Regine Hughes De Mesa, Mhs Email & Phone Number

Seattle, Washington, United States

Remote

▪ Led end-to-end qualitative and quantitative UX research studies, resulting in the development of an electronic medical record (EMR) system used in 41 primary care facilities, 8 pharmacies, and 3 diagnostic centers.▪ Enhanced user experience design by leading usability tests and workshops, guiding feature development.▪ Collaborated with cross-functional teams to test 5 major EMR feature releases and over 15 minor optimizations.▪ Incorporated insights into product development, conveying user stories and producing research artifacts.

Remote

▪ Spearheaded a qualitative user experience research study for UpToDate, a mobile and web-based application providing clinical decision support, involving over 350 pilot users.▪ Conducted 60 interviews, leveraging inductive-deductive coding techniques to identify user needs and objectives.▪ Managed study logistics by creating tracking systems, setting weekly targets, and maintaining research databases.▪ Transformed raw data into actionable insights, writing top-line reports for technical and non-technical stakeholders.

Remote

▪ Led 12 concurrent projects as the primary social scientist, leveraging both quantitative and qualitative research methods to evaluate service efficiency and drive process improvements in outpatient facilities across 3 regions.▪ Developed a telemedicine workstream through patient journey mapping, field studies, and requirements analyses, resulting in an 89% restoration of pre-pandemic service utilization levels upon launch.▪ Authored 7 peer-reviewed publications on patient and provider engagement strategies in resource-limited settings.▪ Mobilized a 13-person team in scoping problems, planning research designs, data collection, and analysis.

▪ Boosted accessibility for in-person services by interviewing 800 customers and identifying areas of improvement.▪ Monitored utilization rates and analyzed quality of care metrics for an outpatient facility serving 20,000+ patients. ▪ Improved customer satisfaction by conducting in-person and online surveys, capturing insights from 30,000 customers per research site using context-specific sampling frameworks.

▪ Managed an NIH-PH-funded quantitative research study on the acceptability of emerging vaccine technologies.▪ Fielded a 26-item survey to investigate the behavioral determinants of vaccine uptake on a 500-person sample.▪ Mobilized a team of 6 junior researchers through the process of data collection, statistical analysis, and the formulation of evidence-based recommendations to influence behavior change.

Quezon City, National Capital Region, Philippines

▪ Evaluated photographic data from 20+ health facilities to inform marketing approaches for reproductive health resources.▪ Monitored public health trends to develop a health needs assessment for a community of 10,000 rural residents.

Master Of Science - Mhs, Social Factors In Health, Gpa: 4.00

Master's Tuition Scholarship Recipient

Bachelor'S Degree, Anthropology, 3.9 Gpa

Activities and Societies: UP Writers ClubMagna Cum Laude Capstone Ethnography: With No End in Sight: The Impact of COVID-19 Risk.

Center For Global Education - International Student Program, Social Sciences And Foreign Languages, A+ Average