Regan Smith personal email
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15+ years of successful enterprise Customer Success, Executive Sales, and Account Management experience • Consistently exceeded annual revenue targets in direct and recurring business securing organizational stability• Built and nurtured key relationships with C-level executives to ensure long-term customer loyalty and retention• Adept at identifying new business opportunities and developing strategic plans to capitalize on them• Leadership by example. Listening, and mentoring team members toward winning customer solutions• Proven ability to think critically and creatively in developing effective business strategies and solutions• Strong organizational and time management skills, delivering results under pressure in fast-paced environments
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DirectorTechnologies Ecofixe Inc Apr 2023 - PresentGreater Montreal Metropolitan AreaTechnologies Ecofixe provides high-performance wastewater treatment solutions that increase the capacity and quality of our clients’ treatment facilities, by maximizing the use of green materials, increasing energy efficiency, and reducing wastewater at the source, without using chemicals. The goal is to meet and even surpass environmental standards.Technologies Ecofixe propose des solutions performantes qui augmentent la capacité des installations de ses clients, et ce en maximisant l’utilisation de matériaux verts, l’efficacité énergétique, la réduction des eaux usées à la source, la réduction des GES et sans produits chimiques. L’objectif est de respecter et même surpasser les normes environnementales. -
Director Of Customer SuccessAsset Science Llc 2016 - Apr 2023As a senior leader reporting directly to the CEO and board members, I have a strong track record of delivering results in driving business growth to improve organizational performance. During my tenure key accomplishments included:• Key contributor in organizational turnaround to profitability within first 24 months • Expanded annual revenues by as much as 300% in the first 3 years from the current customer base • Implemented customer retention strategies to ensure Tier 1 accounts remained while increasing Tier 2 & 3 loyalty • Restructured the entire Sales, Technical Support, and Professional Services teams to a single focus on Customer Success• Directed the implementation of Customer Support and CRM solutions with actionable SOPs and business workflows • Cut service wait times and issue resolution processes to improve customer satisfaction and reduce waste • Worked alongside VP of Product, driving vision to execution based on market and customer need • Built standardized repeatable processes to ensure projects attained consistent successful outcomes • Managed up to 16 staff (in-office and remote) to exceed performance measures with high employee retention • Team and individual improvements through results-based goal setting, toward continuous professional improvement -
Manager Of Customer LoyaltyExplorance Mar 2012 - Oct 2016Montreal, Canada AreaeXplorance provides companies, educators, government, and non-profit organizations with Web-enabled software for enterprise-class feedback management processes. Blue automates your web-based surveys, online course evaluations, 360 degree feedback reviews, performance appraisals, and other feedback management processes. -
Sales And Production ManagerDisplay Arts Of Toronto Sep 2009 - Mar 2012Toronto, Ontario, CanadaDisplay Arts is a creative and versatile full-service production shop, providing our customers with turnkey solutions for their marketing needs nationally for over 40 years. From renderings, computer layouts, production, installation, signage and storage, we provide the technology and expertise to produce dynamic high quality projects for all your marketing and seasonal events. And because the work is handled in-house, we can produce your special one off and custom projects on budget and with minimal turnaround times.
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Sales ExecutiveMessaging Architects Mar 2007 - May 2009Founded in 1995, Messaging Architects specializes in email compliance and risk management controls and services. Our M+Platform solution provides email content filtering, archiving and discovery in a comprehensive, yet scalable and cost-effective, solution that minimizes email security threats, enforces email usage policies and compliance with record retention laws, and drives down the cost of IT and legal discovery.
Regan Smith Skills
Regan Smith Education Details
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Liberal Arts And Sciences/Liberal Studies -
Cdi College Of Business & Technology, OttawaComputer Programing Networking
Frequently Asked Questions about Regan Smith
What company does Regan Smith work for?
Regan Smith works for Technologies Ecofixe Inc
What is Regan Smith's role at the current company?
Regan Smith's current role is Director.
What is Regan Smith's email address?
Regan Smith's email address is re****@****ail.com
What schools did Regan Smith attend?
Regan Smith attended University Of Ottawa / Université D'ottawa, Cdi College Of Business & Technology, Ottawa.
What skills is Regan Smith known for?
Regan Smith has skills like Marketing Strategy, Sales, Account Management, Enterprise Software, Sales Management, Strategic Planning, Leadership, B2b, Business Intelligence, Business Development, Management, Product Development.
Not the Regan Smith you were looking for?
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Regan Smith
Division Manager, Engagement At Maskwa Environmental ConsultingGreater Calgary Metropolitan Area3altalink.ca, aer.ca, maskwaenv.com -
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Regan Smith
Toronto, On2hotmail.com, manulife.com
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