Responsibilities:In my most recent role, I optimize IT finance operations to ensure precise cost allocation to the relevant NVR cost/profit center. Moreover, I oversee the management of IT equipment inventory, including leasing, tracking, and timely return or disposition of end-of-lease end-user equipment. In addition, I efficiently coordinate and expedite new or replacement equipment orders. My responsibilities also include executing imaging and quality assurance protocols for laptops, desktops, and servers. Furthermore, I focus on optimizing technology expenditures, including software licenses and subscriptions, leased assets, and owned assets.Major Contributions:• Captured comprehensive details on status, location, and assignment of servers, network equipment, multi-function printers, PCs, and mobile devices by implementing robust IT equipment inventory management practices.• Guaranteed proper lease payments and internal allocations by maintaining accurate and up-to-date records of leased assets.• Enhanced inventory control and accuracy by validating accuracy of equipment inventory records via regular audits.• Streamlined IT asset management processes by utilizing Jira Asset Management Software.

Responsibilities:During this position, I led and supervised the complete project lifecycle while ensuring compliance with regulatory requirements. It was I who drove vendor management initiatives by negotiating contractual agreements, refining contract terms, and monitoring contractor performance. I also organized and chaired stakeholder meetings, fostering a collaborative culture to achieve tangible outcomes.Selected Accomplishments:• Avoided potential obstacles by evaluating potential project risks and implementing proactive mitigation strategies.• Optimized project timelines and resource utilization through effective scheduling and financial management.• Created project plans and ensured seamless project execution by conducting in-depth data analysis.

Responsibilities:In this role, I steered the implementation and management of the Customer Relationship Management (CRM) system in Salesforce. I was known for streamlining customer interactions, optimizing data organization, and improving overall efficiency of customer relationship management. Furthermore, I coordinated and scheduled educational events, workshops, and presentations.Key Accomplishments:• Promoted and expanded the reach of the cybersecurity program by conducting extensive research and analysis on colleges/universities, cybersecurity, and information technology organizations.• Identified and selected panelists for topic-based presentations by designing and implementing a Microsoft Excel tracking system

Developed customer service skills by interacting with patrons and showing them around the building as well as guiding them to their seats. Played an active role as a team member on a team of 15 employees to ensure the patrons had a pleasant time at the Moss Arts Center. Always alert on the job and quickly reacted to any emergency.

Applied independent critical thinking under high stress situations to come up with a solution. Worked through situations such as strategizing which products to use for specific meals when there was a shortage in the original amount made. Independently made an outline of what food had to be made for each day, what time I needed to start making the food and what time the food needed to be done by. Paid attention to detail when calculating the amount of people, we needed to feed for each meal, since it changed each day. Made sure that the people with allergic food reactions had their meals cooked and stored separately. Lead a team of 5 employees and determined the best strategy for the most efficient way to make high quality food on time for 340 campers and counselors. Developed excellent communication and listening skills. As a supervisor, I listened to my supervisees whenever they had a suggestion to change the way we were doing things. Listened to them if they ever had a complaint about one another or about me and worked with them to reconcile those issues. I communicated with them on what I expected from each of them and what they should expect from me. Encouraged and inspired my team to do their best and to never get down on themselves whenever they made a mistake. I inspired them to do their best by showing them how hard I worked, and I verbally encouraged them to do their best when they started to get tired of working.

Trained children, ages 8-18, in a variety of sports and activities. I taught them football, volleyball, canoeing, and archery. I also taught them that it is okay to lose, as long as they tried their hardest to win. Motivated children to be the best they can be. As their counselor, I wanted them to give their best when they competed, and I wanted them to be the best person when they competed: to be honest if they stepped out of bounds, to help a player on the opposing team if they got hurt, or to encourage one another if they were losing and not playing so well. Listened and helped children when they were having a bad day. If they were sad because they lost a competition, or they were homesick, I listened to their concerns and let them know that I was there for them whenever they needed me. Learned how to be extremely patient. Sometimes, children do not listen, and they are disobedient. I had to learn to be patient with them and realize that they were often not being bad on purpose. Even if they were being bad on purpose, it was up to me to show them how to behave in tough situations. Developed public speaking skills through giving speeches to 360 campers and counselors on two different occasions.

Quickly established credibility with clients and remembered over 30+ names of regulars, creating a friendly rapport with customers. Adhered to strict safe deposit box operations and guidelines. Assisted the Supervisor with audits and daily balancing of the vault which exceeded $20,000. Processed standard teller transactions for customers including cashing checks and balancing cash drawers. Processed 15+ customer transactions per hour with extreme attention to detail.