Reginald Rivera Email & Phone Number

Los Angeles, Ca, Us

La Mirada, California, United States

• Management of the QA Team and all deliverables• Review functional and design specifications to ensure full understanding of theindividual deliverables• Create test plans, write test cases and other QA documents based on platformsoftware requirements and specifications• Ensure that every phase and feature of the software solution is tested and that anypotential issues are identified and fixed before the product goes live.• Perform hands-on testing of platform/embedded software• Automate test cases and processes• Isolate, replicate, file and track bugs from opening to closure after verification• Continual testing of website to ensure optimum user experiences• Provide timely status updates and assist the team in making decision about release-readiness• Collaborate cross-fuctionally to understand and support internal and externalcustomers• Maintain ongoing documentations of quality assurance procedures, industrystandards and best practices• Enforce quality assurance procedures, industry standards and best practices• Alert colleagues to emerging technologies or applications and the opportunities tointegrate them into operations and activities• Other projects as assigned

Greater Los Angeles Area

Built QA process and QA team from the ground up. Managed all aspects of QA within the Engineering team’s SDLC process while being hands-on with various types of testing. Managed direct reports of four QA team members. Developed comprehensive Regression Test Suite for the whole application. Validated both front end and backend changes. Used PSQL for data manipulation and data validation. Used SwaggerUI to test existing and new REST API methods. Collaborated with product managers on grooming sessions and other Agile ceremonies. Worked directly with VP of Engineering and Devops team to continuously improve QA strategies, metrics, and solutions. Spearheaded process of evaluating an automation tool to start implementing the company’s QA Automation framework.

Greater Los Angeles Area

Managed the day-to-day operations of the Engineering team.In this role, I oversaw daily activities of Developers and QA Engineers and made key decisions on issues regarding the company's E-commerce website.I led the efforts of defining and streamlining the company's Software Development Lifecycle process from beginning to end.I worked closely with the CEO, President/COO, and senior leaders of various teams to ensure that the Engineering processes are being followed and executed correctly.

Greater Los Angeles Area

SUMMARYMy main responsibility at a high level is to ensure that the e-comm platform, both customer-facing (website) and backend (Admin system) continuously function without interruption, and is bug-free as much as possible.DAILYPeople Management:- Two remote QA Engineers (Ukraine/Mexico)- One remote Developer (Brazil)SQA:- Create/Maintain automated suite for regression testing- Write acceptance criteria for sprint tickets- Perform SQA tests through out the sprint/post-sprint process (functional, regression, smoke, etc.)- Report bugs accordinglyRelease Management:- Manage release branches used each sprint across all environments (QA, Staging, Production)- Responsible for deployment of branches across all environmentsProduct Management:- Lead sprint activities from beginning to end, including sprint planning meetings, ticket prioritization, ticket movements across different stages of the SDLC board, etc.Dev Support:- Provide solutions/fixes to Customer Service team's technical issues; create ticket for issues if otherwise a solution or a fix is not readily feasible- Handle change requests/other issues from internal teams across the companyTOOLS/LANGUAGES/APPLICATIONS USED- Atom as my main IDE- Ruby on Rails as the main web app framework- SourceTree and Terminal for release management, with GIT as the underlying version control system- Github to manage code reviews via pull requests- PSequel for database management- Sentry and New Relic to manage error logs across all environments- Ghost Inspector to create/manage automated tests- Contentful as main content management system- AWS Elastic Beanstalk to manage server health status pre-, during, and post-deployments- CircleCI to manage builds of code commits that were pushed up to origin- Asana to manage sprint/SDLC- Customer.io to manage email notifications to internal teams and customers- VWO to perform various A/B tests of the website- Google Tag Manager to manage events

El Segundo, Ca

Maintain and perform various QA testing in three major environments - Client-facing, Internal, and Salesforce - using GITHub, AWS CodePipeline, Elastic Beanstalk, CircleCI and New Relic. Track sprint stories using Trello. Manage release branches from creation to deployment using GIT via SourceTree. Work closely with software engineers during the QA and Staging process of each release sprint. Review each software engineer’s commit to the release branch. Utilize PostgreSQL queries via PSequel to manipulate database values. Edit code via Atom to help speed up the Development process. Utilize the browser Developer Tools (ie. Network, Console) to catch bugs and effectively report on it. Act as Salesforce Administrator and work closely with the Salesforce Developer/Architect to maintain the Salesforce environment. Serve as Support to different departments (ie. Sales, Underwriting) with troubleshooting and solving Production environment issues.

Westwood, Ca

Salesforce:Work with the Salesforce Admin and Developer to maintain Pre-Prod sandbox and Production organizations. Create new custom fields; develop formula fields based on certain logic; maintain record types, page layouts, triggers and workflows; upload outbound and deploy inbound changesets, etc. to ensure requirements are met and delivered. Support the internal team with questions and issues on use cases within Salesforce. Collaborate with the Engineering team to ensure that the external client-facing application successfully communicates with our internal Salesforce application and vice versa. Engineering:Perform various tests on the company's customer-facing web applications from functional tests in the QA environment to regression tests in the Staging environment, and do sanity tests in Production post-deployment after each iteration.Write scripts for test automation using the Protractor framework. Execute test automation and analyze results.Company Overview:AssetAvenue is a Los Angeles-based online lender that is using technology to improve the way people borrow money for real estate investment properties. Our innovative online platform and proprietary data models enable us to deliver new benchmarks for speed, transparency and flexibility that traditional banks can't compete with. We partner with institutional capital providers to fund loans in a matter of days. AssetAvenue is backed by some of the world's leading VC firms, including DCM Ventures, Matrix Partners and NetEase Capital. We were named one of the top 10 lending start-ups to watch in 2014 and have been featured in numerous publications including the Wall Street Journal, Entrepreneur, Inc and Forbes.

Burbank, Ca

Salesforce.com Project: Perform various Salesforce Administrator tasks while preparing for Salesforce security review. Provision new Salesforce orgs. Collaborate with Dev Team in delivering and completing user stories. Successfully implemented a full Deployment Process of Salesforce code from Dev orgs to QA orgs. Use GitBlit as the code repository. Use Git to pull latest code, then Ant to deploy to the target Salesforce packaging org. Create, upload, and install packages (managed/unmanaged) to target Salesforce orgs. Serve as liaison/code gatekeeper between internal development team and external UX vendor's development team.Other Projects:Using Agile as the main SDLC methodology. Analyze user stories, write/execute test cases. Label, build, and deploy both legacy (Linux/C) and modernization (Java using Maven) builds to QA Environment. Conduct System Integration Testing for post-QA and pre-UAT builds. Write technical deployment instructions of projects to UAT.Use JBoss as the main application server. Help SQA team with troubleshooting application log errors (JBoss EAP5/JBoss EAP6/Mule).Work with application queues using IBM Websphere MQ Explorer. Use IBM Rational Clearcase for version control and IBM Rational Clearquest for managing release records and change requests. Use IBM Data Studio for querying data and deploying stored procedures to various databases. Use SoapUI to manage API requests. Work with IBM Rational Functional Tester to automate regression test scenarios.

Glendale, Ca

Everbridge was formerly known as 3n Global, Inc.Recently transitioned and currently rapidly acquiring knowledge in Agile Software Development. Develop documents for test cases and test plans for new projects. Perform SDLC tests (Functional, Negative, Regression, etc.) on major, minor, and emergency builds encompassed in the project starting from QA to STAGE to PRODUCTION environments. Support the Tech Ops team during Production Deployments by doing core QA testing.

North Hollywood, Ca (Relocated To Austin, Tx)

Worked with the QA team to test and ensure quality of each product’s version/build prior to release. Performed QA test on new installations of products for existing customers. Created and maintained test scripts, databases, and testing environments. Assisted in developing the software life cycle.

Oxnard, Ca

Worked primarily with Raiser’s Edge 7 donor database: performed data pulls for mailing; maintained donor, gift and appeal records; processed various reports for Director of Development and CEO using data from Raiser’s Edge; trained/assisted co-workers in proper data-entry procedures; executed daily maintenance queries. Certified Raiser’s Edge Power User (certificates from Blackbaud, Inc. available upon request). Updated current website.

Reseda, Ca

Re-designed appearance of all three websites of the company. Convert magazine articles into WebPages per magazine issue using Macromedia Dreamweaver and Adobe PhotoShop. Process insertion orders of advertisements. Help on general computer-related issues.

Encino, Ca

Worked on PeopleSoft 8.9 ERP software with the following duties: testware creation, testware update, reporting incidents, retesting fixed incidents and testware automation.

Pasadena, Ca

Administered marketing projects. Managed accounts payable. Assisted in opening of job files and processing of invoices to clients. Increased accuracy of database information which is critical in marketing projects. Drafted professional reports by industry experts. Processed business letters (i.e. formal letters, transmittal letters, thank you letters, congratulatory letters, etc.).

Bachelor Of Science In Computer Information Systems, Information Technology

Graduated with Summa Cum Laude honors.

General Education

High School Diploma

Elementary/High School