HR Functional Responsibilities: • Influence employee-related decisions and identify consequences for both the business and employees. • Find workable solutions that benefit both parties. Business Analysis & Problem Solving: • Understand internal and external environments to make informed decisions. • Utilize analytics to identify trends and prioritize areas for improvement. • Escalate issues as necessary for timely resolution. Prioritizing and Planning: • Collaborate with managers to create talent plans aligned with business strategy. • Conduct talent discussions and forecast talent needs to drive business success. Culture & Effective Communication: • Prioritize employee well-being through attentive listening and transparent information sharing. • Champion employees and provide necessary resources for success. Coach For Performance & Development: • Coach leaders to enhance performance and foster development. • Facilitate learning opportunities for employees and teams. • Support onboarding and immersion of new employees into company culture.

• Strategic HR Planning: Collaborate closely with senior leadership and business unit heads to gain insight into their short-term and long-term objectives. Align HR initiatives with the overarching goals of the organization. Develop and execute HR strategies that bolster the achievement of business objectives while fostering employee engagement.• Employee Relations: Act as a mediator and consultant for matters concerning employees, ensuring consistent and equitable application of company policies and procedures. Investigate and resolve workplace conflicts, conduct disciplinary actions when necessary, and offer guidance on performance improvement plans.• Performance Management: Provide guidance and support to managers in performance evaluations, feedback, and coaching sessions. Contribute to identifying opportunities for employee development and offer direction on career growth and succession planning.• Learning and Development: Collaborate with business leaders to identify skill gaps and training needs within the organization. Work in partnership with the HR Learning and Development team to design and deliver training programs that enhance employee skills and facilitate career advancement.• Employee Engagement: Lead initiatives aimed at fostering a positive workplace culture, bolstering employee morale, and boosting motivation. Develop and execute engagement surveys, analyze the results, and implement action plans to address areas in need of improvement.• HR Policy and Compliance: Stay current with labor laws and regulations, ensuring that the organization's policies and practices remain in compliance with legal requirements. Provide guidance to management on appropriate actions to ensure legal compliance and mitigate employment-related risks.• HR Metrics and Reporting: Employ HR data and analytics to evaluate trends and offer data-driven recommendations for enhancing HR processes and improving overall organizational performance.

Operations Management:• Develop, implement, and refine operational strategies to improve efficiency, productivity, and overall organizational performance.• Monitor and analyze operational KPIs to identify areas for improvement and drive continuous process enhancements.• Collaborate with cross-functional teams to ensure seamless coordination and communication between departments.• Lead initiatives to streamline workflows, reduce costs, and enhance overall operational effectiveness.• Manage inventory levels, supply chain logistics, and vendor relationships to ensure timely and cost-effective procurement.Human Resources Management:• Develop and execute HR strategies aligned with organizational goals, fostering a positive work culture and employee engagement.• Oversee the recruitment and onboarding process, including job postings, candidate selection, interviews, and orientation.• Manage employee relations, addressing concerns, conflicts, and ensuring a harmonious work environment.• Facilitate performance management, including goal setting, regular evaluations, and professional development plans.Employee Development:• Identify training and development needs within the organization and implement programs to enhance employee skills and capabilities.• Collaborate with managers to create individualized career development plans and succession strategies.• Provide coaching and mentoring to employees, fostering a culture of continuous learning and growth.Compliance and Legal Responsibilities:• Stay up to date with labor laws, regulations, and industry best practices, ensuring all HR policies and procedures are compliant.• Maintain accurate employee records, confidentiality, and data security in compliance with relevant laws.

• Talent Sourcing: Utilize various channels such as job boards, social media, professional networks, and referrals to identify potential candidates for open positions. • Screening and Interviewing: Review resumes and applications to shortlist qualified candidates. Conduct initial phone screenings and interviews to assess candidates' skills, experience, and cultural fit. • Applicant Tracking: Manage and update the applicant tracking system (ATS) to ensure accurate and up-to-date candidate information and maintain recruitment records. • Interview Coordination: Schedule and coordinate interviews with candidates, hiring managers, and other stakeholders involved in the hiring process. • Candidate Relationship Management: Provide a positive candidate experience by keeping candidates informed about their status, addressing their questions, and providing feedback after interviews. Recruitment Metrics: Monitor and report on key recruitment metrics, such as time-to-fill, cost-per-hire, and source of hire, to assess the effectiveness of the recruitment process.

• Responsible for the courteous and efficient pickup and delivery of customer packages• Checked shipments for conformance to FedEx features of service• Provided related customer service functions.

Strategic HR Leadership:• Developed and executed human resources strategies aligned with organizational goals and objectives.• Led a team of HR professionals to deliver comprehensive HR services and support.Talent Acquisition:• Successfully recruited and onboarded top-tier talent across various departments.• Implemented innovative sourcing strategies, resulting in a 20% reduction in time-to-fill positions.Employee Relations:• Managed employee relations, addressing conflicts and fostering a positive workplace culture.• Conducted investigations, resolved disputes, and ensured compliance with employment laws.HR Policy and Compliance:• Developed and updated HR policies and procedures to align with changing laws and regulations.• Conducted regular audits to ensure compliance with federal and state employment laws.Compensation and Benefits:• Administered compensation and benefits programs, ensuring competitiveness and compliance.• Conducted market analysis to make data-driven decisions on salary structures and bonus programs.

Human Resources:• Manage the recruitment and hiring process, including posting job openings, conducting interviews, and onboarding new employees. Develop and enforce HR policies, procedures, and employee handbook. Handle employee benefits administration and maintain personnel records. Oversee performance management, employee training, and professional development initiatives. Address employee relations issues and ensure a positive work environment. Financial Management:• Prepare and manage budgets, financial reports, and financial projections. Oversee accounts payable and receivable, ensuring timely and accurate processing. Coordinate with external accountants or financial advisors for tax filings and audits. Implement cost-saving measures and financial efficiency strategies. Legal Compliance:• Ensure the firm's compliance with industry regulations and legal requirements. Stay updated on changes in regulations and implement necessary adjustments. Coordinate with legal counsel to address any legal matters or issues. Strategic Planning:• Collaborate with partners and management to develop and execute firm-wide strategies. Participate in business development activities and support marketing initiatives. Monitor industry trends and competitive landscape to identify growth opportunities. Information Management:• Oversee data management, confidentiality, and security protocols. Ensure proper filing and organization of documents and records.