Reginald Redding Email & Phone Number

Louisville, Kentucky Area

Captain on 757/767 Aircraft

Virginia

Captain/Government Contract Manager: BA4100  Lead PIC for Part 135 passenger operations throughout the US and Canada Conduct initial and recurrent aircraft ground training for Captain’s and First Officer’s Responsible for the efficient transport of passengers and cargo while complying with company policies and procedures in a safe and professional manner Perform all administrative tasks related to the contract (aircraft scheduling, monthly billing, customer interface, contract training, and security assessments)

 Daily management of all Government Contracts and pilot for Western Africa Government charter aircraft contract supporting Intelligence, Surveillance, and Reconnaissance (ISR) Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization Define and initiate projects and assign Staff members to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent Present periodic Dashboard reports on the current program, future opportunities and client issues. Part 135 Charter Pilot on BE400, CE500, CE525, SA227, and PC12 Aircraft  Produce plans and Standard Operating Procedures (SOP’s), coordinate scheduling, operations, and travel  Track and report charter aircraft activity and usage  Develop and manage pilot flight schedule and crew rotation schedules

 Program Management of the Centers for Disease Control and Prevention (CDC)/ Division of Strategic National Stockpile (DSNS) charter aircraft aviation requirements and operations  Managed client engagement services and solution implementations  Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services Maintained the customer’s existing revenue spend and strategically decreased contract expenses while increasing services Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation  Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project Track and report all charter aircraft activity and usage through United States General Services Administration (GSA)  Perform mission analysis and perform the duties of Operations Lead during response to emergencies and exercises  Assist in the coordination of all Current Operations Team activities

 Coordinated and managed operational aspects of all FAR Part 121 and 135 charter services, including flight crew, ramp and customer service activities to ensure on-time performance  Work with Sales and Business Development to develop and execute direct response programs to increase pipeline generation Customize and develop new sales presentation material which reflects consistent messaging and optimize and expand Google keyword list  Verified completed trip paperwork to ensure accurate routing of reporting and billing information to the correct departments Oversaw United States Customs and compliance issues regarding international travel operations  Communicated with passengers and flight attendants to relay flight information Assigns and coordinates the workflow for multiple projects within the established budget and guidelines.  Performs quality assurance and ensures standardization and compliance of aeronautical products and services Determines appropriate client interaction by developing and maintaining effective liaison with designated domestic and international aviation industry officials and representatives

 Collaborated with the Product Development department in developing new Fee Based products and their sales to the unbanked credit card membership base Work with Sales and Business Development to develop and execute direct response programs to increase pipeline generation and product sales  Identified and made recommendation for process improvements Oversaw the implementation of organizational policies and procedures  Monitored the performance of personnel to ensure a productive work environment Managed the HR function in the areas of staffing and training Motivated employees to achieve personal goals and to consistently meet expected quotas Built a teamwork environment that encouraged hard work and collaboration.  Ensured workflow efficiencies, customer service excellence, and quality assurance

Master Of Business Administration (Mba), Aviation Management

Activities and Societies: Kappa Alpha Psi Fraternity Daytona Beach Campus

B.S., Business Management