Reginald Rayford Email & Phone Number

Phoenix, Arizona Area

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Analyze equipment performance records to determine the need for repair or replacement. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Phoenix Metropolitan Area, Arizona, United States

• Experience with Dell EMC storage solutions such as Data Domain, Avamar, Isilon and Dell’s line of Power Servers. Adept knowledge of Cisco SAN Fabrics, Brocade SAN Fabrics, EMC SAN/NAS storage technologies, NFS and FC storage protocols. Understand ESD, proficient with power and voltage metrics, provide redundancy in line with customer requirements, and Dell’s best practices.• Perform Engineer practices, review and or upgrade hardware rack elevation schematics, upgrade, harden, answer questions in the field, manage customer SAN/NAS environments. Experience with provisioning and allocating storage to server assets (VM, Windows, and UNIX based), including assignment of iDrac, management, Esxi, RAID levels, LUN, and volume configurations.• Assume ownership for everything from promptness, installation, configuration and integration, perform diagnostics, troubleshooting, configuration, repair work, hardware decommissions, refreshes, memory upgrades, procedural adherence, labeling, escalation and updating stakeholders. Customers see me as a trusted liaison who can understand their precise needs on a host of admin and technical matters.• Expendable dedication, travel ready, results orientation plays integral role to making sure the service to customers is seamless, responsive and focused. Provide an exemplary presentation as it relates to Dell’s best practices. Apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of customer IT operations by delivering outstanding on-site support, reporting and coordinating service.

Phoenix, Arizona, United States

• Prioritizing promptly to identify the right solutions to solve ambiguous, open-ended problems that required me to collaborate or route among several different business and team objectives. Networking, cloud security knowledge, cyber security frameworks concepts, FED compliance, adhere to legal requirements and follow generally accepted accounting principles.• Third line of defense at Charles Schwab for the firm’s information technology, security, and resilience practices to manage risks to confidentiality, integrity, availability, and value delivery within the cyber department. Exhibit a high standard of technical and interpersonal judgment, innovation, and execution. Demonstrate a high level of depth in network or cloud security platforms that bring unique business value.• Lead multi-phase, multi-team security efforts to reduce risks on broad product capabilities, security domains, or a broad and complex technical system or environment. Define and implement security solutions or efficient operational processes that level up my team. Efficiently manage cyber security risk and enable the business by implementing, maintaining, and optimizing network & cloud security controls with a customer focus. Urgently detect and respond to technical security issues. Follow up with a root cause analysis (RCA) and implement improvements to prevent reoccurrence, validate clients and lock accounts• Establish alliance through strong relationship building with our stakeholders by building trust through product knowledge as a subject matter expert, network management and information security financial management best practices, to influence call to action, as needed, to drive sustainable change. Influence security technology decisions, direction, and scope while balancing tradeoffs to deliver value quickly. Drive peers towards organizational cyber security goals.

Chandler, Arizona, United States

• Develop and implement a risk-based IT audit strategy in compliance with IT audit standards to ensure that key areas are addressed. Identify excess access and potential combination for 240 applications used throughout the commercial banking infrastructure, financial systems and information systems where applicable.• Plan specific audits to determine whether information systems are protected, controlled, and provide value to the organization. Follow established guidelines and conduct Wholesale Access Remediation of Wells Fargo partners through the RBAC audit process.• Document and resolve basic problems regarding internal applications and escalate issues to senior staff and management when solution is undocumented. Follow federal and state guidelines.

Security+, Information Technology

Acronis, Computer/Information Technology Administration And Management

A+, Information Technology

Network+, Information Technology

Master'S Degree, Business, Management, Marketing, And Related Support Services

Bsb, Computer And Information Sciences, General, 3.5

Activities and Societies: The Society for Collegiate Leadership & Achievement, Washington, DC,2016The BSB foundation is designed to bridge.

Sun Certified Systems Administrator (Scsa), Management Information Systems, General, Certified