Reginald Doss Email & Phone Number

Dallas-Fort Worth Metroplex

Maryland, And Texas

Creating Audio Video Dreams to Fit Most Budgets

Alexandria, Va

Listen and respond to customers’ needs and concernsProvide information about products and servicesTake orders, determine charges, and oversee billing or paymentsReview or make changes to customer accountsHandle returns or complaintsRecord details of customer contacts and actions takenResearch answers or solutions as needed

Dc, Virginia, And Maryland

Manages multiple locations, provides sales training, management development, inventory control, maintains excellent guest relations. Payroll and labor management, budget management, shrink control, scheduling for multiple sites. Financially and total operations responsible for Area. Ensures maximum sales and profitability. Recruits and hires top talent.

Dallas/Fort Worth Area

Serviced the needs of the company by providing sales training, supervision, scheduling, and inventory control, hiring and employee development. Provided unique solutions to increase Select Comforts’ visibility in the market. Maintained customer’s relations and developed long term relationships. Excelled at developing and executing promotional events. Results:

United States

Managed multiple locations within Universal Studios including the largest volume location. Responsible for generating new business, coaching, and training. Labor relations, guest service and inventory control. Managed a staff of 145 plus, which included Assistant Managers, Leads and Sales personnel. RESULTS:• Selected to organize and manage sales training program for the entire Retail Department.• Selected to be a part of a team to create the department’s first ever employee handbook.• Awarded Manger of the Month 7 times and Manager of the Year twice.