- Manual and automated testing of mobile apps, cloud services, firmware, web, and hardware products- Build testing tools for the company’s embedded products, as needed, using IOT-prototyping hardware and software- Notify managers, team leads, and executives of critical defects as they are discovered

- Devise a testing strategy for Web, iOS, and Android applications- Build a functional UI automation framework and lead the test automation effort- Testing of AWS cloud-based API and other services that the applications consume- Work closely with the development team to build out and deploy features

CNN Red Mobile App - Built an Appium-based cross-platform behavioral mobile automation framework written in Kotlin- Generated nightly automation reports and shared the execution results with QA and other business stakeholders- Introduced developers and other technical team members to the framework in an effort to provide results early in the development process

- Extended existing automation framework to test mobile-specific products- Managed and maintained automation test infrastructure for native apps and the API’s that they consumed - Integrated automated tests into the deployment pipeline - Worked with DevOps to build the mobile apps and integrate into the deployment pipeline- Acted as a domain expert for a team new to mobile development- Designed and maintained test plan, test cases and scenarios for mobile apps- Continuously improved and adjusted automated test coverage as features are implemented- Standardized the testing strategy for mobile apps - Researched, identified and recommended new test and development tools to leadership - Worked with a geographically-dispersed team - Worked with design team members to solidify design requirements for features to be implemented in the apps - Worked with Product to release the applications to their respective app stores - Debugged issues found by automation with development team members- Worked with development team members to ensure that the appropriate mock data is returned by API's

- Participation in a cross-functional agile scrum team to test and release Mobile Web, Desktop Web, iOS and Android applications. Experience with Automated and Manual testing. - Led the testing effort for the native mobile applications and the RESTful services that they consume- Managed native mobile quality metrics, including test coverage, defects and app crash rates- Worked closely with the development team to assist with reproducing difficult issues- Final QA Sign-off on application release candidates before deployment to their respective stores- End-to-end automated and manual testing of REST API, web services, mobile and responsive websites

- Automated and manual testing of the ZoozTunes iOS application

- Coordinated scheduling, management and leadership of work staff. Managed critical tasks that directly contributed to locations profitability and sustainability. Generated solutions to financial and operational problems at the location as the business environment and competitive set changed.- Worked as a Liaison between clients, vendors and company personnel. Created accurate sales proposals and other technical documents needed for the client’s event. Project Management of show set-up, company resources, logistics and technical labor.- Sales Coordinator for the location. Developed strategies to maximize profitability. Built relationships with customers to secure business outside of location. Delegated sales leads to team members. Completed required month forecasting and financial performance for location.- Participated in Regional Information Technology Task Force. Acted as a Liaison for the Region on internal initiatives and created Region-wide I.T. Newsletter. Liaison participation focused on short term and long term mission-critical IT projects including beta testing of mobile development products, area assistance with equipment installations and Active Directory Joins.Achievements:- 2008 National Team Customer Service Award - Runner-Up - Southern Atlantic Region- 2009 National Team Customer Service Award - 1st Place - Southern Atlantic Region - January 2009 Southern Atlantic Region Team Member of the Month- July 2011 Southern Atlantic Region Team Member of the Month- Created documentation to manage audio visual team member training and orientation- Recognized in audio visual corporate newsletter multiple times for exemplary performance- Acknowledged by the CEO and COO for exemplary performance

- Responsible for tracking and mixing radio quality audio recordings for the studio and its clients.