Reginaldo Chapa Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Frisco, Texas, United States

T-Mobile (Deutsche Telekom) is the world’s third-largest provider of telecommunication services.Oversaw enterprise-level projects using Agile Scrum Methodology. Worked with cross-functional and geographically dispersed software and quality assurance teams in the United States (Texas, Kansas, Washington) and India. Used Jira Software to facilitate development, communication, and collaboration throughout the projects.• Supervised a software development team of 6 developers, 3 revolving QA testers, and 2 Product Owners in managing a microservices-based SaaS web application that allowed business customers to facilitate all aspects of accounts from shopping, orders, billing, and user management.• Coached team through Agile ceremonies for enterprise projects on a 2-week sprint cycle, including backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives, leading to a highly functional team.• Championed and collaborated weekly Scrum of Scrums (Meta-Scrum) meetings to synchronize delivery efforts and eliminate inter-team impediments, ensuring mandated timelines.• Coordinated software releases by writing release documentation, leading DevOps reviews, acquiring production resources, coordinating production meetings, and communicating final status.• Communicated team’s progress to senior management and stakeholders, including updates on burndown and velocity charts, allowing for transparency and accountability in achieving project goals.• Managed a high-pressure atmosphere to ensure expedited releases of security fixes for microservices, which ensured company security and customer goodwill.

Richardson, Texas

RealPage is a multinational provider of property management software.Served as Scrum Master as the company shifted from Waterfall to Agile development methodology. Managed work using Azure DevOps software with 2 cross-functional and geographically dispersed teams in the United States and India. Coached teams through Agile ceremonies, including sprint planning, daily scrums, sprint reviews, and retrospectives.• Managed 2 software development teams of 10 developers, 5 QA testers, 4 Business Analysts, and a Product Owner in managing 2 internal-facing web applications. Quote-to-cash application created quotes, orders, invoices, credit memos, customer accounts, and products related to order management, driving record-setting profits; billing application was used for subscription, 1-time, and usage-based orders, generating and delivering physical and online invoices to customers in an accurate and timely order for prompt payment.• Appointed and successfully led the team in transitioning from Waterfall to Agile methodology, resulting in increased productivity, faster software delivery, and complete customer engagement.• Led Product Owners and Business Analysts through backlog refinement ceremonies, leading to an accurately defined, actionable backlog for the highest-priority initiatives.• Coordinated and led all software releases by writing release turnover guide documentation, championing releases to the change advisory board, and managing release meetings and resources.• Apprised stakeholders of the team’s progress for transparency in achieving project timelines.

Addison, Tx

Concentra is a leading provider of workers' compensation and occupational healthcare services.Served as a senior full-stack software engineer on multiple teams at Concentra. Developed SaaS Java EE and .Net web applications utilizing Oracle and SQL Server databases dealing with customer management, patient admissions, checkout, transcriptions, recovery, billing, and collections.• Completed mandatory annual HIPAA training, including PHI identification and protection, HIPAA violations and penalties, and best practices, thereby ensuring the strictest standards of adherence for all internal software development.• Facilitated collaborations with user advisory groups, gathering requirements and establishing appropriate business processes.• Created and executed business test cases to validate that the front-end, middle-tier, and back-end processes function per the stringent specifications of the business owners.• Coached and mentored newly hired employees, including software engineers, quality assurance testers, and business analysts, bringing the resources up to speed with company goals and standards.