Reginald Greene Email & Phone Number

Rochester, NY, US

Rochester, New York Area

Rochester, New York Area

This sales support position provides pre-sales and post-sales support for all Konica Minolta supported software applications related to digital graphic systems. This includes both color and black/white copiers, printers and associated digital controllers, along with MAC and PC Operating Systems I will be handling pre-sales and post sales system and.

Rochester, New York Area

Responsible for the validation of 3rd party finishing systems attached to Xerox production printing engines. Duties including creation of the testing parameters, execution of the test matrix and documentation of the testing results.

Subject matter expert for color cut sheet and color wide format products supporting Executive Customer Engagements and Thought Leadership Workshops at the Gil Hatch Center for Customer Innovation. Responsible for product demonstrations and assisting potential customers in understanding how Xerox equipment works and how it can integrate into their current.

Liaison for communications between sales analysts, customers and engineering to resolve perceived problems, facilitate solutions, and manage expectations. Responsible for the preflight and printing of potential customer files to Xerox iGen3 digital color press. Day-to-day responsibilities required analyzing submitted customer files for potential printing.

Responsible for the implementation and management of a web based order entry system allowing real estate agents to list their properties via a web browser. Acted as the liaison between real estate agents, internal management, and the web portal designers to increase the quality of the order entry process. Conducted both in-house and client site training..

• Responsible for the day-to-day technical operations of the Color Lab that handled the prepress of both digital and analog files from advertisers. Interfaced with both internal press operations and advertisers to solve.
• Re-engineered Color Lab work flows
• Performed press checks with major Advertisers and insides Sales, recommending color moves on press to insure customer satisfaction
• Coordinated meetings between departments to solve technical problems and address workflow issues
• Responded to technical inquiries and provided solutions relating to computer problems; both hardware and software

Los Angeles, CA

• Grew company from a single person consulting business to a 18 employee digital prepress service bureau addressing the needs of the Los Angeles advertising and entertainment industries. Offered film and paper output.
• Established and implemented overall vision and organizational strategy to remain competitive
• Hired, trained, supervised, motivated and evaluated employees
• Coordinated workflow and monitored profitability of digital output and production departments
• Developed documentation for workflow and equipment usage
• Evaluated equipment and system solutions to minimize downtime/ maximize output

• Managed and expanded services offered to existing accounts in motion picture film and videotape
• Addressed technical inquiries and provided comprehensive troubleshooting assistance to Kodak clients through training and information seminars
• Supervised engineers in new product development, testing and bringing to the market new camera designs
• Coordinated design development, quality control and production of a 35mm camera line manufactured for Kodak by Haking Industries in Hong Kong
• Responsible for product design improvements, testing, production and delivery schedules of consumer cameras lines