Reginald Ferguson
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Reginald Ferguson Email & Phone Number

IT Service Management Professional at RAND Corporation
Location: Hawthorne, California, United States 4 work roles
1 work email found @rand.org 2 phones found area 366 and 866 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email r****@rand.org
Direct phone (366) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
IT Service Management Professional
Location
Hawthorne, California, United States

Who is Reginald Ferguson? Overview

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Quick answer

Reginald Ferguson is listed as IT Service Management Professional at RAND Corporation, based in Hawthorne, California, United States. AeroLeads shows a work email signal at rand.org, phone signal with area code 366, 866, and a matched LinkedIn profile for Reginald Ferguson.

Reginald Ferguson previously worked as Manager at Rand Corporation and Service Desk Supervisor at Ucla Health.

Company email context

Email format at RAND Corporation

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{first}_{last}@rand.org
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AeroLeads found 1 current-domain work email signal for Reginald Ferguson. Compare company email patterns before reaching out.

Profile bio

About Reginald Ferguson

Reginald Ferguson is a IT Service Management Professional at RAND Corporation. He possess expertise in team building, leadership, troubleshooting, software documentation, system administration and 17 more skills. Colleagues describe him as "Reggie was an exemplary staff member at Molina in the 4 years I've worked with him. Reggie consistently goes beyond the call of duty to assist his customers and co-workers solve their problems demonstrating sound knowledge in his area of expertise. He is laser-focused on achieving goals and always ensuring the service provided by him and his team are above expectations. He is an excellent role model not only at the technical level but also as a leader in challenging times and situations. I have a lot of respect for Reggie and have no doubt he will be successful in anything he set this heart and mind on.", "It is my pleasure to recommend the skills of Reginald Ferguson to any IT company. I had the pleasure of taking part in the interviewing, training, and mentoring Reginald since 2011. During that time Reginald immersed himself thoroughly to become proficient on all the tasks at the Molina Enterprise Service Desk. He worked himself up to Level 2 and then leaped into a Supervisory role along side me for the past 4 years. He is always upbeat, always aiming to bring the team up to the highest standards of customer service. His attitude is one of continuous self improvement and works diligently to create an environment where all teams he interacts with are actively engaged. Anyone who hires Reginald will find someone who will remain loyal and committed to the tasks handed down to him by management.", and "Reginald is a consummate professional and a delight to work with. He was one of the first people I was introduced to when I joined Molina Healthcare as a Manager of the NOC as he was known as the guy you went to when you needed something done quickly and correctly. I later had the pleasure of indirectly managing Reginald and he was always consistent in his motives and actions regardless of his position or the position of those he interacted with. Reginald is an exceptional people manager and leader, and is well respected by his subordinates and peers. As skilled as Reginald is he is also humble and is quick to identify gaps, but even quicker to address them. His exceptional customer service skills have served him well in the realm of Service Management and I look forward to seeing him grow further in his career. I wholeheartedly recommend Reginald. I know that he would make a great addition to any team that is lucky enough to have him."

Listed skills include Team Building, Leadership, Troubleshooting, Software Documentation, and 18 others.

Current workplace

Reginald Ferguson's current company

Company context helps verify the profile and gives searchers a useful next step.

RAND Corporation
Rand Corporation
IT Service Management Professional
AeroLeads page
4 roles · 16 years

Reginald Ferguson work experience

A career timeline built from the work history available for this profile.

Service Desk Supervisor

Los Angeles, Ca, Us

Aug 2019 - Jun 2022

Service Desk Supervisor

Long Beach, California, Us

• Supervised a team of 10-16 level 1 and 2 service desk technicians • Provided level 1 and level 2 end-user incident escalation support• Worked with the I.T. management team to develop and implement process improvement• Developed customer satisfaction initiatives

Jun 2013 - May 2019

Service Desk Administrator

Century City, Ca, Ca, Us

• Lead team of 12 service desk agents in all aspects of technical remote call center phone support • Provided level II escalation support• Developed Service Desk Standard Operating Procedures• Participated in weekly/monthly I.T. client management team meetings• Presented weekly and monthly account reporting metrics to upper management

2011 - 2013 ~2 yrs
FAQ

Frequently asked questions about Reginald Ferguson

Quick answers generated from the profile data available on this page.

What company does Reginald Ferguson work for?

Reginald Ferguson works for RAND Corporation.

What is Reginald Ferguson's role at RAND Corporation?

Reginald Ferguson is listed as IT Service Management Professional at RAND Corporation.

What is Reginald Ferguson's email address?

AeroLeads has found 1 work email signal at @rand.org for Reginald Ferguson at RAND Corporation.

What is Reginald Ferguson's phone number?

AeroLeads has found 2 phone signal(s) with area code 366, 866 for Reginald Ferguson at RAND Corporation.

Where is Reginald Ferguson based?

Reginald Ferguson is based in Hawthorne, California, United States while working with RAND Corporation.

What companies has Reginald Ferguson worked for?

Reginald Ferguson has worked for Rand Corporation, Ucla Health, Molina Healthcare, and Fox Networks Group.

How can I contact Reginald Ferguson?

You can use AeroLeads to view verified contact signals for Reginald Ferguson at RAND Corporation, including work email, phone, and LinkedIn data when available.

What skills is Reginald Ferguson known for?

Reginald Ferguson is listed with skills including Team Building, Leadership, Troubleshooting, Software Documentation, System Administration, Active Directory, Healthcare, and Sharepoint.

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