- Responsible for all related compliance activities including auditing, certifications, registrations & testing coordination, disposition and remediation- Managed compliance for 30+ brands with over 5k products in our portfolio that spans multiple product categories including but not limited to apparel, automotive, baby, children’s, cosmetics, food, home, pet supplements- Focused on e-commerce with expansion into traditional brick & mortar locations: Lowe’s, Target, Walmart as well as global geographic expansion - Responsible for coordinating with brand managers, category managers, planners, regulators, replenishment, sourcing, suppliers and 3rd party service providers to ensure compliance with applicable Canadian, European, US regulatory & safety requirements- Built, managed and negotiated contracts with 3rd party service providers to obtain best in class cost, service and value added services

- Entrusted to manage a portfolio of accounts within the retail solutions team- Worked with global colleagues to provide strategic direction and alignment with assigned accounts - Provided proposals to help meet sustainability: GHG reporting, warehouse/facility air quality - Vetted over 400 suppliers through the pandemic for various PPE products - Built strategic, solid, and sustainable relationships with all stakeholders- Coordinated internally with subject matter experts, business unit heads and other colleagues to provide exceptional support to the clients - Reviewed, negotiated and renewed global contracts with assigned clients - Demonstrated the ability to work across multiple global time zones and be considerate of different cultures

- Managed a portfolio of top global clients: McDonald's and Walmart along with several other top US companies such as Ace Hardware, 800Flowers and Office Depot Max - Responsible for development of account base and generating new clients via cold calls, networking, trade shows and other events for multiple business units across the TIC industry - Worked with traditional brands/retailers with brick and mortar locations as well as e-commerce brands across multiple industries including entertainment, floral, food & beverage, footwear, garment, jewelry and toy & juvenile products - Reported monthly sales activity, quality metrics and strategic knowledge information to senior leadership - Engaged with various stakeholders including senior executives, legal, marketing and operations to provide responses to request for new proposals, execute new contracts and renew existing contracts- Managed a portfolio of brand and retail clients, cultivating relationships, negotiating contracts, forecasting, budgeting, and all other aspects associated with their respective Ethical Sourcing programs- Communicated global audit program requirements to clients, vendors, factories, schedulers, auditors, and trainers- Provided guidance to clients and suppliers on continuous improvement via engagement in Corrective Action Plans to identify root cause and gaps in the Management Systems to make sustainable changes for success

- Managed full life cycle of quality assurance process including factory quality audits, product & specification development, design review, continuous improvement, and customer complaint resolution - Expertise with international business with multiple trips to China & Vietnam to visit factories, 3rd party service providers, establish relationships with our sourcing team, coordinate training to improve processes and gain perspective of the global team

- Responsible for global program management including business development, pre/post-purchase testing, national brand benchmark testing, audits, and inspections

- Traveled domestically to US based retail headquarters such as Disney, Guess, Jockey, Lands’ End, Mothers Work, Sports Authority, QVC, Perry Ellis, QVC, Sears, Sports Authority, TJX Corporation and Williams Sonoma to manage the day to day client quality assurance activities- Located onsite at several global retailers’ headquarters in California: Disney, Gap, and Williams Sonoma