Regina Gray's Location
New York City Metropolitan Area, United States, United States
Regina Gray's Contact Details
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About Regina Gray
Executive business leader with a proven ability to drive transformational change across both large enterprise organizations and emerging startups. Experienced in navigating the complexities of Fortune 500 companies while also leading operational and strategic initiatives in startup environments. Known for expertise in organizational turnarounds, operational expansion, and developing scalable processes that deliver long-term growth. Passionate about building high-performing teams, creating go-to-market strategies, and driving revenue growth through a combination of strong financial acumen, decisive leadership, and exceptional communication skills that foster collaboration and alignment at all levels. Versatile experience across various industries and functional areas.Executive Leadership: Strategic Planning, Acquisition Integration, Change Management, Financial Data Analysis, Turnarounds, RestructuringCommercial Leadership: Budget/P&L, Client Acquisition & Retention, Go-To-Market Strategy, Product Launches, Thought Leadership, Digital Marketing, Marketing AnalyticsOperational Leadership: Vendor Management, Process Improvement, Operations Expansion, Professional Services, Product Management, Cost Control, Offshoring InitiativesPeople Leadership: Communications, Hiring & Onboarding, Talent Development, Cross-Functional Team Management, Team Building, Transforming Culture, Training ProgramsIndustry Expertise: Data Security & Privacy Technologies (PETs, Encryption, De-identification), Data Governance & Compliance (GDPR, HIPAA), Data Analytics, Marketing Services, Digital Marketing, e-Commerce
Regina Gray Work Experience Details
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Chief Operating OfficerKarlsgate Apr 2022 - PresentNew Jersey, UsKarlsgate is a revolutionary Privacy Enhancing Technology. Karlsgate empowers businesses to maximize the utility of their data by overcoming the challenges of leveraging privacy-sensitive, individual-level data. Every copy of data shared is a loss of control. KARLSGATE LINKS DATA WITHOUT SHARING COPIES. By protecting data, we empower innovation. -
Chief Customer Officer, UsEshopworld Jul 2020 - Apr 2022Dublin, IeeShopWorld combines innovative software with extensive logistics infrastructure and cross-border expertise have to empower some of the world’s most iconic brands to grow internationally while delivering a seamless, localized online shopping experience.• Directed client engagement and account management strategies, leading to increased client retention (95% of > $200M in revenue)• Managed diverse portfolio of high-value clients, fostering long-term relationships, and identifying opportunities for growth• Led client-focused initiatives that improved service delivery and expanded the company’s footprint within existing accounts• Developed and implemented scalable solutions for client onboarding, support, and communication, driving operational efficiency and enhancing the customer experience• Played key role in revenue growth by strategically upselling and cross-selling services to existing clients driving up to 200% YOY revenue growth for clients -
Global Head Of Sales & Strategic Partnerships For Forensiq & Altitude And Vp Of Client ExpansionImpact Mar 2019 - May 2020Santa Barbara, California, UsLed the go-to-market strategy for the Intelligence Product business which included the Marketing Attribution and Fraud Protection product lines. Overhauled the go-to-market strategy for this business line; Established data driven mindset/culture to drive decision making moving forward.• Revamped sales process and GTM strategy resulting in opportunities in new markets for the organization and reversed negative growth trends for the business; reduced time to close by 20%, increased average productivity per sales rep by 15%. • Developed partnership strategy to open up new channels for growth which also enabled better alignment with the go to market strategy of the other Impact business lines.• Integrated disparate functional teams from two product lines into a single, unified Intelligence Products organization (sales, solution architects, client services).• Expanded responsibility to include development of a client growth strategy to increase Net Revenue Expansion for the overall business, including both Intelligence Product line of business clients as well as Partnership Cloud line of business clients). • Reshaped and refined company approach to client expansion.• Established strategic account planning process and structured operating model for growth. -
Gvp Of Corporate MarketingGartner Jan 2017 - Feb 2019Stamford, Ct, UsRedefined the role of Marketing at Gartner by establishing a data-driven and commercial-minded approach to decision-making, restructuring the organization and transforming the operating model.• Exceeded Marketing-attributed revenue targets for both legacy CEB and legacy Gartner organizations. 105% of goal achieved. Marketing-attributed revenue represented 15-18% of new business generated.• Restructured the organization to create a 130 person Corporate Marketing team with centers of excellence for key skillsets in order to be able to grow and scale. Established a strong leadership team with a collaborative culture and aligned goals focused on innovation and growth while delivering a 40% reduction in personnel costs.• Transformed the Marketing team’s operating model to enable cross-functional alignment with all key stakeholders, provide transparency, and create a culture of collaboration and communication.• Completely restructured and revamped approach to Marketing Analytics; Brought in-house experienced leaders to overhaul marketing operations and marketing analytics; Resulted in significant increase in visibility to marketing performance (including development of a robust marketing attribution model) which led to ability to enable data-driven strategic decisions for the organization.• Initiated and led cross-functional initiative to redesign Gartner’s public facing website while integrating Gartner and CEB Global public facing digital properties. -
Svp & Gm Of Crm Platform ServicesZeta Interactive (Acquired Ebay Enterprise Crm Division) Nov 2015 - Dec 2016New York, New York, UsResponsible for driving growth through strategy, analytics, creative, technical development, and client services. Led client relationship management including retention, upsell, cross-sell, product roadmap, and development schedules. Develop packaged services to ensure both consistency and scalability. • Within the first six months of integration, renewed over $21M in contracts and developed strategic growth initiatives around the synergies realized by integrating Zeta Interactive’s legacy business with the eBay Enterprise CRM Division with a goal to drive $4M in incremental revenue over budget.• Managed an annual operating budget of $45M encompassing CRM products and services, with responsibility for a 2016 revenue target of $65M. • Lead five direct reports, along with approximately 125 personnel across all functional areas. • Led integration efforts by implementing a weekly meeting across all functional areas of the legacy business and Zeta Interactive’s CRM business. Worked with Human Resources and IT on restructuring activities. -
Head Of Crm Business LinesEbay Enterprise 2015 - 2015UsResponsible for client services delivery across the CRM business lines that included Account Management, Campaign Production Delivery, and Professional Services. Oversaw product development, product management, and partnerships for product lines. Guided a team of 290 employees and 11 director-level and senior management direct reports. • Delivered $78M in top-line revenue goals while controlling costs, and managed $44M in operating expenses.• Exceeded revenue targets by 8% and contribution by 15% for FY 2015. • Supported the sale of eBay Enterprise in 2015. Presented the business vision, plans, historical performance, and anticipated pro forma to potential buyers. Following a PE firm’s commitment to purchase the business from eBay, worked to create a “book” for the business to facilitate discussions with strategic buyers. Helped close a definitive agreement with Zeta Interactive for the CRM business lines• Led the turnaround of eBay Enterprise’s email, database, and attribution business lines to deliver cost effective solutions that met client expectations. Transformed the operating model to address technology challenges, reversed a declining growth trajectory, and solidified CRM solutions as a vehicle for marketers to reach customers.• Served in a change management role to enable cost effective expansion, and created a focus on client centricity and operational excellence. Partnered with product and development teams to set the product strategy and roadmap, and partnered with the marketing team to establish a marketing calendar for thought leadership. -
Global Head Of Analytics & OptimizationEbay Enterprise 2012 - 2015Us• Transformed the analytics organization for an agency arm of the company, drove value for the business, consolidated disparate teams within the unit, and rapidly grew revenues while managing costs. Managed direct revenue expectations of $3.5M in 2014, in addition to bundled and indirect services revenues of $4.5M.• Integrated five separate analytics teams across the marketing services lines of business, into a single analytic services team, within five months of joining the organization. Developed a strong leadership team by developing high-potential personnel, and led a rotational associate program to train and mentor recent college graduates.• Created and implemented a labor model that scaled the analytic team without creating a linear increase in costs. Built out a team in China to reduce costs per employee by as much as 58%, created a culture that fully integrates offshore employees and maximizes team member productivity, and led ongoing evaluations for improvement.• Adapted the business operating model to improve scalability for long term growth by automating data processing and reporting tasks; decreasing labor costs for production work; and creating consistency, standardization, and scalability across packaged services. These efforts expanded direct revenue by 36% YoY.
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Vice President Of Strategic ServicesExperian Cheetahmail 2011 - 2012Costa Mesa, Ca, Us• Managed a $3.7M operating budget. Achieved $6.2M in annual revenue, which doubled YoY revenue between FY 2011 and FY 2012.• Transformed the company’s approach to offshoring. Built offshore team for Creative, Analytic, and Mobile Messaging services and influenced the approach to implementing a 100-person email production team in Costa Rica. • Created fee-based professional services for digital marketing strategy, creative, and analytic services; established repeatable/scalable package to provide an audit, gap analysis and recommendations with ROI projections.• Formed CheetahMobile’s U.S. go-to-market strategy, built a team to roll out the CheetahMobile line of business, managed partnership relationships, and created a profitable set of services around mobile marketing. -
Vice President Of Strategic Insight Services, Marketing AnalyticsExperian Cheetahmail 1999 - 2011Costa Mesa, Ca, UsLed growth of Analytic and Strategic Services center of excellence delivering revenue-generating services for all Marketing Services business unit clients. Worked collaboratively with business unit leaders to align and establish scalable operating models to deliver value to clients. Held five positions during tenure with a rapid and significant escalation of responsibility.
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Teaching & Curriculum Development ExperienceVarious Educational Facilities 1993 - 2011• Adjunct Professor, Masters Program in Predictive Analytics | Northwestern University – Evanston, IL (2011)• Adjunct Professor, Statistics | Morris County Community College – Randolph, NJ (1998 – 1999) • Analytical Consultant | Rutgers University – New Brunswick, NJ (1997 – 1999) • Educator | Multiple High Schools & Local Community College, NJ (1993 – 1999)
Regina Gray Skills
Analytics
Database Marketing
Segmentation
Multi Channel Marketing
Digital Marketing
Customer Acquisition
Crm
Strategic Partnerships
Marketing Analytics
Email Marketing
Customer Insight
Customer Analysis
Predictive Modeling
Campaign Management
Direct Marketing
Mobile Marketing
Team Leadership
Cross Functional Team Leadership
Team Building
E Commerce
Conversion Optimization
Ppc
Digital Strategy
Lead Generation
Statistics
Search Advertising
Integrated Marketing
Sem
Thought Leadership
Predictive Analytics
Data Analysis
People Development
Business Development
Interactive Marketing
Affiliate Marketing
Virtual Teams
Behavioral Targeting
B2b Marketing
Google Analytics
Business Strategy
Business Analytics
Romi
Webtrends Analytics
Web Analytics
Multivariate Testing
Marketing Automation
A/b Testing
Omniture
Data Mining
Loyalty Marketing
Regina Gray Education Details
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Rutgers UniversityMathematics & Secondary Education -
Montclair State UniversityStatistics
Frequently Asked Questions about Regina Gray
What company does Regina Gray work for?
Regina Gray works for Karlsgate
What is Regina Gray's role at the current company?
Regina Gray's current role is COO | Strategic Growth & Transformation Expert.
What is Regina Gray's email address?
Regina Gray's email address is re****@****ian.com
What is Regina Gray's direct phone number?
Regina Gray's direct phone number is +121299*****
What schools did Regina Gray attend?
Regina Gray attended Rutgers University, Montclair State University.
What skills is Regina Gray known for?
Regina Gray has skills like Analytics, Database Marketing, Segmentation, Multi Channel Marketing, Digital Marketing, Customer Acquisition, Crm, Strategic Partnerships, Marketing Analytics, Email Marketing, Customer Insight, Customer Analysis.
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