Reginald Sinclair Email & Phone Number

Reginald SinclairEnhance Due Diligence Analyst II - Citi BankCharlotte, NCrsinclair04@gmail.com - 704.930.3452WORK EXPERIENCEEnhance Due Diligence Analyst II Citi Bank - Fort Mill, SC - 2012 to PresentImplement Customer Due Diligence (CDD) procedures for all customers particularly those who present a higher risk for money laundering and terrorist financing• Detect, monitor and report unusual or suspicious transactions that potentially expose the bank to financial loss, increased expenses or reputational risk• Avoid criminal exposure from persons who use or attempt to use the bank's products and services for prohibited purposes• Verify the customer's identity and assess the risks customers and ongoing due diligence of the customer base• Adhere to safe and sound banking practicesIdentity Theft Investigator IIIWachovia Bank and Trust - Charlotte, NC - 2006 to 2012Used appropriate investigative techniques to analyze information needed and determined liability and impacted of each case, including the mitigation of financial losses and or business interruptions to Wachovia• Handled suspicious activity reports (SAR)• Worked directly with law enforcement to help resolve fraud issues• Answered customers calls and worked cases courteously and calmly and with a sense of urgency• Resolved customer inquires with respect for the customer's viewpoint• Gained an understanding of the escalation process• Motivated to share information, gave and received feedback relative to enhancing overall effectiveness• Developed the ability to handle conflict, threats, and potentially dangerous situationsLoss Analyst III/Team LeadWachovia Bank and Trust - Charlotte, NC - 1997 to 2006 Charlotte, North CarolinaLoss Analyst III/Team Lead• Handled all escalations and made complex business decisions while detected fraudulent activities with various adhoc reports• Reviewed 10 daily fraud warning reports for internal and external fraud• Assisted with writing rules

Listed skills include Risk Management, Microsoft Office, Microsoft Excel, Financial Risk, and 6 others.

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  Enhanced Due Diligence Analyst Ii

  Citi

  Mar 2012 - Present

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  Central Piedmont Community College

  Business Administration And Management, General