Refika B. Email & Phone Number

My job at Southwest Transplant Alliance allows me to play a vital role in the recovery of donated organs, eye and tissue for transplant. I am proud to work for a company that shares my core values of care, compassion, and the commitment to being passionate, selfless team players. Working for STA is more than a job- STA is committed to creating an employee culture of joy, diversity, mutual respect, passion, teamwork, and selflessness. In 2020 STA was rated top workplace in Dallas/Fort Worth Metro Area.Formerly accomplished Medical Assistant/Phlebotomist with 12+ years’ experience with hands-on approach managing patients’ flow in a busy medical office. Proven ability to provide direct patient care according to office policies. Effectively take a medical history, obtain vital signs, perform venipuncture, administer injections, assist in outpatient procedures, and explain treatment procedures. Proficient in E-clinical and EMR systems.I am a Certified U.S. Citizenship and Immigration Services Teacher. Knowledge in creating and maintaining a comprehensive adult citizenship education. Developed curriculum, syllabi, and lesson plans. Strategies to improve English and civics skills and knowledge to prepare students for the naturalization interview and the test.Certified job skills training coach providing services for TWS-VRS referrals. Improving employment outcomes for people with disabilities by collaborating with the customer, family, and case manager. Working with employers and customers to develop an employment plan to facilitate training and support. Developing individualized work-related services may include counseling, training, medical treatment, assistive devices, employment assistance, and other services.I grew up in Bosnia and Herzegovina and spent five years in and out of refugee camps during the Bosnian War. Inspired by the humanitarian organizations and public health services that my family received during these difficult times. Since then, I knew I wanted to pursue a career in the healthcare industry and community services.

• 

  Placement And Allocation Coordinator

  Southwest Transplant Alliance

  Oct 2019 - Present - Dallas, Texas, United States