Reese Kates-Rollison

Reese Kates-Rollison Email and Phone Number

Senior Operations Specialist @ Lotus Sustainables
carlsbad, california, united states
Reese Kates-Rollison's Location
Pottstown, Pennsylvania, United States, United States
Reese Kates-Rollison's Contact Details

Reese Kates-Rollison work email

Reese Kates-Rollison personal email

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About Reese Kates-Rollison

Customer-focused, results driven professional with successful 15+ year career managing people & clients. Demonstrated and consistent success in both large and small environments related to merchandising, fieldmanagement, software application and retail supply chain solutions. A proven leader with a keen sense of urgency to initiate and foster solid company and client/customer relationships. Results-oriented, versatile, and eager to take on new challenges. A positive, professional, and creative team player who thrives in a dynamic and fast-paced environment concerned about people.

Reese Kates-Rollison's Current Company Details
Lotus Sustainables

Lotus Sustainables

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Senior Operations Specialist
carlsbad, california, united states
Website:
lotus-sustainables.com
Employees:
18
Reese Kates-Rollison Work Experience Details
  • Lotus Sustainables
    Senior Operations Specialist
    Lotus Sustainables Feb 2023 - Present
    Lotus Sustainables, a certified B Corp, is on a mission to eliminate plastic from shopping and to prove that life without plastic can actually be easier. Our sustainable shopping and storage solutions are mindfully designed to make your day just a little bit better, and a whole lot lighter. Together, we’ve already eliminated the need for over 4 Billion plastic bags with a goal of 10 Billion by the end of 2025!
    View
  • Jacent
    Client Experience Consultant
    Jacent Jan 2023 - Jul 2023
    Huntingdon Valley, Pennsylvania, United States
    View
  • Jacent
    Senior Account Executive - Client Experience
    Jacent Oct 2021 - Mar 2023
    Huntingdon Valley, Pennsylvania, United States
    - Successfully built a new 3rd party client service division from concept staging over 2 year span.- Influential in organically growing existing client sales by 20% in 2022- Oversee team responsible for client experience - Onboarding of new clients, including assembly of SOW, contractual input/setup, creation and dissemination of training materials, portal access set-up and data collection design- Develop, analyze, communicate and track reporting around core KPIs and project compliance
    View
  • Jacent
    Retail Operations Administrator
    Jacent Mar 2019 - Oct 2021
    View
  • Club Demonstration Services
    Event Operations Manager
    Club Demonstration Services Oct 2015 - Oct 2018
    Warminster, Pennsylvania, United States
    - Responsible for directing all activities related to the promotion and sales of vendor products. - Managed scheduling, payroll and supply budgets- Data analysis and report dissemination to actional personnel- Consistently performed at top of district, allowing me the opportunity to become a district trainer
    View
  • Pet360
    Quality Control Supervisor
    Pet360 Dec 2011 - Oct 2015
    Plymouth Meeting, Pennsylvania, United States
    - Responsible for the support, coaching, development and supervision of customer service representatives- Daily operations of call center, specifically QA. Monitored call and email queues, agent metrics, KPIs and Service levels.- Implemented call quality scoring system and related training, managed implementation of new SOPs
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Reese Kates-Rollison Skills

Leadership Quality Management Business Relationship Management People Management Interviewing Training And Development Account Management Sales Operations Office Management Customer Satisfaction Food And Beverage Office Administration Customer Relationship Management Strategic Planning Quality Assurance Client Accounts Microsoft Office Operations Management Microsoft Excel Employee Relations Cross Functional Team Leadership Event Management Training Administration Employee Training Customer Service Project Planning Interpersonal Skills Project Management Organization Skills Hiring

Frequently Asked Questions about Reese Kates-Rollison

What company does Reese Kates-Rollison work for?

Reese Kates-Rollison works for Lotus Sustainables

What is Reese Kates-Rollison's role at the current company?

Reese Kates-Rollison's current role is Senior Operations Specialist.

What is Reese Kates-Rollison's email address?

Reese Kates-Rollison's email address is re****@****ail.com

What skills is Reese Kates-Rollison known for?

Reese Kates-Rollison has skills like Leadership, Quality Management, Business Relationship Management, People Management, Interviewing, Training And Development, Account Management, Sales Operations, Office Management, Customer Satisfaction, Food And Beverage, Office Administration.

Who are Reese Kates-Rollison's colleagues?

Reese Kates-Rollison's colleagues are Riley Spear, Allison Arnzen, Matthew Arnzen, Dean Martin, Noelle Arnzen, Hannah Larrigan, Alexandra Carruth.

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