Reginald Young

Reginald Young Email and Phone Number

IT Support Technician | Aspiring Software Engineer & Tester | Certified Sec + Net + | MD @ ECS
fairfax, virginia, united states
Reginald Young's Location
Waldorf, Maryland, United States, United States
About Reginald Young

Results-driven IT Support Technician with a successful track record in troubleshooting and providing technical assistance. Leveraging a solid foundation in customer service from the financial service and video production industries, I am now pursuing a career transition into Information technology with an interest in QA testing, and software engineering. I am committed to continuous learning, adaptability, and contributing technical expertise to drive innovative solutions.

Reginald Young's Current Company Details
ECS

Ecs

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IT Support Technician | Aspiring Software Engineer & Tester | Certified Sec + Net + | MD
fairfax, virginia, united states
Website:
ecstech.com
Employees:
1846
Reginald Young Work Experience Details
  • Ecs
    It Support Technician
    Ecs Mar 2023 - Present
    Fairfax, Virginia, United States
    Provided front-line support to end-users, troubleshooting hardware and software issues.Collaborated with cross-functional teams to implement system improvements.
  • Reginaldivan Studios
    Videographer
    Reginaldivan Studios Aug 2018 - Present
    Brandywine, Maryland, United States
    Provide video-based services that help businesses establish and grow their online presence.Key Contributions:-Project Management, meeting deadlines, and performing well in a fast-paced environment.-Formulating contracts, organizing, and planning the production schedule -Set up and break down production equipment. Proper management of production equipment.-Day-to-day small business operations: bookkeeping, SEO marketing, social media management.
  • Primerica
    Division Manager
    Primerica Jan 2009 - Present
    Maryland, United States
    Dedicated and client-focused Financial Service Representative with 10+ years of experience in the financial services industry. Adept at building strong relationships with clients through comprehensive financial guidance and personalized solutions. Proven track record of achieving sales targets, resolving complex financial inquiries, and ensuring client satisfaction. Skilled in promoting financial literacy and delivering exceptional customer service. Key Competencies:Client Relationship Management: Cultivated strong, trust-based relationships with clients by understanding their financial goals and tailoring solutions to meet their needs.Sales and Cross-Selling: Consistently exceeded sales targets by effectively promoting and cross-selling financial products and services, including life/health insurance, debt solutions and investments.Financial Analysis: Conducted thorough financial analyses to assess clients' current financial positions and recommended strategic plans for wealth management and financial growth.Regulatory Compliance: Ensured strict adherence to regulatory guidelines and compliance standards, providing clients with confidence in the integrity of financial transactions.Effective Communication: Communicated complex financial concepts in a clear and concise manner, fostering a high level of client understanding and engagement.Problem Resolution: Demonstrated proficiency in resolving client inquiries, addressing concerns, and providing solutions to complex financial challenges.
  • Volunteer
    Personal Computer Technician
    Volunteer Oct 2019 - Mar 2023
    Custom build and upgrade personal computers.Key Contributions:-Troubleshooting, diagnosing, repairing, and connecting peripherals.-Install OS and necessary software. Update memory and improve performance.-Virus protection and monitoring.Inventory ManagementProblem SolvingTechnical TroubleshootingPhone & Online SupportMicrosoft O365 SupportPC RepairCustomer ServiceComplaint HandlingSoftware InstallationSoftware: MS Office 365, Meet, Team, ZoomBrowsers: Google Chrome, Microsoft Edge, Mozilla FirefoxNetworking: LAN, Mesh Wi-Fi Network SystemsPlatforms: Windows 10 Enterprise, Android, Chrome OS

Reginald Young Education Details

Frequently Asked Questions about Reginald Young

What company does Reginald Young work for?

Reginald Young works for Ecs

What is Reginald Young's role at the current company?

Reginald Young's current role is IT Support Technician | Aspiring Software Engineer & Tester | Certified Sec + Net + | MD.

What schools did Reginald Young attend?

Reginald Young attended Bowie State University.

Who are Reginald Young's colleagues?

Reginald Young's colleagues are Jake Necamp, Christopher Rice, James Hodges, Jeff Sanders, Diamanté Williams, Elliot Levy, Ludovic Gonczi.

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