Reginald Vaughn Email & Phone Number

Dallas, TX

• Self-reliant for the customer care and installation of the new U-verse integrated digital TV, high speed internet & voice services.CONTRIBUTIONS & DEVELOPMENT:
• Install, repair, disconnect, modify, upgrading equipment, residential and business entertainment gateways, networking & WIFI equipment; set up, relocate, troubleshoot and audit wiring, internet and VoIP services.
• Average dispatch efficiency of 90%, with a quality score of 92%, while completing an average of 55 calls per month.
• Maintain an up-to-date knowledge of customer’s equipment and services/listing in order to provide information to customers. Market company products and educate customers on features, benefits & functionality.

Desoto, TX

Supported business plan through the achievement of sales and margin goals as well as customer service objectives.*Key leader in the revenue growth of 275% and the on-rent growth of 190%, year-over-year.

Maximized store revenue and profits through efficient management of all retail store activities including selection, training, and ongoing development of coworkers in both operations and merchandising.

Midlothian

Heavy equipment operator responsible for operating machinery to move construction material, earth, and other heavy materials at a steel mill..

Irving, TX

Managed the operations of 48 food/beverage units and 52 spirit units located within Texas Stadium. Handled the sales and management duties, while creating marketing strategies in an effort to increase sales revenue

Irving, TX

Directed the receiving, shipping, warehousing and distribution operations for the concession department.

B.B.A., Marketing / Management

Education record