Reggie Bryant Email & Phone Number

New York, NY, US

New York, United States

• Managed users licenses, profiles, roles, and permission sets
• Monitored internal user ticketing system, and served as the main point of contact for users to reach out to with Salesforce questions, concerns, or requests
• Utilized Data Loader and Excel to conduct data clean-ups, data uploads, and expediting of sales processes
• Customized, configured, and administered Salesforce environment, including custom objects, fields, reports, dashboards, flows, and security settings.
• Engaged with internal teams to understand business needs, translating them into effective Salesforce solutions

New York, NY

• Collaborated with cross-functional department teams, and programs, to contribute to driving productivity improvements by leveraging technology to automate inefficient business processes
• Prepared reports for management stating trends, patterns, and predictions using relevant data
• Oversaw the implementation of new Salesforce features and updates, maintaining our platform's relevance and effectiveness
• Collected, cleaned, and manipulated data from Salesforce and other sources to ensure accuracy and completeness
• Provided training and support to end-users, including onboarding and ongoing training
• Led and successfully executed diverse projects to optimize daily operations, foster effective communication and collaboration, and elevate team performance

New York, United States

• Collaborated with cross-functional teams to create SOPs, ensuring alignment with overall company objectives and standardizing the onboarding process to reduce training time by 20%
• Employed process visualization tools like PowerPoint and Visio to design and develop business process mapping and complex workflows
• Conducted ongoing system evaluations to identify opportunities for optimization and enhancements, ensuring Salesforce functionality aligned with business objectives
• Executed daily large-scale data imports and exports within Salesforce, ensuring seamless data management and integrity
• Monitored system performance and user adoption metrics within Salesforce, proactively identifying areas for optimization in Sales and Service Cloud, while providing recommendations to enhance overall system usability.
• Performed routine data audits and quality assessments in Salesforce on a weekly, monthly, and quarterly basis to detect inconsistencies and guarantee adherence to program standards and regulations

Brooklyn Workforce1 9 Bond Street, Brooklyn NY

• Established over 50 partnerships with businesses committed to hiring veterans, assessed their hiring needs, and matched qualified veteran job seekers to suitable job openings
• Successfully mentored and coached over 200+ veterans and their spouses toward employment opportunities
• Created diverse marketing collateral (flyers, emails, ads) to boost brand visibility and share opportunities across platforms like Craigslist, social media, and email campaigns

New York, NY

• Recruited 5,000+ candidates for account management employment opportunities. Collaborated and strategized ways to increase the numbers of recruitment and placements through marketing and engagement
• Assisted the Business Services Department at two locations, resulting in a 33% increase in placements in 2015 compared to 2014. This led to a 45% improvement in retention compared to the previous year

Greater New York City Area

IMPACT! Positive Change Magazine, strives to motivate and inspire our readers to make a change. We will feature people from across the globe who are making an impact in the world by making a positive change in the lives of others. The magazine will highlight positive lifestyle changes which include, but are not limited to physical wellness, emotional.

Ft. Riley, Kansas/Giessen, Germany/Kosovo/Iraq/Kuwait/Dubai

• ACCOMPLISHMENTS
• Deployed to Kosovo (KFOR) 2000
• Deployed to Operation Iraqi Freedom 2003EXPERIENCE
• Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.