Reginald Simmons Email & Phone Number

Remote

•Evaluate program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results•Ensure clients web design projects are executed on budget, on time and aligned with the overall marketing strategy of the brand •Assist in developing interactive, user-friendly mobile applications for iOS and Android platforms•Coordinate project scopes of work, design, and content creation •Provide quick resolution for project issues •Establish a customer-centric culture of communication, collaboration, & accountability resulting in record referrals and repeated business

* Engage with existing customers on a regular basis to understand their needs, provide support, and address any issues or concerns they may have.* Utilize your strong customer-centric personality and technology/software sales skills to upsell and cross-sell additional products and services.* Collaborate closely with the sales teams to address customer inquiries, resolve issues, and provide timely solutions.*Introduce new platform features and help get customers to implement them.

Kansas City, Missouri, United States

•Manage the full sales process to close in order to achieve quarterly target•Attend roadshows and customer summits, educating prospective customers on our solutions•Perform in person and online demos, sharing the value of our solutions to prospective customers, tailored to their needs•Work closely with our Customer Success team to ensure new customers have a smooth onboarding, supporting the development of long-term, successful customer relationships •Be the voice of the customer to our cross-functional partners, including our world class product team•Maintain data integrity through Salesforce and report on all sales activities

Kansas City, Missouri, United States

I am a product advocate who is passionate about putting safety and quality in the hands of every worker. I live and breathe customer solutions, and never give up until the problem is solved. I am a trusted advisor who partners with key stakeholders to understand their business, configure their environment, and deliver ROI through the entire customer lifecycle.

Kansas City, Missouri Area

•Provide insightful advice and friendly, hands-on technical support to Apple customers in need. I quickly diagnose product issues on the spot, explaining situations with patience and empathy. •Offer solutions to quickly get users up and running again. Even if I'm juggling more than one customer, i stay conscious of their time demands as well as your own. •Fulfill Apple's service commitment with style, speed, and skill while earning the trust of customers as I offer guidance, knowledge, and even tips and training. •Maintain composure and customer focus while troubleshooting and solving issues.