Working at client site as an onsite coordinator with HPE 3PAR, leading Service Processor QA offshore team. My job includes to participate at program level discussions, provide QA feedback, sync up with development team for current proceedings and upcoming design/architecture, keep the team updated with important product level updates, arranging training sessions for the team for newly implemented features, taking care of team's concerns/issues/test blockers/set-up issues, test planning, create feature test assignments and following up with development team on important bugs logged by the team.

Worked as Service Processor Quality Analyst at HP-3PAR Storage.Quality Analyst ownership of Smart Start application which is used to initialize HP-3PAR Storage Systems and Service Processors.Responsible for Test Planning, Test creation, Test Execution, Bug Logging and Bug Fix Verification for all the components of various Service Processors used with HP-3PAR Storage Systems.Helping Automation Team by identifying the areas which could be automated and then verifying completed automated test cases to make sure they work as expected.

Worked as an onsite lead in Platform testing at HP LeftHand NetworksComprehensive knowledge of software testing life cycle and software development life cycle.Extensive knowledge of Automation testing using xwebs on SAN and structured software testing.In-depth knowledge of analyzing systems, evaluating platform’s consistency and responses.Well versed in software testing principles, methodologies, and processes.Possess extensive knowledge of testing and analyzing large and complex storage SAN systems.Expertise in RAID and Network Testing, good knowledge of clustering, High Availability and Fault Tolerance.Ability to communicate effectively with strong technical and troubleshooting skills.Key Roles:Responsible for developing formal testing plans and implementing testing processes.Handle the tasks of providing technical insights of new software systems and applications. Assigned responsibilities of developing testing metrics and analyzing low performance software systems. Responsible for creating automated scripts using xweb(client proprietary language). Handle responsibilities of defining and interpreting test plans and procedures Perform the tasks of developing complex testing procedures for testing the application and functionalities of complex systems.Create test reports based on the analysis of the data

Bangalore, KarnatakaWorked at SSE level-2 which used to include resolving problems on storage arrays, making them up and running at all times.The boxes worked upon are: CLARiiON FC, CX, CX3 series and AX Series. Member of the only team in all GEOs that provides L1, L2 and L3 support on AX boxes for EMC. Troubleshooting through Navisphere Manager and Navicli. Worked on troubleshooting hardware components, replication issues (SnapView Snapshots, SnapView Clones, MirrorView, SAN Copy), Upgrades, host issues related to CLARiiON, like host connectivity, host mapping, LUN masking, DU/DLs. Creating Raid Groups, LUNs, Storage Groups. CLARiiON Performance Issues. As a part of the pilot batch of EMC’s Dispatch Avoidance team which is also known as the DA review team in which the responsibilities is to monitor and validate every dispatch to field for CE. Avoiding invalid dispatches, thus saving a lot of money and increasing profit to the client. As a senior SSE has to manage shift in the absence of Shift Lead or Team Lead. Besides this has to perform the work of Manager on Duty and handle escalation calls. As an Auditor, performs Auditing of Service Requests on regular basis to maintain Quality of Work throughout the Floor and gives Feedback to upper management to improve the process.The job also involves the mentoring of new joiners. Like conducting trainings (both classroom and on-job) and providing assistance when they go live with the customers.