• Supported student understanding of Customer Relationship Management (CRM) concepts by following a structured syllabus and engaging students in key marketing strategies and principles.• Evaluated student case studies and assignments, providing constructive feedback focused on course learning objectives to deepen students' grasp of CRM frameworks.• Responded to student questions and offered additional resources, ensuring clarity on course topics and fostering a collaborative learning environment.

• Provided personalized assistance to customers, helping them with product selection and addressinginquiries, emphasizing a customer-centric approach.• Streamlined product arrivals, maintained diligent stockroom organization, and managed transfers,damages, and testers for accurate inventory.• Proactively ensured visual element integrity, promptly communicating issues, while consistentlyupholding safety and tidiness standards for an organized work environment.