Reginald Pittman Email & Phone Number

Alpharetta, Ga

• Assisted in MFA Integration• Symantec Endpoint Protection Management Server Administrator • Help with integration of new company purchases to Emerald Expo standards • Managing Asset Manager • Mitel Phone System Admin• Managing/Supporting and Upgrading Local IDF Closet - Netapp, Local File Share, Cisco Switches, Cisco WAP. • Managing Commvault Backup System • Office 365 Admin, Server 2012/2016 Admin • Supporting Alpharetta Branch and Remote Offices • Work… Show more • Assisted in MFA Integration• Symantec Endpoint Protection Management Server Administrator • Help with integration of new company purchases to Emerald Expo standards • Managing Asset Manager • Mitel Phone System Admin• Managing/Supporting and Upgrading Local IDF Closet - Netapp, Local File Share, Cisco Switches, Cisco WAP. • Managing Commvault Backup System • Office 365 Admin, Server 2012/2016 Admin • Supporting Alpharetta Branch and Remote Offices • Work with Ticketing system - Assure Service Desk• Project Lead for Teams migration • Security Benchmark testing• Assisted in MFA Integration• Symantec Endpoint Protection Management Server Administrator • Help with integration of new company purchases to Emerald Expo standards • Managing Asset Manager • Mitel Phone System Admin• Managing/Supporting and Upgrading Local IDF Closet - Netapp, Local File Share, Cisco Switches, Cisco WAP. • Managing Commvault Backup System • Office 365 Admin, Server 2012/2016 Admin • Supporting Alpharetta Branch and Remote Offices • Work with Ticketing system - Assure Service Desk• Project Lead for Teams migration• Mimecast Administrator• Carbon Black Show less

Alpharetta, Ga

• Assisted in Domain & Email & File Server Migration • Project Lead for Microsoft Windows 10 Migration• Assisted in Network Upgrade Project • Imaging new computers and upgrading hardware parts • Managing IDF Closet • Perform Diagnostics on Network • Performing Projects for Several Other Office Upgrades • Supporting 100+ employee local & remote (Cleveland & New York) • Supporting Mac & Windows Users • Supporting Desk Phone: Shoretel Services • Setting and… Show more • Assisted in Domain & Email & File Server Migration • Project Lead for Microsoft Windows 10 Migration• Assisted in Network Upgrade Project • Imaging new computers and upgrading hardware parts • Managing IDF Closet • Perform Diagnostics on Network • Performing Projects for Several Other Office Upgrades • Supporting 100+ employee local & remote (Cleveland & New York) • Supporting Mac & Windows Users • Supporting Desk Phone: Shoretel Services • Setting and Configuring Cisco7900 series & Cisco 6000 Conference Phones & Shoretel Phones Show less

Provide stand-alone, full service technical support for 30 local users as well as 12 remote users throughout the state. Advise C-suite of technical requirements for the optimal performance of the agencyForecast life expectancy for technical equipment; craft and update rolling replacement schedule based on annual technology budget; Install and customize server hardware; Technical recommendationsRequest for Service documents with Georgia Technology AuthoritySupported… Show more Provide stand-alone, full service technical support for 30 local users as well as 12 remote users throughout the state. Advise C-suite of technical requirements for the optimal performance of the agencyForecast life expectancy for technical equipment; craft and update rolling replacement schedule based on annual technology budget; Install and customize server hardware; Technical recommendationsRequest for Service documents with Georgia Technology AuthoritySupported Systems:Blackberry Enterprise Server; MS Exchange Service; Window 2003; Active Directory; Remote Desktop; Show less

Governor’s Office of Highway Safety, Atlanta, Georgia  Provide stand-alone, full service technical support for 30 local users as well as 12 remote users throughout the state.  Advise C-suite of technical requirements for the optimal performance of the agency Forecast life expectancy for technical equipment; craft and update rolling replacement schedule based on annual technology budget;  Install and customize… Show more Governor’s Office of Highway Safety, Atlanta, Georgia  Provide stand-alone, full service technical support for 30 local users as well as 12 remote users throughout the state.  Advise C-suite of technical requirements for the optimal performance of the agency Forecast life expectancy for technical equipment; craft and update rolling replacement schedule based on annual technology budget;  Install and customize server hardware;  Technical recommendations Request for Service documents with Georgia Technology AuthoritySupported Systems:Blackberry Enterprise Server; MS Exchange Service; Window 2003; Active Directory; Remote Desktop; Show less

Maintained GoldMine database for VNU Expositions and ACT Databases for B2B Publication groups..Created and maintained Dell desktop PC and HP/Compaq laptops.Support 40+ Mac users;systems Supported:AppleTalk, ExtremeZ-IP; Network support responsibilities included providing support for 100+ local users, 20+ remote sites. Provide Server support for Windows 2000 and 2003 servers. Help Maintain GoldMine Database for VNU Expositions and ACT Database for Business 2… Show more Maintained GoldMine database for VNU Expositions and ACT Databases for B2B Publication groups..Created and maintained Dell desktop PC and HP/Compaq laptops.Support 40+ Mac users;systems Supported:AppleTalk, ExtremeZ-IP; Network support responsibilities included providing support for 100+ local users, 20+ remote sites. Provide Server support for Windows 2000 and 2003 servers. Help Maintain GoldMine Database for VNU Expositions and ACT Database for Business 2 Business Publications groups. Created and maintain Imaging for Dell desktop PC and HP/Compaq Laptops. Provide support to 40+ Mac users. Setup Servers for Mac access using AppleTalk and ExtremeZ-IP. Created and Maintained Backups using back-up Exec. Other duties included Software, Hardware and Network Support, add users/workstations to network using Active Directory, setup Client/Server Workstations, consult users on hardware/software needs, provide Remote service to clients via Timbuktu, SMS and Remote Desktop, assist and maintain Intranet/Internet website: (http://support.enterprisenet.org/), provided technical documentation.Request for Service via e-mail, intranet/internet, phone and hands on requests. Show less

Alpharetta, Ga

Nielsen, Alpharetta, Georgia Maintained GoldMine database for VNU Expositions and ACT Databases for B2B Publication groups.. Created and maintained Dell desktop PC and HP/Compaq laptops. Support 40+ Mac users;systems Supported:AppleTalk, ExtremeZ-IP; Network support responsibilities included providing support for 100+ local users, 20+ remote sites. Provide Server support for Windows 2000 and 2003 servers. Help Maintain GoldMine Database for VNU Expositions… Show more Nielsen, Alpharetta, Georgia Maintained GoldMine database for VNU Expositions and ACT Databases for B2B Publication groups.. Created and maintained Dell desktop PC and HP/Compaq laptops. Support 40+ Mac users;systems Supported:AppleTalk, ExtremeZ-IP; Network support responsibilities included providing support for 100+ local users, 20+ remote sites. Provide Server support for Windows 2000 and 2003 servers. Help Maintain GoldMine Database for VNU Expositions and ACT Database for Business 2 Business Publications groups. Created and maintain Imaging for Dell desktop PC and HP/Compaq Laptops. Provide support to 40+ Mac users. Setup Servers for Mac access using AppleTalk and ExtremeZ-IP. Created and Maintained Backups using back-up Exec. Other duties included Software, Hardware and Network Support, add users/workstations to network using Active Directory, setup Client/Server Workstations, consult users on hardware/software needs, provide Remote service to clients via Timbuktu, SMS and Remote Desktop, assist and maintain Intranet/Internet website: (http://support.enterprisenet.org/), provided technical documentation.Request for Service via e-mail, intranet/internet, phone and hands on requests. Show less

Technical/Network support responsibilities for the GSU Biology Department. Providing support for 125+ users, 200 Networked , 100 standalone PCs, 40 Macs, 1 Macintosh Server, 3 Novell Servers, and 7 NT Servers. Help Maintain Database of inventory for technical support staff.Duties included Software, Hardware and Network Support, setup Client/Server Workstations in Hybrid Network, consult faculty, staff and students on hardware/software needs, assist and maintain Intranet/Internet website:… Show more Technical/Network support responsibilities for the GSU Biology Department. Providing support for 125+ users, 200 Networked , 100 standalone PCs, 40 Macs, 1 Macintosh Server, 3 Novell Servers, and 7 NT Servers. Help Maintain Database of inventory for technical support staff.Duties included Software, Hardware and Network Support, setup Client/Server Workstations in Hybrid Network, consult faculty, staff and students on hardware/software needs, assist and maintain Intranet/Internet website: (http//biology.gsu.edu). Provided technical documentation and request for Service via e-mail, intranet/internet, phone and hands on requests (80%) Show less

B.B.A, Computer Information Systems

Master'S Degree, Computer And Information Systems Security/Information Assurance

Masters Of Science, Information Security Management

Associate Of Science, Management/Computer Information Systems

Bachelor Of Business Administration, Computer Information Systems