Reginald Blossomgame Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia

Greater Atlanta Area

Install, configure, and test, LAN/WAN equipment including routers, switches, APs, PCs, firewalls, and infrastructure cabling.Complete scheduled maintenance, management and administration activities on system, network devices, and infrastructure.Identify, diagnose, and resolve network problems providing site surveys as needed.Provide leadership and oversight to other technicians on the support team Coordinate with engineers to resolve issues requiring onsite dispatch

Forest Park

- Established satellite networks by installing hardware and software, programming and calibrating equipment while adhering to state and company codes and standards.- Performed system diagnosis and network upgrades based off customer/company needs. - Maintained records by documenting installation, service, and repair via DNS ticket system and remote file sharing.- Installed wireless access points and configured WAN/LAN settings- Installed and configured audio/video equipment and devices.- Assisted with quality control and immediate site survey of work orders- Continued coaching, mentoring, and assessment of field technicians - Assisted senior management in the Creation of education and learning documents to support technician growth and advancement- Ensured techncians where Meeting company performance metrics, reporting and maintaining status reports/records via internal cloud, DNS Intranet and file sharing

Stockbridge, Ga

• Performed DLC Diagnostics to on-board systems and applications.• Performed all needed repairs to PCM, sensor, electrical, and mechanical as required.• Provided floor sales staff with basic IT support and application training MS software applications (Word, Excel, Outlook, PowerPoint), and assist with IT floor service requests.

Atlanta, Ga

- Installed PC hardware, software, and performed general break/fix repairs as needed.- Installed and maintained basic LAN/WAN hardware and software technologies.- Configured and installed modems and switches in accordance with company standards. - Worked in conjunction with Project Manager to support company wide communication needs, while maintaining accurate documents related to faults and resolutions.- Perform system updates, OS changes, backup and recovery as needed.