Refugio Lopez Email & Phone Number

Roseland, New Jersey, Us

Oversee multi-site operations responsible for Banking Relations, Treasury Operations, Trust Accounting, Risk Management, Loss Prevention and Funds Recovery.

Terrebonne, Quebec, Ca

Managed the development, sales and implementation of a revolutionary SureTraxx™ Cash Management SaaS solution using Cloud technology for an expansive customer base, including large National Retailers, Commercial Banks and Armored Carriers throughout North America and globally.Delivered informative presentations to industry professionals at trade shows and national banking conferences, providing valuable insight on topics addressing relevant management imperatives regarding daily operations, data standards for integrated business solutions and company products and services.

Chiyoda-Ku, Tokyo, Jp

Directed an implementation and service delivery organization of 125 FTE across 7 states, including California, Washington, Oregon, Georgia, Illinois, New York and Texas. This operation supported all treasury products for the bank's largest corporate and commercial clients across 17 market segments, as well as business banking clients within the bank's retail branches. Managed the Automated Account Analysis and billing function for the bank's analyzed accounts, including earnings credits and online reporting.

Chiyoda-Ku, Tokyo, Jp

Managed all functions of a large Commercial Cash Services operation, including 450 FTE located across California, Washington and Oregon in 6 internally operated sites, as well as vendor managed operations across 100+ national sites.Along with Operations and Product Management, developed the bank's 5-year Cash Services Strategic Plan focusing on three key imperatives: geographic expansion, product and systems enhancements and operational improvement effeciencies. Met all key deliverables ahead of schedule resulting in cost reductions of $19 million, or 60%, of operating and capital expenses.Represented the bank as a member of the Federal Reserve Bank's Customer Advisory Council (CAC) comprised of senior leaders from the top 25 financial institutions in the United States. Served as Chair of the Planning Committee and Emerging Trends Sub-committee.

San Francisco, Ca, Us

Managed a 24-hour operation, 116 FTE and an annual operating and capital budget exceeding $35 million. Along with Internal Audit and Accounting, ensured that operating practices complied with the bank's regulations and policies. Ensured that daily operating SLA's were met through creative workforce management techniques and process standardization.Created and conducted individual and classroom user training seminars for the bank's commercial banking customers for the bank's Payor Bank online services.

San Francisco, Ca, Us

Directed a group of Financial and Project Analysts to prepare and manage a $50 million operating budget for the Cash Services Operation across the 12th District, including operations in San Francisco, Los Angeles, Portland, Salt Lake City and Seattle.Managed the accounting and settlement function for Cash Services in Los Angeles. Responsible for general ledger accounts exceeding daily balances of $10 billion.

San Francisco, Ca, Us

Managed a project team and partnered with the Federal Reserve Board of Governors in Washington D.C. to research and analyze the provision of cash services for financial institutions in Arizona.Assisted in the preparation and formal recommendation to construct a new operations center in Phoenix, Arizona. Obtained approval and funding from the U.S. Congress and officially opened a new state-of-the-art facility in 2001.

San Francisco, Ca, Us

Directed a 24-hour operation, primarily focused on the verification and authentication of U.S. Currency banknotes.Assisted in the deployment of new processing equipment and software in the Los Angeles operations center as part of the bank's multi-year modernization initiative.

San Francisco, Ca, Us

Bachelor'S Degree, Finance & Marketing

Pacific Coast Banking School, Graduate Program In Banking & Leadership

Education record