25D Cyber Security Analyst SME

Instruct 25Q30/25S30 Senior Leaders

ALC and SLC instructor for SQL and SharePoint.

(SME) in the Supervision of the instruction of soldiers on A+ training material.Supervised the identification of problems and corrective actions to be taken in the case of a hardware/software failure, attention to detail.Identified and defined business or technical requirements applied to the design, development, implementation, management and support of systems and networksSupervised the maintained of programs and participated in the planning and implementation of new computer hardware and software systemParticipated in the migration to Windows 7 Software.Resolved computer problems caused by end user with outstanding customer service and problem solving.Interpreted and followed IT policies, standards and guidelinesApplied a wide variety of applications, operating systems, protocols and equipment, as well as methods and practices for troubleshooting, recovering, adjusting, modifying and improving IT systemsParticipated in the development of training aids that increased student pass rate, ensured the revision and development of course materials met training req., Created lesson plans, schedules, review course material for relevancy, brief senior leaders on results of course evaluation, Implement remedial training.Supervised clerical support utilizing Microsoft Office Word, Excel and PowerPoint

(SME) in the supervision of all assistant instructors on records maintenance.Assisted in the training of over 400 Information Technology students annually with the installation, configuration and operation of Windows 2000/2003 Server, Windows XP, Microsoft Outlook 2003, Active Directory, to include disabling and enabling accounts and deleting user accounts that no longer required access

Previousely instructed A+ and was an assistant instructor teaching software suites to AIT soldiers.

Supervised a team of between 10-14 employees to ensure rehabilitation of clients was effectiveImplemented a program that provided basic computer skills training to clients with Traumatic Brain Injury or symptoms in relation to strokesCompleted medication reviews and was accountable for delivery of medicationTraining and scheduling employees, and overseeing payrollProvided management, leadership, and creative insights to a team of life-skills professionalsServed as one of the primary point-of-contacts for the operationRecruited and hired new employeesManaged internal and external customer relations while building relationships with supervisors Provided Excellent Computer Skills training with particular emphasis on Microsoft Word, Excel, Access and PowerPointInputs client data into all relevant systems within prescribed timeline.

Managed training to adults in the process of becoming therapeutic foster parents Supervised case management of 10-12 families in Therapeutic Foster careCoordinated the induction, training and development of employees and family members

Tactical Telecommunications Center Operator MOS 72E/74C/25D Various Locations - Honorable DischargeServed as Supervisor Telecommunications operator-maintainer, installed, operated and performed unit level maintenance on manual and automated telecommunications equipmentPerformed Information Service Support Office (ISSO) duties of printing and records managementOperated automated message switches and strategic telecommunication centers using system command consoles, computer terminals, processors, magnetic tape units, disk packs, tape readers, visual display units, facsimile, and associated COMSEC devices Processed Top Secret and lower level message trafficInstalled, operated, performed strapping, re-strapping, PMCS and unit level maintenance on COMSEC devicesSupervised Battlefield Information Services (BIS), publications management, files and forms management, reproduction services, Unit Distribution/Official Mail, correspondence management, classified document control, and messenger service within the ISSOSupervised lower enlisted on the operation and performance on Preventive Maintenance Checks and Services (PMCS) on assigned communications equipment, vehicles, and generators

Currently seeking a position as an IT Instructor or a Technical Trainer in any field.