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Seasoned Manager with over 10 years of experience in the IT and telecom industries and demonstrated leadership in diverse roles, to include strategic planning, systems integration, system design, process improvement and organizational development.
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Senior Data AnalystDhi Group, Inc. Dec 2019 - PresentNew York, New York, Us
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Manager, Business Insights And AnalyticsServicesource Feb 2019 - Dec 2019
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Business Intelligence AnalystServicesource Oct 2017 - Feb 2019
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Senior Business ConsultantHitachi Consulting May 2016 - Sep 2017Santa Clara, California, Us -
Sr Sales AnalystComcast Jun 2010 - May 2016Philadelphia, Pa, Us -
Sr It Business AnalystEchostar Satellite Llc Nov 2007 - Jan 2010Englewood, Co, Us -
Sr Business AnalystDish Network Nov 2007 - Jan 2010Englewood, Co, UsLiaison between Dish Network and CSG Systems, Dish’s billing vendor; coordinated requirements and submitted requests for the configuration, maintenance, operation and management of the Cable Control System (CCS) billing system and satellite TV provisioning platform supporting 14 million subscriber accounts* Created/opened seven new CCS agents; prevented potential loss of new subscribers and facilitated the creation of 7 million new accounts* Modified CCS billing system security settings and coordinated password changes for 16,000 internal users; ensured PCI/SOX compliance and avoided monthly $10,000 fines -
It Project ManagerCsg Systems Nov 2006 - Oct 2007Englewood, Colorado, UsCoordinated and managed IT projects, from conception to implementation, in support of DISH Network's 14 million satellite TV, telephony and high-speed internet subscribers* Led diverse work groups to the successful implementation of 16 projects - generated over $3 million in annual revenue* Conducted periodic project assessments to keep projects on track; collaborated with cross-functional teams – maintained 100% on-time project delivery rate -
Telecommunications/Networking SpecialistUs Air Force Jan 1986 - Nov 2006Randolph Afb, Tx, Us2004-2006, Air Mobility Warfare CenterSuperintendent, Resources DirectorateSupervised 32 military, 7 civilians and 12 contractors; managed help desk, multimedia/graphics, fitness center, library, conference center, facility management, IT infrastructure and budget/finance * Led acquisition of vacant building from U.S. Army; authored statement of work/procured $120,000 in design funds before fiscal year closeout – design for $1.3 million renovation & construction project completed three months ahead of schedule* Coordinated building occupancy lease – secured use of 11,000 square foot facility three years before property transfer finalized* Rewrote $1.6 million support agreement; eliminated unnecessary services – saved $150,000 annually2003-2004, 621st Air Mobility Operations SquadronSuperintendent, System AdministrationSupervised 11 system administrators who operated and sustained Microsoft servers and workstations* Automated evaluation tracking process; identified pending reports 60 days out – improved on-time submission rate from 68% to 92%* Revamped unit training plan; eliminated 300 tasks – reduced upgrade training time by 2 months* Established new recovery procedures for video outages – reduced recovery time by 50%2001-2003, 621st Air Mobility Operations SquadronSuperintendent, Deployable C4I Element Alpha Managed 22-person mobile network installation team consisting of satellite communications, network design/infrastructure, ground radio operations & maintenance, system administration, cryptographic support and telephone switching personnel* Planned/designed/installed network for 3000 users during Operation Iraqi Freedom; led 7-man team that installed 22 servers, 500+ workstations, and 10,000 feet of cable in 45 days* Designed/implemented network infrastructure upgrade and computer replacement plan; replaced 40 outdated systems, performed 35 memory upgrades and increased LAN access speed from 10 to 100 megabits per second
Reginald Jackson Skills
Reginald Jackson Education Details
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National American UniversityEmphasis In Management Information Systems -
National American UniversityInformation Technology
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National American UniversityApplied Management
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Community College Of The Air ForceInformation Systems Technology
Frequently Asked Questions about Reginald Jackson
What company does Reginald Jackson work for?
Reginald Jackson works for Dhi Group, Inc.
What is Reginald Jackson's role at the current company?
Reginald Jackson's current role is Senior Data Analyst at DHI Group, Inc..
What is Reginald Jackson's email address?
Reginald Jackson's email address is rj****@****ast.net
What is Reginald Jackson's direct phone number?
Reginald Jackson's direct phone number is (855) 619*****
What schools did Reginald Jackson attend?
Reginald Jackson attended National American University, National American University, National American University, Community College Of The Air Force.
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What skills is Reginald Jackson known for?
Reginald Jackson has skills like Integration, Telecommunications, Process Improvement, Project Management, Vendor Management, Program Management, Business Analysis, Sdlc, Requirements Analysis, Leadership, Visio, Management.
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