Automation EngineerDrive Revenue Growth through Efficient Processes and Talent DevelopmentDesign and implement robust systems to enhance productivity and reduce costs. Leverage cutting-edge technologies to deliver innovative solutions that align with business objectives.Technical ProficienciesPlatforms: WindowsLanguages: Java, C++, Visual Basic, SQL, HTMLDatabases: MS SQL Server, Oracle, MySQL, SQL ServerTools: Automation Anywhere A360, Automation Anywhere v11, SoapUI, PostMan, Toad, IBM Operational Decision Management, WinBatch, Microsoft Office Suite (Word, Excel, Visio, Access, Outlook, PowerPoint), SharePoint
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Lead Automation EngineerHumana Feb 2014 - Mar 2024Louisville, Kentucky, United States• Gathered project specifications by collaborating with cross-functional teams.• Delivered innovative solutions to complex challenges, boosting business process efficiency and reducing costs.• Accelerated onboarding for new hires, ensuring rapid proficiency in technology and project engagement.• Developed comprehensive business and technical models for project planning, allowing business and IT to understand processes. -
Application EngineerHumana Dec 2012 - Feb 2014Louisville, Kentucky, United States• Created tools enhancing associate efficiency.• Strengthened business processes by applying Lean methodology. -
Workforce Management AnalystHumana Nov 2010 - Dec 2012Louisville, Kentucky, United States• Streamlined operations by designing call forecasting tool for call center operations.• Worked with internal and external leadership teams, compiling data for short term and long-term planning. -
Customer Care SpecialistHumana Oct 2008 - Nov 2010Louisville, Kentucky, United States• Maximized resources by creating efficient tool for capturing call center notes.• Developed SharePoint website, helping organize information for business.
Reginald Alexander Education Details
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Computer Science
Frequently Asked Questions about Reginald Alexander
What is Reginald Alexander's role at the current company?
Reginald Alexander's current role is Robotic Process Automation | Automation Engineer | Agile Methodology | Coaching and Training | Cross-Functional Collaboration | Continuous Improvement | Leadership | Problem Solving | Change and Issue Management.
What schools did Reginald Alexander attend?
Reginald Alexander attended Western Kentucky University.
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Reginald Alexander
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Reginald Alexander
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