Reginald Dobson Email & Phone Number

Stamford, Connecticut, Us

Responsible for Supporting and managing the Private Label Credit (Installment & Revolving) sales, onboarding and expansion of new and existing Large Health Systems to ensure the successful and seamless CareCredit Enterprise API Integration (Epic, and various STP's) SaaS launch, and ongoing transactional growth of purchase volume and customer satisfaction. I engage internal and external cross-functional stakeholders to ensure the voice of the client is represented throughout the Healthcare Network ecosystem and manage internal projects to improve the overall customer experience. I am orchestrating resources from Lead Generation (BD), through New Client Integration (API), Marketing of the Catchment area, Training of the transacting teams, and the validation of the revenue post go-live. I have the entire purview of best practices and continuous improvement tailored to each client's workstream.

Brooklyn, New York, Us

Digital Healthcare Company (SAAS) - Devoted to reducing patient access disparity by bridging physician availability with catchment area awareness. Built a mobile diagnostic delivery platform and Managed the Sales Revenue Pipeline of opportunities to support State or FEMA Requirements, Film Industry Locations, Major Vacation Hospitality Locations, Entertainment Venues, School Healthcare protocols, Private Functions, Neighborhood Pop-ups, and various Digital Healthcare telehealth locations. Managed all facets of Covid Compliance, Vaccination delivery, Underserved Community Education / Outreach, and Population Health Management. Collaborated with State and Federal Healthcare Entities to provide Healthcare Resources and Covid Response Solutions across the country. Utilized Machine Learning to assess patient populations in need. Worked with design team to build a cloud-based solution for patient monitoring / notification. Negotiated relationships with reference labs and Managed lab diagnostics and ensured CLIA compliance in multiple states.

Irvine, Ca, Us

Responsible for building strong business relationships with clients, closely working together to achieve long-term goals and objectives. Managing the GTM Commercialization Strategy, Contractual Compliance, Market Share Verification, National Pricing Strategy (U.S.), Reimbursement Trends, GPO Collaboration, IDN Relationships, New Product Review Process (NPR, VAC), Efficiencies and Benchmarking Best Practices program, KOL Identification & Development, Collaboration between internal and external stake-holders, and supporting the U.S. Sales Force Operationally.

London, Greater London, Gb

Leadership Role Within The Largest Healthcare Device Company in the world. Engaged in training across the country with Cardiologists and Interventionalists who diagnose, treat, and evaluate heart failure patients. Specializing in heart valve replacement (Aortic, Mitral, and Pulmonary), Diagnostic Computerized Tomography (CT) analysis, Hemodynamics evaluation, identification of potential patient anatomical contraindications / challenges, 3Mensio Executive Summary Preparation, and recommendation of best practices. Focused on identification of the correct device, the recommended clinical access, the ancillary equipment, and the clinical complication mitigation. Lead Daily consultation with Valve Clinical Coordinators, Anesthesiologists, and Ultrasound Technicians. Integrated into the surgical sales Team, Clinical Field Team, Corporate Training Team, and Market Development Team

Santo Domingo, Do

Responsible for the National Advancement of the BPO - Digital Healthcare Vertical. Tasked with building brand awareness, business connectivity, market penetration, and overall sales pipeline growth. Focused on Digital Healthcare from a remote BPO platform: Virtual Continuity, Clinical Triage, Patient scheduling, Customer Service, Clinical ICD-10 Coding, and Workforce Optimization (Force Multiplying). We are pioneers in specialized care, providing a full suite of medical support services that elevate our partner’s medical practices

Us

I am Responsible for managing the Western U.S. Diagnostics Sales Teams of a Healthcare Services Organization from Arkansas to California. I Lead Vice Presidents of Regional Sales, Regional Sales Directors, Regional Sales Managers, Territory Managers, Sales Administrators, Chart Auditors, Inside Sales Teams, and various Quality Assurance Staff. Managing a sales services pipeline of X-ray, Laboratory Diagnostics, Ultrasound, Phlebotomy, and Home Health Services as well as an enterprise software pipeline. I am Responsible for revenue of over $26M, gross profit margins of over 30%, Sales Pipeline of over $24M, and positive EBITDA. I have established new lines of business to include Long Term Care, Home Health, and Point of Care services. I have Executive relationships with every GPO, IDN, ACO, VISN, and Major Acute Care Centers in the Western U.S. I am responsible for contract initiation, negotiation and regional pricing management for the Western U.S. I have vast experience in Medicare Part A & B Management within our patient services alliance. I manage the CRM Pipeline tool (Sugar) for the Western U.S. I monitor KPI Performance metrics (Balanced Scorecard) development and continued assessment

Manchester, Ct, Us

Responsible for cultivating sales of Diagnostic Services to federal government, electrical utility, and industrial markets in every state from Colorado to Hawaii. Engaging 15 Teams of Technicians working at customer sites across the region (27 personnel). Managing the CRM Pipeline (Netsuite) for the Western U.S. Experienced in IEEE and IEC medium / high voltage cable manufacturing standards, cable accessories, connectors and cable dielectric viability. Focusing on Outage Management, Asset Management (Machine Learning and Artificial Intelligence), Transmission and Distribution Management, Data Analytics (ML), Cable Life Extension Programs, GIS Systems, Industry-Best Practices, and Failure Analysis. Adept in evaluating markets and targeting areas of high return as well as developing strategies to achieve sales objectives. Responsibilities include electrical engineering product analysis, technical field support/education, project pipeline generations and project conversion. Consultative relationship selling- working with Every Major Utility Provider in Western North America, Associated Vendors, and Acknowledged Industry Thought Leaders in Renewable, Utility, and Industrial markets.

Scottsdale, Az, Us

Responsible for the direction of all business aspects of Perioperative Services, Operating Rooms, Hybrid Labs, Cardiac Cath Labs, Supply Chain, Outpatient Surgical Center, Breast Health Center, and Radiology. Member of Urology, Robotic, Orthopedic, Gastrointestinal, Endoscopy, Cardiology, Interventional Radiology, and Trauma committees. Managing fiscal budgets, expenses, and contract compliance for all departments. Managing pricing of services, supplies, and implant costs with respect to revenue, reimbursement, and operational efficiencies. Developed strategic plans and initiatives with physician recruitment and service-line development. Responsible for advanced data analysis to identify trends in patient care, to anticipate budget deficiencies, allocate staffing, and to apportion funding. Part of the Value Analysis teams (Perioperative, Cardiology, General Surgery, Interventional Radiology, Orthopedic, Trauma, Urology, Endoscopy, and Wound Care). In conjunction with Network and departmental program directives, assists in developing strategic plans and business assessments for capital purchases. Works with clinical departmental leadership in seeking and implementing avenues to grow patient volumes and to drive staff compliance to rolled-out initiatives. Works closely with Patient Financial Services to ensure accurate and timely processing of demographic and financial information. Manages the revenue capture staff and the Hospital Supply Chain team. Program manager for the Network Central Sterile Processing Team. Implementation manager for the ERP (Premier), EHR (Epic), and Business Intelligence Analytics tools (Sisense, Tableau).

Called on all Orthopedic, Cardiovascular, Neurosurgical, Wound Care, and Robotic physician champions in our region. Managed C-Suite relationships within Banner Healthcare, Iasis Healthcare, Dignity Healthcare, HCA, Intermountain Healthcare, DOD Facilities, and University of Colorado. Responsible for analyzing and forecasting healthcare market data within the five-state region. Accomplished and revered as the Advanced Analytics Specialist. Recognized as the revenue cycle management expert in the Region. Worked with clinical teams to balance quality, cost containment, Health information management, federal and regulatory guidelines in clinics and Acute Care facilities. Collaborates with Marketing Executives and Referral Specialists to analyze specific patient flow within a given market. Conducts reimbursement analysis and catchment area dynamics with individual practitioners, accounting execs, and CFO’s. Recommends capital purchases, produced ROI proforma models, analyzed contribution margin and budget allocation within facilities. Adept at determining and correcting insurance billing errors and collections challenges to address revenue aging variances. Worked directly with product manufacturing and design teams, with private equity funding, and with ACO’s. Recommended various AR tools to facilitate revenue cycle management. Managed sales cycle for Enterprise Saas, Orthopedic Products, Cardiovascular products, cloud-based EHR / EMR software, and Capital Equipment.

St Louis, Missouri, Us

Healthcare Capital Sales; Called on Cardiovascular and Electrophysiologists (EP's). Cardiovascular Robotic Catheter Remote Management System (Robot). Initiated and cultivated strategic relationships resulting in the establishment of Arrhythmia Centers of excellence within a 5 State region. Managing the C-Suite relationships within IDN’s, DOD Facilities, Acute Care Hospitals, Champions and Key Opinion Leaders within the region. Responsible for cultivating the pipeline of robotic capital equipment and collaborative Enterprise software (Saas) purchases that range from $100K to $3M in cost. Partnered with imaging OEM's, Cardiology mapping companies, and ancillary instrument companies to provide the most cost effective solution to the facility. Produced the Business Analysis plan (Sisense) that outlines the competitive threat, ROI, Proforma, catchment area dynamics, and contribution margin for each prospective account in the region. Managed the CV Construction project from inception through first procedures.

San Diego, Ca, Us

Surgical Sales Management; called on Spine Surgeons, General Surgeons, and GPO's for referall / payer mix management. Responsible for market penetration, business development, technical sales, and further development of the clinical sales team. Tasked to solidify the brand name, increase market penetration, further define the role of lateral spine procedures within the degenerative and deformity protocol, and continue the expansion of the Nuvasive Pipeline of spinal products. The expert Neuro-monitoring program manager (Neurovision).

Minneapolis, Mn, Us

Responsible for growing a territory and building a pipeline of Spinal Surgical business in every Acute Care Facility, Surgical Hospital, and Orthopedic Clinic within the city. Had access and relationships within 5 IDN's. Established a Center of Excellence and A Visiting Surgeon MIS Facility. Tasked with proliferating growth of spinal implants, biologics products (Allograft, Synthetic Bone Void Fillers, and Infuse Stem Cells), and interventional spine Vertebroplasty solutions within the state.

I managed logistics organizations ranging in size from 30-120 people. I have an advanced certification in logistics management (Air, Sea, Rail, Roadway). I had direct responsibility for maintenance of vehicles, oil petroleum and lubrication programs, transportation truck terminal operations, airport cargo handling and freight forwarding, railhead management and sustainment, supply chain distribution and management, repair part management and prioritization / procurement, and lean distribution of all classes of supply. I have managed movement control teams Into and out of theaters. I have managed in-transit- visibility (ITV) of cargo traversing from continent to continent. I have been the program manager / implementation lead for Radio Frequency (RF) identification solutions.

Called on C-Suite Executives for contractual access and protocol acceptance. Called on Orthopedic Total Joint, and Spinal Surgeons to build portfolio of products that would gain access and differentiate the company in a competitive market. Responsible for all Start-Up Functions; i.e. Hiring, Training, Brand Awareness, Contract Negotiation, Relationship Management, Database Design, CRM establishment, Capital Equipment Sales, Staff hiring / firing, Asset Management, Payroll, Inventory management, certifications, budget management, P&L, product needs analysis, ICD-9 analysis.

Burgess Hill, West Sussex, Gb

HVAC (High Vacuum) Capital Equipment Sales. Responsible for cultivating a pipeline of Micro-Chip Manufacturing capital equipment and service team sales with two Key Accounts (Intel & Motorola). Managed contract negotiations, Scope of Work Agreements, Sales Force, Engineers, and Technicians in 3 states simultaneously. Managed install base of over $70M.

Arlington, Virginia, Us

Commanded (Managed) the Support Company of a Special Forces Brigade. Responsible for the Logistics Area Support of the JFKSWCS (Airborne) command. Managed equipment and support personnel in AZ, FL, and NC simultaneously. Managed a fleet of over 700 vehicles (Military Trucks, Buses, Sedans, APC's, Jeeps, and Motorcycles ). Had responsibility for 120 soldiers and civilians. Responsible for the maintenance of all of the vehicles, Petroleum Oil and Lubricant program, Repair Part Management, Recall & Retrofit program, and the Material Management tasks.

Bs - Systems Engineering, Geopolitics -Central / South America

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Education record

Logistics, Materials, And Supply Chain Management

Associate Of Science - As, Electrical Engineering Technology

Bachelor'S Degree, Systems Engineering