Freelance IT support technician formerly a flight operations controller looking for open opportunities, where I can apply my five (5) year operational experience in coordinating flight schedules, make time-critical decisions, and manage allocations of flight resources, for an on-time performance not compromising safety. I believe my training, experience, and proven ability as an IT Support Specialist will allow me to significantly contribute to the productivity and quality of your company's IT division. In reviewing the attached CV, you will note that I have acquired valuable experience in all aspects of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end-users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. If you are seeking an IT professional who has excellent people and problem-solving skills and who can easily provide optimum support to your operations, then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. Thank you for your time and consideration will be highly appreciated.