Reginald Moss Email & Phone Number

Fort Worth, Tx.

•Create an environment of trust to provide participants a single point of contact to overcome participants’ perceived barriers throughout participation in the FACT (Fathers and Children Together) Program.•Coordinate service plans across multiple systems.•Obtain eligibility documentation and secure voluntary informed consent and confidentiality agreements.•Customize and schedule written plans of services with the participant taking into consideration strengths, weaknesses, schedule and input.•Manage participants detailed files and database information with case notes, supporting documentation, monthly assessments and all end of services documentation.•Accompany or assist participants to services as appropriate and necessary. •Provide ongoing encouragement , support and assistance to participant through service plan •Participate in regular Mentor Navigator team staffing to facilitate effective cross system navigation to identify and resolve services gaps.

Developed and maintained working relationships with local businesses and placement agencies to promote Project WISH employment program for homeless clients including benefits to employers, clients and the community.Obtained detailed job requirements and information from employers, to facilitate quality referrals to employers.Facilitated job readiness workshops which included skills assessments work ethics, interview skills and life skills.Successfully matched qualified clients with employers resulting in clients obtaining permanent employment and followed with clients and employers.Submitted monthly reports to program manager and Workforce Board.

Assisted Program Manager in start up of Directions Home Housing Program for at risk homeless persons including procedures, job descriptions and case assignments.Trained and supervised staff in policies, procedures and ongoing services. Managed case load including outreach, intake, placement and ongoing services.Successful in placing clients in permanent housing.Assisted clients in attaining self-sufficiency through employment, obtaining other financial benefits, budgeting, life skills and accessing other resources.Conducted regular home visits with clients and Housing Managers.Developed Field Packet for staff to facilitate tele-commuting.Attended ongoing trainings and workshops.Reviewed and submitted monthly reports to Program Manager.

Worked collaboratively with Workforce Board in Youth Paid Work Experience program and adults in Food Stamp Training and Employment program.Developed and managed sites with local employers and agencies to provide opportunities for work experience, employment and vocational training.Facilitated meetings and orientations for partner agency staff, and employer contact persons regarding program objectives and procedures.Facilitated Job readiness workshops and coached youth and adults in job search and work ethics.Successful in assisting youth and adults to obtain employment.Regularly monitored Federal and State guidelines on labor standards. Tracked and documented case activity/client eligibility in state TWIST system.

Case Management of clients in TANF Choices program including intake, assessments, work experience training, jobs search assistance Instrumental in clients entering into employment and to self-sufficiency.Facilitated trainings and orientations for new staff and clients on program objectives, procedures, requirements and benefits.Interacted with local businesses and agencies to monitor client participation and sponsor satisfaction. Liaison for partner agencies UCP/Easter Seals and Family Pathfinders of Tarrant County.Managed eligibility and programs components and documented client data in state TWIST and Dept. of Health and Human Services systems.

Greeted customers in a friendly and professional manner.Determined clients' needs, provided information and directed flow of traffic throughout Workforce center.Managed high volume of client inquiries utilizing multi-line phone system.Competently entered data into State JSMS, TWIST and Work In Texas software programs.Other duties as assigned.

Introductory Business Course

B.O.M.A, International