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Infrastructure Operation Engineer with over 8 years of experience Infrastructure Administration, Testing and performing root cause analysis. Experience supporting Microsoft Hyper V and VMware (Vcenter ScVMM, XenServer), Storage Solution Systems Windows Server 2003 / 2008 / 2010 / 2012 / 2016, Datacenter, and scripting (PowerShell V7).
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Service Delivery ManagerExxonmobilHouston, Tx, Us -
Software Deployment ManagerExxonmobil Mar 2022 - PresentManage and support Windows virtual machines: insIndustrial IT Server Engineers design, implement, maintain, and optimize our Windows-based virtual Digital Enablement Platform (DEP) environments. Additionally, Engineers will be expected to work in the office and provide support to customers (including on-call rotations 12-hour shifts during the day for a week at a time). The ideal candidate will possess expertise in VMware virtualization, DELL computer hardware, performance monitoring tools like SolarWinds, Active Directory administration, and strong communication skills to collaborate effectively with both customers and cybersecurity partners.uring optimal performance, security, and availability.Utilize VMware for environment virtualization, configuring, and maintaining virtual infrastructure.Provide technical support and troubleshooting for DELL computer hardwarePerform performance monitoring, analysis, and reporting using SolarWinds or similar toolsAdminister and maintain Active Directory services, including user/group management and access controls.Collaborate with customers and cybersecurity partners to address technical issues and implement solutions.Develop and maintain documentation for server configurations, procedures, and “best practices".Server project work, on-call rotation, troubleshooting remote servers -
Information Technology ConsultantAddison Group Sep 2021 - Jan 2022Houston, Texas, United States• Support server, domain, email, or virtualization project delivery; installations, configurations and platform's, etc. and maintains an updated virtualized environment.• Working with senior staff to develop and executes test plans to validate infrastructure and systems performance. Reports on findings and makes recommendations for improvement.• Assisted in development and execution of security software tools to ensure proper security from internal as well as outside sources.• Responding to, resolves, and mitigates security exploits and vulnerabilities in a timely and complete manner, providing reporting to support the remediation of issues and documentation for manual steps as needed. -
System AdministratorEplus Inc. Nov 2018 - Oct 2020450 7Th Ave, New York, Ny 10009Technical/Functional Skills •Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining Client systems and software.•Ensure that proposed and existing systems architectures are aligned with Client goals and objectives.•Provide architectural expertise, direction, and assistance to Systems Analysts, Systems Engineers, other Systems Architects, and software development teams.•Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities.•Conduct research on emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility•Confer with end-users and department heads to define Client requirements for complex systems and infrastructure development.•Model Client and systems processes based on findings through use case scenarios, workflow diagrams, and data models.•Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.•Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary.Server Builds: Build and deploy virtual and physical servers with Windows Server 2012 / 2016. Perform application installation, IP address requests, DNS entries, active directory entries, troubleshooting installation issues, server build documentation creation / updating, coordination with customers and field representatives, data center racking, shipping of physical servers, installation of virtual server images from templates.Monthly Server Maintenance / Systems Maintenance: Update Development, Test and Production systems. This includes using Software Center, WSUS, Batch Patch and Options Panel installations, -
Hosting Infrastructure EngineerExxonmobil Jul 2017 - May 2018Cypress, TexasInfrastructure Engineer (Contract) Responsible for planning, directing, and coordinating the design, installation, and connectivity of computer resource systems, backup, provision host and virtual, resource monitoring, performance tuning, incident management and application support ensuring the stable operation of the organization's IT assets. Managed traditional enterprise platforms for application runtimes, integration middleware and relational databases Installed Hotfixes and patches on Windows Servers to eliminate vulnerabilities Failover Windows Cluster resources from Active to Passive nodes in cluster environment for schedule maintenance and emergency changes Performs systems analysis, requirements analysis and design verification, integration, testing and validation. Performs application and systems root-cause analysis. Manage and support Commvault Backups V11 VMware Version 6 and Hyper V systems, review day to day backups logs and action plans to determined root cause analysis. Utilize SCCM 2012 and Windows Update Manager schedule OS patches and upgrades on a regular basis, and upgrade administrative tools (Windows PowerShell) and Ansible Tower Deploy and manage Windows Servers 2010, 2012 r2 and 2016 Enterprise Sever Installation and deployment Dell Servers and HP Servers, working across datacenter platforms with network security, Project Manages and EMIT Deployed SQL Server 2010 and 2012 Enterprise Server backend Application Managed user accounts using AD to create new domain accounts, password lockouts and control access to network shares Migrated VM across host with HA cluster to perform maintenance task ESXI host Worked on VMware VCenter Management Server to provided and manage virtual IT infrastructure Migration P2P, P2V and applications migration, perform large scale P2V, V2V migration using VMware converter tools -
Adjunct Professor Part TimeLone Star College Sep 2013 - May 2017United StatesExperienced Adjunct Professor practiced at teaching classes aimed at students concentrating in Microsoft Operating System and Troubleshooting. Personable creative professional with expertise in helping beginning students develop creative talent and persevere through educational and professional challenges Develop academic course material MCSA Windows Desktop 2007 Certification 600\601 and Project 2016 create a learning environment for online and class room students seeking higher education and career development. Measure student’s progression set by the NHCC board of region • Utilize variety of technologies and instructional methodologies to keep courses fresh and engaging.• Work with individual students to improve understanding and course grades.• Help students develop talent through range of exercises readings and discussions. Skills• Classroom Management• Lesson Plan development • Testing and evaluation • Online instruction experience • Multi-media instruction • Detail-oriented • Publishing familiarity • Learning strategies -
Information Technology AssociateJpmorgan Chase & Co. Feb 2014 - Aug 2016Houston, Texas AreaThe Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Document results of the investigation that impact business process and operation. maintain, manage, monitor and troubleshoot the host and including working with delivery groups, machine catalogs, snap shots and virtual templates. The role includes VDI tools, profile rebuilds, and Active Directory manage resources. -
Server AdministratorMphasis May 2011 - Jan 2014Houston, Texas AreaManaged server operation, system configuration, troubleshooting and problem solving. setup and install hardware, accessories and respective OS platforms. Assisted in building lab infrastructure, configuring servers and various network elements, storage area network deployment, DAS (direct-attached storage) and HBS's. maintained systems documentation for new and existing deployed servers and support applications. Maintain system performance by pro-active monitoring and trending the utilization of system resources. Maintain system reliability and availability by managing system updated and patches• Assist in the installation of new software releases, system upgrades, evaluate and install patches and resolve software related problems. • Perform once a month weekend maintenance. • Perform system backups and recovery. • Maintain data files and monitor system configuration to ensure data integrity. • Monitor and tune the system to achieve optimum performance levels. • Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. • Develop and maintain server and network documentation • Perform system administration duties in a Windows Active Directory environment. • Participate in disaster recovery planning, testing and response. • Perform routine preventative maintenance on all hardware on a routine and scheduled basis. • Perform network troubleshooting to isolate and diagnose common network problems. • Support, maintain, and administer third party applications. -
Software/Hardware DeveloperMphasis May 2011 - Nov 2012Houston, Texas Area• Project management duties included time management, resource management, and communication with the team. • Tested storage controllers, storage blades, and SATA / SAS / SSD hard drives to check for functionality and potential errors. • Created a server plan to increase the testing efficiency up to 25%, found and documented errors that saved the company a sum greater than 500,000 dollars. • Technologies used: Red Hat Enterprise Linux 4 / 5 / 6, SUSE Linux Enterprise Server 9 / 10 / 11, Windows Server 2003/2008 -
Windows AdministratorErgos Technology Partners, Inc. Nov 2007 - Apr 2010Houston, Texas AreaProvided effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. participated in technical research and development to enable continuing innovation within the infrastructure. Performed routine data center maintenance such as monitoring server logs files and Insight Manager Management console. Installed new/rebuild existing servers and configured hardware, peripherals, services, settings, directories, and storage, etc.in accordance with standards and project /operational requirements. Handled Role base, administration and support of Citrix and Microsoft Window Server Environment daily including backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media. Verified creation of recovery tapes or disks and the recycling of media -
Windows Server AdministratorAmerican Home Residential Nov 2002 - Sep 2006Houston, Texas AreaSetup, configured and installed racks, servers, workstation, attached storage and supported platforms. Managed Active Directory accounts, access controls, sites and services, daily• Provision, install, test, support, and maintain hardware and software for server systems. Experience managing HP C class enclosures a plus • Monitor server hardware environment. Utilize redundant systems and monitoring tools to minimize downtime and impact to users • Monitor server software and services. Minimize downtime by identifying and resolving problems before they impact the user community • Configure and monitor backup systems to ensure data protection. Experience with Veritas Netbackup • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.• Maintain operational, configuration, or other procedures.• Perform / recommend ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as requiredHP Corporation, Cypress Texas Sept 2001 – May 2003Datacenter Server Administrator / Contractor Proficient in installation and integration of Windows server on all the DL 360/ 380 / 580 and ML series of HP systems This includes planning and executing software and hardware installations and upgrades as well as retirement of legacy functions. • Working with multiple high end servers • Decommissioning servers to be reestablished to a new client • Updating work logs to ensure accuracy, so critical servers are not mistakenly decommissioned • Working with team providing knowledge/help to one another • Notifying owners of servers that their servers will be decommissioned soon • High workloads, Decommissioning over 400 servers a weekly • Physical removal of servers at Datacenter -
Datacenter Server Administrator / ContractorHp Oct 2001 - Sep 2002Houston, Texas AreaProficient in installation and integration of Windows server on all the DL 360/ 380 / 580 and ML series of HP systems This includes planning and executing software and hardware installations and upgrades as well as retirement of legacy functions. • Working with multiple high end servers • Decommissioning servers to be reestablished to a new client • Updating work logs to ensure accuracy, so critical servers are not mistakenly decommissioned • Working with team providing knowledge/help to one another • Notifying owners of servers that their servers will be decommissioned soon • High workloads, Decommissioning over 400 servers a weekly • Physical removal of servers at Datacenter -
Enterprise Server Case ManagerHp Oct 1997 - Sep 2002Houston, Texas AreaConducted incident investigation, root cause analysis, and resolution to improving process and procedures in production. Managed incident support for enterprise hardware and software production using variety of tools and troubleshooting techniques. Built model replica of customer's data center topology, server, and network, attached storage devices and support operating system to determine root causes, find solutions to customer problems and identify potential system optimizations.
Reginald G. Education Details
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Information Technology -
Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Reginald G.
What company does Reginald G. work for?
Reginald G. works for Exxonmobil
What is Reginald G.'s role at the current company?
Reginald G.'s current role is Service Delivery Manager.
What is Reginald G.'s email address?
Reginald G.'s email address is re****@****oup.com
What is Reginald G.'s direct phone number?
Reginald G.'s direct phone number is 1-281-359*****
What schools did Reginald G. attend?
Reginald G. attended University Of Houston-Downtown, Lone Star College.
Who are Reginald G.'s colleagues?
Reginald G.'s colleagues are Peter R. Lavoy, Robert Elmore, Ganesan Subramanian, Chai Hock Lau, Bobadilla Raul, Alan Lane, Mohamed Azlin Mohd Nasir.
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Reginald Walton
Information Technology Desktop Support @ Emory University | Master In Medical Cannabis, Office 365 AdminHampton, Ga -
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