Agile, customer-centric, value-driven leader with over 20 years of experience including, strategic planning, devising customer support strategy, service delivery, improving efficiencies, and driving year-over-year (YoY) growth. Highly experienced in retaining and progressively nurturing key accounts and optimizing processes to drive customer service excellence. Highly skilled at setting strategic direction for team and tactically managing resources to achieve customer engagement program goals. Proven success as a take-charge leader whose people skills, business acumen and project management expertise guarantee growth and competitiveness. Valued for having strong expertise in devising customer engagement strategies and driving progressive revenues for the organization. Cultivate a collaborative culture that values technical depth, accountability, and customer experience.Career Pinnacle✔Currently serving in a key leadership position as Marketing Consultant, Payment Strategies at AGR Health. ✔ Previously delivered sales strategy and strengthened area operations as Thrombosis Area Manager at Portola Pharmaceuticals. ✔Keep abreast of industry trends and consistently adjust sales and business development strategies to changing needs. ✔Vociferous and customer-focused professional with a natural ability to provide overall leadership to multiple projects, cross-functional teams, and business operations. Specialties: Strategy & Execution, Sales & Business Development, Pre-sales Discovery, Customer Engagement, Key Account Management, Consultative Sales Strategies, Team Building Leadership, Budget Management, Business Process Improvement, Cross-functional Leadership, Customer Service, Strategic Partnerships, Stakeholder Management, Ability to Embrace and Deliver ChangeFor, further communication I can be reached at reginalddavis@me.com