Sales/ Confirmation
Communicated with customers daily. Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill. Assisted customers with inquiries and provided all pertinent information. Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels. Handled customer inquiries and complaints. Established rapport with clientele by bringing enthusiasm and energy to the workplace. Interacted with customers extensively to maintain customer satisfaction.