Regina Gray Email & Phone Number

New Jersey, US

Karlsgate is a revolutionary Privacy Enhancing Technology. Karlsgate empowers businesses to maximize the utility of their data by overcoming the challenges of leveraging privacy-sensitive, individual-level data. Every copy of data shared is a loss of control. KARLSGATE LINKS DATA WITHOUT SHARING COPIES. By protecting data, we empower innovation.

Dublin, IE

• eShopWorld combines innovative software with extensive logistics infrastructure and cross-border expertise have to empower some of the world’s most iconic brands to grow internationally while delivering a seamless.
• Directed client engagement and account management strategies, leading to increased client retention (95% of > $200M in revenue)
• Managed diverse portfolio of high-value clients, fostering long-term relationships, and identifying opportunities for growth
• Led client-focused initiatives that improved service delivery and expanded the company’s footprint within existing accounts
• Developed and implemented scalable solutions for client onboarding, support, and communication, driving operational efficiency and enhancing the customer experience
• Played key role in revenue growth by strategically upselling and cross-selling services to existing clients driving up to 200% YOY revenue growth for clients

Santa Barbara, California, US

• Led the go-to-market strategy for the Intelligence Product business which included the Marketing Attribution and Fraud Protection product lines. Overhauled the go-to-market strategy for this business line; Established.
• Revamped sales process and GTM strategy resulting in opportunities in new markets for the organization and reversed negative growth trends for the business; reduced time to close by 20%, increased average productivity.
• Developed partnership strategy to open up new channels for growth which also enabled better alignment with the go to market strategy of the other Impact business lines.
• Integrated disparate functional teams from two product lines into a single, unified Intelligence Products organization (sales, solution architects, client services).
• Expanded responsibility to include development of a client growth strategy to increase Net Revenue Expansion for the overall business, including both Intelligence Product line of business clients as well as Partnership.
• Reshaped and refined company approach to client expansion.

Stamford, CT, US

• Redefined the role of Marketing at Gartner by establishing a data-driven and commercial-minded approach to decision-making, restructuring the organization and transforming the operating model.
• Exceeded Marketing-attributed revenue targets for both legacy CEB and legacy Gartner organizations. 105% of goal achieved. Marketing-attributed revenue represented 15-18% of new business generated.
• Restructured the organization to create a 130 person Corporate Marketing team with centers of excellence for key skillsets in order to be able to grow and scale. Established a strong leadership team with a.
• Transformed the Marketing team’s operating model to enable cross-functional alignment with all key stakeholders, provide transparency, and create a culture of collaboration and communication.
• Completely restructured and revamped approach to Marketing Analytics; Brought in-house experienced leaders to overhaul marketing operations and marketing analytics; Resulted in significant increase in visibility to.
• Initiated and led cross-functional initiative to redesign Gartner’s public facing website while integrating Gartner and CEB Global public facing digital properties.

New York, New York, US

• Responsible for driving growth through strategy, analytics, creative, technical development, and client services. Led client relationship management including retention, upsell, cross-sell, product roadmap, and.
• Within the first six months of integration, renewed over $21M in contracts and developed strategic growth initiatives around the synergies realized by integrating Zeta Interactive’s legacy business with the eBay.
• Managed an annual operating budget of $45M encompassing CRM products and services, with responsibility for a 2016 revenue target of $65M.
• Lead five direct reports, along with approximately 125 personnel across all functional areas.
• Led integration efforts by implementing a weekly meeting across all functional areas of the legacy business and Zeta Interactive’s CRM business. Worked with Human Resources and IT on restructuring activities.

US

• Responsible for client services delivery across the CRM business lines that included Account Management, Campaign Production Delivery, and Professional Services. Oversaw product development, product management, and.
• Delivered $78M in top-line revenue goals while controlling costs, and managed $44M in operating expenses.
• Exceeded revenue targets by 8% and contribution by 15% for FY 2015.
• Supported the sale of eBay Enterprise in 2015. Presented the business vision, plans, historical performance, and anticipated pro forma to potential buyers. Following a PE firm’s commitment to purchase the business from.
• Led the turnaround of eBay Enterprise’s email, database, and attribution business lines to deliver cost effective solutions that met client expectations. Transformed the operating model to address technology.
• Served in a change management role to enable cost effective expansion, and created a focus on client centricity and operational excellence. Partnered with product and development teams to set the product strategy and.

US

• Transformed the analytics organization for an agency arm of the company, drove value for the business, consolidated disparate teams within the unit, and rapidly grew revenues while managing costs. Managed direct.
• Integrated five separate analytics teams across the marketing services lines of business, into a single analytic services team, within five months of joining the organization. Developed a strong leadership team by.
• Created and implemented a labor model that scaled the analytic team without creating a linear increase in costs. Built out a team in China to reduce costs per employee by as much as 58%, created a culture that fully.
• Adapted the business operating model to improve scalability for long term growth by automating data processing and reporting tasks; decreasing labor costs for production work; and creating consistency, standardization.

Costa Mesa, CA, US

• Managed a $3.7M operating budget. Achieved $6.2M in annual revenue, which doubled YoY revenue between FY 2011 and FY 2012.
• Transformed the company’s approach to offshoring. Built offshore team for Creative, Analytic, and Mobile Messaging services and influenced the approach to implementing a 100-person email production team in Costa Rica.
• Created fee-based professional services for digital marketing strategy, creative, and analytic services; established repeatable/scalable package to provide an audit, gap analysis and recommendations with ROI projections.
• Formed CheetahMobile’s U.S. go-to-market strategy, built a team to roll out the CheetahMobile line of business, managed partnership relationships, and created a profitable set of services around mobile marketing.

Costa Mesa, CA, US

Led growth of Analytic and Strategic Services center of excellence delivering revenue-generating services for all Marketing Services business unit clients. Worked collaboratively with business unit leaders to align and establish scalable operating models to deliver value to clients. Held five positions during tenure with a rapid and significant escalation.

• Adjunct Professor, Masters Program in Predictive Analytics | Northwestern University – Evanston, IL (2011)
• Adjunct Professor, Statistics | Morris County Community College – Randolph, NJ (1998 – 1999)
• Analytical Consultant | Rutgers University – New Brunswick, NJ (1997 – 1999)
• Educator | Multiple High Schools & Local Community College, NJ (1993 – 1999)

Bachelor Of Science, Mathematics & Secondary Education

Master Of Science, Statistics