Regina Kershner Email & Phone Number

Boulder, CO

As VP of Operations, Regina leads the company’s operations and manages the financial health and day-to-day operations. Regina focuses on client and employee satisfaction to bring solutions to life while streamlining operations to enable employees to deliver maximum value as they continue to learn and grow. With 90% customer return-rate, an employee.

Boulder, Colorado

• Lead and manage Flatirons Content Technology Solutions Consulting Practice which is focused on developing content lifecycle software solutions that help clients to optimize business processes and maximize value from.
• Collaborate with cross-functional executive team to perform strategic business planningManage P&L and operational metrics
• Deliver on planned revenue, profitability and utilization targets
• Manage forecast, workforce plan and expenses to align with revenue and margin targets
• Build, manage and retain high performing consulting delivery team (on-shore and off-shore resources)
• Optimize resource utilization and employee growth in support of business and employee goals

Boulder, Colorado

• Responsible for successfully leading software engineering teams to help clients realize their vision and optimize business results through the design and delivery of custom content lifecycle management and data.
• Lead workshops to crystallize business goals and objectives, define as-is and to-be business processes, and to define user-centric business requirements as user stories with acceptance criteria
• Facilitate release and sprint/iteration planning, daily stand-ups, iterative TDD (test-driven development), backlog grooming, demonstrations, retrospectives, systems integration testing, UAT (user acceptance testing).
• Manage project schedules and critical path using CA Agile Central (formerly Rally) to manage user stories with acceptance criteria, timeboxes, tasks and test cases, and to manage team workload to optimize team capacity.
• Track project spending and revenue, and maintain an accurate revenue forecast using Estimate to Completion (ETC) and Estimate at Completion (EAC) calculations
• Utilize Agile metrics such as velocity, capacity, burndown/burnup, defect escape rate to maximize team and project success

Worldwide

• Portfolio Optimization: Led efforts to optimize the HP Services portfolio into a simplified, compelling set of IT services that accentuated market differentiation, were well packaged for our sales professionals, could.
• Portfolio Governance: Led the definition and operationalization of a portfolio governance model, which comprehensively addressed the organization, processes and tools, to ensure the portfolio remained competitive and.
• Planning: Drove cross-organizational and geographical business and investment planning that enabled the WW and regional business managers to collectively set priorities and allocate resources across competing.
• Operations: Successfully led the development of the HP Services Marketing operating model that served as the foundation for evolving how the individual business unit, region and headquarter marketing teams worked.

• Business Leadership: Successfully grew the ITIL/ITSM business from $60m to $200m/yr exceeding industry growth rates at +32% CAGR and built the Consulting ITSM workforce to 650+ consultants WW and the HP Service.
• Mergers and Acquisitions: Leadership role for HP Services in the successful planning and integration of multiple software and service mergers and acquisitions. Led due diligence efforts to evaluate acquisition.

- Strategy: Investigated emerging technologies, market trends and HP product strategic direction, to recommend new service opportunities and business model enhancements required to meet financial/business objectives.- Service Development and Deployment: Led efforts to define, develop and deploy highly packaged, repeatable services for high quality.

- Program Leadership: Led a team of twelve consultants in the development and deployment of - Internet Infrastructure, Security and Enterprise Systems Management consulting services for the Americas Professional Services organization.- People Management: Identified individual team strengths to build solution development teams that leveraged and.

Developed broad technical and project management expertise through various roles and disciplines delivering solutions to Hewlett-Packard customers world-wide: - Internet, e-Commerce and Security Consultant- Network Architect and Design Consultant- Technical Consultant- Senior Program Analyst, Systems Manager and Service Manager