Regina Guardino

Regina Guardino Email and Phone Number

(Former)Director of Marketing at Prospect House Assisted Living & Memory Care
Regina Guardino's Location
Rowley, Massachusetts, United States, United States
Regina Guardino's Contact Details
About Regina Guardino

I am a highly motivated and results-driven professional with a passion for helping people transition into Senior Community Living. With 16 years of experience in Senior Living Facilities I have developed a strong foundation in demonstrating the ability to generate leads, identify potential clients, and convert prospects into customers, Product Knowledge: In-depth knowledge of the senior living industry, including different levels of care (independent living, assisted living, memory care, etc.), amenities, services, and regulatory requirements, Strong organizational skills to manage multiple leads, follow up on inquiries, and maintain accurate and up-to-date customer relationship,The ability to collaborate with other departments within the senior living facility, such as operations, marketing, and administration, to ensure a seamless transition for new residents and provide exceptional customer service, compassion and patience are essential qualities when working with seniors and their families.The ability to understand their emotions, address concerns with sensitivity, and provide support during the transition process and a commitment to staying updated on industry trends, best practices, and new developments in senior living. Willingness to participate in ongoing training and professional development opportunities. My career has afforded me the opportunity to work with diverse teams, tackle complex challenges, and deliver impactful solutions. I thrive in fast paced environments where innovation and adaptability are valued. My strategic mindset and problem-solving abilities have enabled me to consistently deliver high quality results while meeting tight deadlines. I am known for my strong attention to detail, excellent communication skills, and ability to collaborate effectively with colleagues and clients at all levels.Throughout my career, I have had the privilege of maintaining solid relationships with referral sources as well as word-of-mouth referrals out in the community to accomplish 100% occupancy at Prospect House Assisted Living.These experiences have sharpened my skills and have provided me with a solid understanding of industry trends or challenges. I am committed to lifelong learning and actively seek out opportunities to expand my knowledge and stay up-to-date with the latest advancements in my field. Beyond my professional endeavors,I have been a single mother raising three children on my own and enjoying every minute of it.These activities not only bring me joy and fulfillment but also enhance my creativity and problem-solving abilities.

Regina Guardino's Current Company Details

(Former)Director of Marketing at Prospect House Assisted Living & Memory Care
Regina Guardino Work Experience Details
  • Hallkeen Management
    Director Of Marketing Of Prospect House Assisted Living
    Hallkeen Management Sep 2012 - Jan 2021
    Revere, Ma
  • Grosvenor Park Nursing And Rehab Ctr.
    Admissions Coordinator
    Grosvenor Park Nursing And Rehab Ctr. Nov 2008 - May 2010
    Admissions, Screening and Marketing functions for a 123-bed Skilled Nursing Centers. One short term rehab unit and two long term care units. Responsible for ensuring timely responses to potential clients and coordinating the admissions process; ensuring a smooth patient and family transition into the Nursing Center. Initiate and complete sales calls to appropriate referral sources.Market to patients, families and referral sources to maintain censusCollect and verify financial… Show more Admissions, Screening and Marketing functions for a 123-bed Skilled Nursing Centers. One short term rehab unit and two long term care units. Responsible for ensuring timely responses to potential clients and coordinating the admissions process; ensuring a smooth patient and family transition into the Nursing Center. Initiate and complete sales calls to appropriate referral sources.Market to patients, families and referral sources to maintain censusCollect and verify financial information on all potential admissions.Complete facility admission record; obtain required signatures.Maintain all required admission informational programs to ensure accurate census data.Screen & evaluate potential clients at NSMC and on an online referral system (4Next) from all hospitals and rehab facilities.Tour of the facility Show less
  • Harborside Healthcare - Twin Oaks & Cedar Glen Nursing & Rehab
    Asst. Director Of Marketing And Admissions
    Harborside Healthcare - Twin Oaks & Cedar Glen Nursing & Rehab Nov 2007 - Oct 2008
    Danvers, Ma
    Assisted in Marketing and Admissions functions for two 100-bed Skilled Nursing Centers. Responsible for ensuring timely responses to potential clients and coordinating the admissions process; ensuring a smooth patient and family transition into the Nursing Centers. Manage admission process from taking referral to sign-inCommunicate with case managers, discharge planners, physicians & insurancesDevelop & implement marketing strategies to increase customer baseIncrease community… Show more Assisted in Marketing and Admissions functions for two 100-bed Skilled Nursing Centers. Responsible for ensuring timely responses to potential clients and coordinating the admissions process; ensuring a smooth patient and family transition into the Nursing Centers. Manage admission process from taking referral to sign-inCommunicate with case managers, discharge planners, physicians & insurancesDevelop & implement marketing strategies to increase customer baseIncrease community awareness through programsMaintain relationships with community organizationInput all admissions & census data via several different software applicationsTours of the facilities Show less
  • Physical Therapy Specialists
    Office Manager
    Physical Therapy Specialists Jan 2007 - Nov 2007
    Peabody, Massachusetts
    Answer phone callsSchedule appointmentsCheck in & check out patients, including collecting their co-paysSet-up new patient charts and gather their information for 1st appointmentVerify patient's insurance eligibility & benefitsObtain referrals if neededCall all patients to confirm next day appointments and set-up next day chartsDictation to type up medical notes for patient's primary care physiciansBillingDeveloped some marketing collateral and office forms… Show more Answer phone callsSchedule appointmentsCheck in & check out patients, including collecting their co-paysSet-up new patient charts and gather their information for 1st appointmentVerify patient's insurance eligibility & benefitsObtain referrals if neededCall all patients to confirm next day appointments and set-up next day chartsDictation to type up medical notes for patient's primary care physiciansBillingDeveloped some marketing collateral and office forms on computer Show less
  • Woodlawn Nursing Home
    Admissions Coordinator
    Woodlawn Nursing Home Apr 2004 - Jul 2005
    Everett, Ma
    Answered phone calls.Kept office organized and stocked.Tours of facility.Made up tour packets along with all filingMade up admissions packetsMade phone contact with families / answering questions & explaining admission process and informationHandled all admission paperwork, including sign-in's, with residents and or family.Made rounds on floorsTroubleshooting

Regina Guardino Skills

Long Term Care Hospitals Elder Care Healthcare Nursing Healthcare Management Home Care Marketing Medicare Medical Records Community Outreach Medicaid Customer Service Management Physician Relations Managed Care Alzheimer's Disease Nonprofits Seniors Patient Advocacy Fundraising Healthcare Industry Admissions Social Networking Time Management Social Media Microsoft Office Outlook Office Management Gerontology Microsoft Word Office Administration Lotus Notes Insurance Quickbooks Matrixx Outlook Express Case Managment Dictaphone Internet Insurance Verification Medicare System Patient Screening Organization Problem Solving Nursing Homes Timeslips Multi Tasking Microsoft Outlook Department Budgeting

Regina Guardino Education Details

  • North Shore Community College	Business
    North Shore Community College Business
    Business Administration And Management, General
  • Everett High School
    Everett High School

Frequently Asked Questions about Regina Guardino

What is Regina Guardino's role at the current company?

Regina Guardino's current role is (Former)Director of Marketing at Prospect House Assisted Living & Memory Care.

What is Regina Guardino's email address?

Regina Guardino's email address is re****@****hoo.com

What is Regina Guardino's direct phone number?

Regina Guardino's direct phone number is +161759*****

What schools did Regina Guardino attend?

Regina Guardino attended North Shore Community College Business, Everett High School.

What are some of Regina Guardino's interests?

Regina Guardino has interest in Children, Civil Rights And Social Action, Education, Animal Welfare, Health.

What skills is Regina Guardino known for?

Regina Guardino has skills like Long Term Care, Hospitals, Elder Care, Healthcare, Nursing, Healthcare Management, Home Care, Marketing, Medicare, Medical Records, Community Outreach, Medicaid.

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