Reginald Patterson, Mba Email & Phone Number

Chicago, IL, US

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

• Participate in the daily and strategic management of the assigned Cross-Functional Team (CFT) including: communications with the AP; working with MD and Associate Director of Marketing (ADM); formulation and delivery.
• Optimize workflow through efficient utilization of Recruitment Services staff.
• Analyze reports related to the day-to-day operations and overall productivity of the team to forecast and drive performance.
• Serve as subject matter expert relating to the recruitment function, including tools and technology.
• Stay abreast of new trends in the marketplace that impacts the business and programs.
• Monitor performance and identifies areas for team growth and individual development

Palatine, IL

• Responsible for the development, direction and coordination of Recruitment Services activities in accomplishing collective goals and objectives.
• Ensures the practices, calling tactics and recruitment strategies are meeting desired results, consistent with the overall mission and strategic plan.
• Develops detailed analysis and recommendations to improve recruitment results on consistent basis
• Develops and maintains relationships with the Academic Partners to support the recruitment process and to have a strong understanding of partner expectations
• Serves as the main point of contact for any internal or external escalations in recruitment services
• Monitors key performance indicators from marketing efficacy to admissions conversions with the internal marketing team and the academic partner

• Interviewed candidates to determine admissibility. Maintained, tracked, analyzed, and forecasted performance, recruitment data, and admissions activity.
• Utilized benefit selling, counseling techniques, needs assessments, active listening and best practices, increasing enrollment.
• Ensured that prospective students have realistic expectations regarding their course of study.
• Guided applicants through the process to make sure all application components are completed in a timely manner by developing timelines along with structured follow-up.
• Acted as an advocate/liaison with prospective students to ensure the process of enrollment and financial aid is delivered with the highest level of customer service.
• Maintained positive partner relationships

• Executed management responsibilities, including planning, assigning, budgeting, forecasting, and directing work of subordinates; appraising performance, rewarding and disciplining employees, addressing complaints, and.
• Adhered to laws and regulations governing student recruitment.
• Partnered to on-board 75+ new hires
• Developed, directed, and managed team’s student enrollment activities, executing short-term and long-term recruitment strategy and ensuring objectives were met.
• Pinpointed areas of opportunities for advisor implementation through on-spot coaching and observations.
• Empowered development of others through consistent and immediate feedback and training.

• Interviewed candidates to determine admissibility. Maintained, tracked, analyzed, and forecasted performance, recruitment data, and admissions activity. Assisted with colleague development and continuously mentored..
• Recruited prospective students using consultative method, achieving target enrollment budgets.
• Utilized benefit selling, counseling techniques, needs assessments, active listening and best practices, increasing enrollment.

Master Of Business Admin./Human Resources/Project Mgmt (Mba) 2009, (Mhrm) 2013, (Mprm) 2017

Activities and Societies: N/AN/A

Lean Six Sigma Green Belt, Certificate Number: Pu987Gbi74743M

Bachelor Of Business Administration (B.B.A.), Sales And Business Marketing

Education record

Lean Six Sigma Green Belt, Coaching for Optimal Performance, High-Impact Communication, Behavior-Based Interviewing, Leadership.