Regina B Email and Phone Number

•Support fresh direct transportation drivers with over the phone support and live chat with customers while using multiple data entry processing systems.•use various software systems to update customers account with orders and credits along with processing new orders when needed in a fast paced office setting.•Analyzing system updates in real time to track orders.

• Process payments and voucher redemption for Big Bus partners, explorer pass and New York pass while using online procedures.• Answering telephone inquiries about products and online purchases.• Upselling to meet company needs.• Provided directions to guests so that they may have about tours and products. •Achieved and maintained as one of the top 5 sellers at the Welcome Center in Times Square by consistently meeting monthly sales quotas of a minimum 1,000 upgrades per month… Show more • Process payments and voucher redemption for Big Bus partners, explorer pass and New York pass while using online procedures.• Answering telephone inquiries about products and online purchases.• Upselling to meet company needs.• Provided directions to guests so that they may have about tours and products. •Achieved and maintained as one of the top 5 sellers at the Welcome Center in Times Square by consistently meeting monthly sales quotas of a minimum 1,000 upgrades per month generating over $25K+ monthly revenue Show less

• Process payments and voucher redemption for Grayline partners, Explorer Pass, and New York Pass Cross-selling and upselling to meet sales goals• Answers telephone inquiries about tours, reservations, and accommodations with B2B partners • Attend to guest's needs in a considerate, friendly, and positive manner.•Broadway show ticket seller