Regina Rougee Email & Phone Number

Harahan, La

Metairie, La

Temporary and contract work for a variety of clients. - Any and all types of administration duties. - Analyze and reconcile past due medical claims for hospitals, doctors, chiropractors. and group insurance- Restructure and Organization office data management system for a more efficient workflow - Graphic Design, designed forms, brochures, logos and reformatted existing paperwork - Screened resumes, researched backgrounds for a good fit for the positiont- Answered phone calls, emails, screened important calls and set appointments- Computer training, rained clients for new software installed and general IT setup

- Prepared Medicare Bad Debt quarterly and annual reports. Decrease 18 month backlog to current. - Prepared Medicare Credit Balance quarterly and annual reports. Decreased 12 month backlog to current. I would run reports daily and submit an adjusted claim to Medicare to recoup over-payment - Monitored and reported Medicare A/B Rebills and Medicare RAC claims. I would check status weekly using the Medicare online system, document any changes to claim on a spreadsheet I created, and report information to the correct department - Analyzed, compiled, and submitted documentation for Medicare ADR request

- Outlined and implemented the conversion of a manual billing system to an electronic billing system - Obtained online access to medical insurance companies - A/R management, posting charges, payments, and adjustments- Account management of billing, collection, denials, prior authorization, benefits

- Received and reported drug screen results to clients- Revamped clinic forms - Dictated doctor’s notes- Invoiced charges- Assisted physician, vital signs, first aid, taking and developing x-rays

- Account management for a 2 physician Urology Practice, billing and collections of all claims, insurance and patient - A/R Management, account balancing, posting payments and adjustments- Answered patient and insurance inquiries

- Maintained Medicaid and Medicare accounts for 32 dialysis facilities in Arkansas, Mississippi, and Tennessee. Accuracy rate of 94% on first billing- Researched and reconciled noncollectable accounts- Answered patient, client and insurance inquiries- Authored Training Manual

- Follow-up billing on all Medicaid accounts- Knowledge of all 50 states Medicaid rules and regulations - Researched and reconciled noncollectable accounts- Answered patient, client and insurance inquiries- Trained new employees- Authored Training Manual