Reginald Sheppard Email & Phone Number

● Maintained a working knowledge of available financing options, titles and extended service policies● Interact with customers, other associates and team members to provide outstanding internal and external customerservice● Used consultative sales process to match customers with vehicles suiting their needs● Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, andexplained costs associated with purchase● Researched new automotive releases to maintain knowledge of new products and trends

● Maintained a working knowledge of available financing options, titles and extended service policies● Interact with customers, other associates and team members to provide outstanding internal and external customerservice● Used consultative sales process to match customers with vehicles suiting their needs● Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, andexplained costs associated with purchase● Researched new automotive releases to maintain knowledge of new products and trends

● Assisted customers in the vehicle purchase process● Ensured each customer had an extraordinary dealership experience ● Perform various administrative and clerical duties● Performed various Business Office tasks, including, but not limited to: completed express pickups, delivered salespaperwork, and completed appraisal purchases ● Performed cosmetic inspections and ensured that all vehicles meetstandards

● Drove trucks to deliver all types of auto and truck glass and accessories to install or remove● Created, maintained, and entered information into databases● Completed forms in accordance with company procedures● Tracked and maintained records for mileage, fuel usage, and delivery information● Delivered items within reasonable time by traveling most direct route● Ensured that the truck was well-maintained and scheduled required repairs

● Worked an average of 8-10 hour work days, in various inclement weather conditions (heat advisories and hard rain/windconditions)● Regularly lifted 20-50 lbs. packages● Entrusted with operating company vehicles and equipment efficiently and in a safe manner● Promoted to trainer in first 3 weeks of work due to proficiency (3-4 plus new hires weekly on route , scheduling and riskmanagement)● Recognition includes: “Platinum” tier employee (constant) and “Driver of the Week”. Highest eMentor (driver/drivingsafety) score among the entire warehouse.● Clean driving record with zero workplace accidents/incidents

●Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers andprices●Took inventory of stock●Received and counted stock items, and recorded data manually or using a computer●Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment●Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods usedor issued●Examined and inspected stock items for wear or defects, reporting any damage to supervisors● Made sure inside of van is free from any leftover packages or trash● Located all packages that are consistent with vin number● Loaded packages in correct van in an organized way using the shelves and a number system

●Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers andprices●Took inventory of stock●Received and counted stock items, and recorded data manually or using a computer●Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment●Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods usedor issued●Examined and inspected stock items for wear or defects, reporting any damage to supervisors● Made sure inside of van is free from any leftover packages or trash● Located all packages that are consistent with vin number● Loaded packages in correct van in an organized way using the shelves and a number system

Port Allen, Louisiana, United States