Reginald Moss Email & Phone Number

Fort Worth, TX.

• Create an environment of trust to provide participants a single point of contact to overcome participants’ perceived barriers throughout participation in the FACT (Fathers and Children Together) Program.
• Coordinate service plans across multiple systems.
• Obtain eligibility documentation and secure voluntary informed consent and confidentiality agreements.
• Customize and schedule written plans of services with the participant taking into consideration strengths, weaknesses, schedule and input.
• Manage participants detailed files and database information with case notes, supporting documentation, monthly assessments and all end of services documentation.
• Accompany or assist participants to services as appropriate and necessary.

Developed and maintained working relationships with local businesses and placement agencies to promote Project WISH employment program for homeless clients including benefits to employers, clients and the community.Obtained detailed job requirements and information from employers, to facilitate quality referrals to employers.Facilitated job readiness.

Assisted Program Manager in start up of Directions Home Housing Program for at risk homeless persons including procedures, job descriptions and case assignments.Trained and supervised staff in policies, procedures and ongoing services. Managed case load including outreach, intake, placement and ongoing services.Successful in placing clients in permanent.

Worked collaboratively with Workforce Board in Youth Paid Work Experience program and adults in Food Stamp Training and Employment program.Developed and managed sites with local employers and agencies to provide opportunities for work experience, employment and vocational training.Facilitated meetings and orientations for partner agency staff, and employer.

Case Management of clients in TANF Choices program including intake, assessments, work experience training, jobs search assistance Instrumental in clients entering into employment and to self-sufficiency.Facilitated trainings and orientations for new staff and clients on program objectives, procedures, requirements and benefits.Interacted with local.

Greeted customers in a friendly and professional manner.Determined clients' needs, provided information and directed flow of traffic throughout Workforce center.Managed high volume of client inquiries utilizing multi-line phone system.Competently entered data into State JSMS, TWIST and Work In Texas software programs.Other duties as assigned.

Introductory Business Course

B.O.M.A, International