Refilwe Mothibi Email & Phone Number

Johannesburg Area, South Africa

Centurion

Scheduling, controlling, dispatching, & receiving of household effects around the world; Liaising with both customer and agents at all levels with regards to shipments, maintain good and effective communication, keeping all parties informed of progress, delays or any difficulties; Preparation of documents for customers, forwarding agents, insures, destination agents including claims on Move ware; Reconciliation of files, ensuring that creditors invoices are processed correctly; Continuous follow-up in all outstanding monies ensuring payments are received; Conducting follow-up and progress calls with customers as and when required; Monitoring the shipments, identifying potential problems, bringing such information to the attention of the Supervisor; Ensure that all documents received are assessed correctly leading to the exportation of the shipment; Updating Move ware management system as and when required; Monitoring the shipment, identifying potential problems and timeously, bring such information to the attention of the Supervisor; Performing general administration duties, which will include filing and any other administrative duties as directed by superiors

my responsibilities includes...contacting DIRCO's officials to set up an appointment for a survey of their house hold goods for storage, airfreight, and sea freight, conducting a survey to determine the estimated volumes and make bookings with operations for packing dates