Regina B. Email and Phone Number

With over 10 years of work experience in various roles related to account servicing, client relations, and implementation, I am a skilled and versatile implementation consultant. My current role involves working with local government agencies implementing Tyler products. I analyze current processes, identify gaps in functionality, recommend best practices, and assist in issue resolution to deliver customized and scalable solutions ensuring that their workflows, processes, and data are aligned with their needs and goals. I leverage my strong communication, analytical, and problem-solving skills to collaborate with internal and external stakeholders, manage project timelines and budgets, and provide training and support to end-users. Previously, I was a solutions consultant at Selerix Systems, Inc, where I helped design and implement benefits administration software for various clients, including health insurance providers, brokers, and employers. I also have experience as an implementation specialist at ADP and an account service coordinator at Aflac Group Insurance, where I developed and maintained relationships with clients, resolved issues, and ensured customer satisfaction. I am passionate about delivering high-quality and innovative solutions that empower organizations to improve their efficiency, performance, and impact. I am always eager to learn new technologies and best practices.