Arthur Refuerzo Email & Phone Number

San Francisco, California, United States

Sunnyvale, California, United States

Provided campus presence for global corporate Associate Engagement initiativesDevelop relationships within geographical neighborhoods with emphasis on greater company and community collaborations, including schools, food banks, and shelters. Procured, designed and coordinated robust enrichment programming and events for associates, including: cultural holidays (Diwali, Lunar New Year etc)fitness instruction (Zumba, HIIT, Yoga)recreational activities (culinary experiences, mediation, crafting)Collaborated with Bay Area campuses for all aspects of monthly Happy Hour eventsCreated structure for Remote Associate Engagement Programming as workplaces moved to remote working environments

San Bruno

Supported 2 Officer-level Vice Presidents in day-to-day functions, including -but not limited to- calendar management across 3 time zones, travel coordination, expense processingSupported extended teams of 40+ associates with supply sourcing, conference room booking, and cross-functional meeting coordination Planned for and execute multiple annual team events, including team building, social hours and community engagement Provided interim support to other VPs as needed Team liaison to HR, IT, and facilities Provided New Hire Orientation support to People Experience team

San Francisco Bay Area

Assisting with onboarding plans to ensure our new leaders and hires have a successful and smooth experience. Creating and Updating Organizational Charts. Online Performance Management and Training Tools . Update and maintain data integrity around our organizational structure, using online systems. Regularly and accurately process any required changes. Ensure other locations (local, remote & international teams) maintain data integrity. Establish, organize, and maintain employee relations files. Support associates with user issues related to the company’s online tools for performance management, diversity tracking, 360 and training. Provide M&A coordination support as needed. • Completes work assignments and priorities in Human Resources. Ensures human resource (HR) compliance. Facilitates or provides resolution for human resource (HR) inquiries (for example, payroll, benefits). Provides administrative support for human resources (HR). Provides administrative support for recruitment. Provides support for human resource (HR) and business data analyses and management. Supports human resource (HR) information technology

Stanford Shopping Center

• strategic planning and execution of monthly visual rotation• analyze business and make adjustments to reflect and focus on top selling merchandise • partnership with other high profile/top volume stores to create consistent and profitable displays • constant communication with corporate visual team to relay current trends and best practices• recruit and train new talent for growing merchandising focus• partner with and support management team to ensure efficient business operations • generated 7% year-over-year positive volume gain

Union Square, San Francisco

• manage day-to-day business operations in a top volume store such as open/close registers, analyze business and communicate with visual team to build on volume• review communications from multiple departments at corporate offices and deliver accordingly to store teams, monitor payroll to ensure profitability• create and manage a fun, productive selling environment for sales team• manage new customer acquisitions with communications and promotions• create and promote Bridal & Gift registry programs • manage banking and shipment protocol create fun selling environment for team via contests • recruit/hire/train new talent for sales and operations teams• support general manager in individual associate touch-base, provide feedback for growth• generated 14% year-over-year positive volume gain

Christiana Mall, Wilmington, De

• oversee new store construction • recruit/hire/train new store team (management and sales teams) • manage day-to-day business operations such as open/close registers, adjust merchandising to reflect trends, marketing, and mark downs, monitor payroll and shipment protocol • support area new store openings/training • support district manager in talent acquisition, product training, and business analysis for the district

Chestnut Street, Philadelphia Pa

• manage day-to-day business operations such as open/close registers, review and deliver applicable communication to/from corporate offices and store teams, partner with Visual Manager to adjust merchandising • train and administer design program courses to team • engage partnerships with local designers

Bay Street, Emeryville

• Manage day-to-day business operations such as open/close registers, analyze business and adjust merchandising to build on volume, review communications from multiple departments at corporate offices and reflect changes at store level, create and manage daily schedule• support General Manager in HR capacity • served as inter-rim General Manager March-May 2011• create and promote Bridal & Gift registry programs• supervise culinary program • monitor payroll to ensure profitability• manage banking and shipment protocol• create fun selling environment for team via contests• recruit/hire/train new sales team members

Hillsdale Shopping Center, San Mateo Ca

• Manage day-to-day business operations such as open/close registers, analyze business and adjust merchandising to build on volume, review communications from multiple departments at corporate offices and reflect changes at store level, create and manage daily schedule • create and promote Bridal & Gift registry programs• supervise culinary program • monitor payroll to ensure profitability• manage banking and shipment protocol• create fun selling environment for team via contests• recruit/hire/train new sales team members

Market Street, San Francisco Ca

• Manage daily operations including open/close registers, basic store housekeeping, review communications from corporate office and make adjustments in store, • create current, fashionable and profitable displays • manage team goals