Reginald Murphy Email & Phone Number

Baton Rouge, Louisiana Area

•Perform installation, configuration, administration, and tuning of software application software.•Coordinate and administer all Software Configuration Management (SCM) activities including defect tracking, configuration identification, change management, status accounting, and verification.•Insure the execution of system backups.•Provide technical support and trouble shooting assistance on software application related issues.•Establish and maintain software configuration management plans, processes, and procedures.•Run software builds to track and control changes and analyze potential build problems.•Recommend useful and needed changes and work with development team to correct errors.•Make determination on restricting changes in order to maintain software integrity.•Is involved in the coordination and deployment of new applications/releases and post-rollout activities.•Execute applications to support testing.•Coordinate system deployments.•Support web services management.•Support Control M management.•Provide configuration data and support for server management.•Provide support to the testing team on an as needed basis.•Document system problems and resolutions for future reference.•Maintain configuration management.

Baton Rouge, Louisiana Area

 Provide batch processing and tape backups Run all programs for production/development systems Responsible for monitoring, controlling , and operating complex computer systems Making sure jobs/tasks are completed daily for corporate and store operations Documents activity and reports potential problems according to procedures Runs jobs/commands from a menu, job scheduler, and command line A/S 400 operations and commands Prepares jobs for execution on various computer systems and executes required sequence of programs in accordance with established procedure Creating/Resolving service tickets for internal/external users Monitoring CFS Data Center Organizes and maintains tape library, including off- site storage Monitor the server environment via system consoles and other monitoring tools

Bachelors, Computer Science

Activities and Societies: Association of Computing Machinery, Association of Information Technology Professionals

Associate Of Science (As), Network And System Administration/Administrator