Reginaldo Costa Email & Phone Number

Santana De Parnaíba, SP, BR

São Paulo Area, Brazil

Alphavile -São Paulo

• Realized renegotiation of contract of card processing, backoffice and call center for another 5 years with a total value of 120 million reais, through contractual revisions and internal cost renegotiations with.
• Recognition in 2016 as the best performance in the company's financial accounts in Brazil achieved through review of processes and number of resources used in the delivery of services as well as financial management;
• Realized contract renegotiation for 18 months in the amount of 20 million reais achieved through pricing model per treated event instead of dedicated resource in back office work, cust omer obtained price reductions in.
• Implementation of the first Bank in the financial area in the cloud in the company obtaining recognition of the client with the Central Bank and other financial institutions SPB and Bovespa etc, within the deadlines.
• Implementation of hybrid solution for bank with cloud production and DRP in traditional environment Saas, and DR office, all tested with simulation involving productive environment transfer with customer recognition
• Sale of new approval and development environments in cloud to bank for another 3 years in the amount of 2 million reais with integration with DRP, bringing to the client security in the operation and fulfillment of.

SÃO Bernardo DO Campo, SP

• Sale, formulation of legal contract of project deployments and new equipment in customer with system virtualization solution for new credit stores for a further 4 years in the amount of 1 million reais, with.
• I have carried out strategic plans of several accounts with a vision of 3 years ahead with the staff level of the companies with the understanding of the role of each company in the market, possible potential and new.
• Led risk mitigation processes for the various opportunities, synchronized the sales, application, engineering, legal and controlling departments, and minimized exposures and maximized profitability;
• Performed various infrastructure changes and migrations coordinating and synchronizing projects minimizing risks and managing to equalize demands while maintaining operational level;

Sáo Paulo

• Performed management of all large accounts deliverables ensuring that SLAs and KPIs are delivered with quality and customer satisfaction;
• Guarantee financial health of large accounts in terms of cost control of deliverables

São Paulo Area, Brazil

• Ensure the best performance and capacity solution in mainframe environment of great account in telecommunication area;
• Migration every Mainframe environment of large telecommunication account with quality while maintaining expected performance

Sao Paulo

• Ensure the best performance and capacity solution in mainframe environment the bank;
• Migration of all bank Mainframe environment during merger of quality banks maintaining expected performance
• Controlled Capacity Planning Area and handling in mainframe products in process deployments / evaluations with Stress and Performance tests for resource sizing and quality approval of new applications;

São Paulo Area, Brazil

Supervisionei area the call center, back office, monitoramento, abastecimento e manutenção de todas as l ATMs (automatic Tele machines) of the bank, com administração e gerenciamento das pessoas envolvidas

São Paulo

Planning and implementation of CPD and DRP, Effective Performance and Capacity;

Pós Graduação Em Administração, Administração De Empresas

Engenheiro Eletricista, Eletronica