Regina Pistilli Email and Phone Number

• Responsible for the effective management of new customer onboarding through the post-sales cycle.• Ensures projects adhere to scope, budget, and time frame guidelines. • Coordinate and work with extended team members to meet customer needs.• Work closely with customers to ensure their continued satisfaction.• Facilitate the transition into Support and Account Management upon the conclusion ofimplementation.

• Led the team that created the program, marketed, and made local arrangements for our Regional Conference. Increased participation by nearly 60% by utilizing social media posts, newsletters, and email blasts.• Promoted and coordinated showings of "Saving Snow" nationwide. Developed and produced how-to guides, newsletter, email blasts and educational materials. Tracked and reported results. More than doubled our targets.• Mentor student chapters and interns from the University of Utah and Westminster College. Tripled our student leaders and had a 10 fold increase to our higher-ed outreach events.

• Designed and developed brand-building websites and multi-channel marketing campaigns including print and web ads, flyers, email blasts, newsletters, blogposts and posters on various platforms.• Wrote and edited content for various channels.• Strategist and content provider for an Australian start-up in the collaboration and facilitation space.

• Architected and led the migration of nearly every business and customer function from the paper world to the digital world.• Developed and led a cross-functional team in the design and development of a suite of five SaaS packages for use by various customers in large trade shows.• Owner of product roadmaps, use cases, user stories, scope and feature specifications and prioritization. Employed both Agile and Waterfall methodologies.• Primary point of contact and subject matter expert for all customers and stakeholders. Continually analyzed, adjusted our software to hit performance metrics.• Live registered 4000 attendees per hour with less than 6 minute wait using a load-balanced, onsite, web farm on a shoestring budget.• First-to-market with online drag-n-drop matrix to create complex, conflict-free conference programs.• On the merits of our SaaS applications, MP more than doubled our customer base.

Art Director - Garrand and Company, Portland, Maine• Design and developed award-winning print, TV and web ads and collaterals forvarious customers.Director of Communications - Western State College, Gunnison, Colorado• Wrote, designed and developed branding, newsletters, promotional materials. Communications Specialist - NASA Tech Transfer Center, Pittsburgh, Pennsylvania