Regimar Lopes Email & Phone Number

State Of Paraná, Brazil

Curitiba, Paraná, Brasil

Panamá, República De Panamá, América Central

RL Leaders in Actions is a company focused on Personal and Executive trainings. Our main focus is to develop Leadership and Process skill on profesionals.

Panamá, Republica De Panamá - Central America

• Process Methodology: Define, deploy and implement the Process Methodology in the entire organization. Keep the custody of all documentation.• Corporative Projects: As a process representative, we are responsible for process definition on all corporative projects in order to maintain the Operational Model on all organization.• Process Reengineering: Re-engineer end-to-end business processes, working from process analysis, through design and into implementation, totally focused on Customer needs.

Panamá, Republica De Panamá, Central America

• Process Methodology: Define, deploy and implement the Process Methodology in the entire organization. Keep the custody of all documentation.• Corporative Projects: As a process representative, we are responsible for process definition on all corporative projects in order to maintain the Operational Model on all organization.• Process Reengineering: Re-engineer end-to-end business processes, working from process analysis, through design and into implementation, totally focused on Customer needs.

Panamá, Republica De Panamá, Central America

Under Customer Experience I was responsible for: Change Delivery, PMO, Customer Intelligence and Complaints Management. As a responsible for Customer Experience my main target were:• Engage the organization in managing customer relationship, revenue and profit;• Create a persistent focus on the customer in the actions the company takes;• Drive the organization to work together for better customer experience delivery;• Support leaders in their role as cultural leaders in the transformation journey;• Manage projects and theirs budgets on entire organization in order to change the bank;

Curitiba, Paraná, Brazil

Main responsibilities:Ombudsman Office, core products and process indicators identification, implementation and control, as well as planning and execution of continuous improvement actions as per HSBC methodology (Lean Six Sigma).

Uberaba, Minas Gerais, Brazil

Incoming Inspection Lab, Product Qualification Lab´s, Supplier´s Quality, ISO9001 Lead Assessor, Metrologic Lab, Calibration Lab, Lean Six Sigma and Six Sigma Black Belt

Mba, Business Management

Leadership

o Focus: Achieving Highest Priorities o 7 Habits for Managers o Time Management o The Four Disciplines of Execution​

Leader Coach

Leader Coach

Bachelor, Industrial Automation

Scrum Master