Reginald Shaw Email & Phone Number

Altamonte Springs, Fl, Us

Brentwood, Tennessee, Us

Vanderbilt Radiant Go-live

Brentwood, Tennessee, Us

Tier one support for Epic remotely Night shift

Jacksonville Beach, Florida, Us

Jacksonville Beach, Florida, Us

Allegheny Health Network Go live

Jacksonville Beach, Florida, Us

Jacksonville Beach, Florida, Us

Jacksonville Beach, Florida, Us

Jacksonville Beach, Florida, Us

Lead Instructor of all Epic Radiant module coursesLead Instructor for both Ambulatory Nurse and Provider coursesLead Instructor during Provider User Setting LabsCollaborated with Epic project manager, training coordinator, and principal trainers

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Physician Support ENT Specialty Clinic

Indianapolis, Indiana, Us

Super User during Provider Optimization Workshops(POWs)Collaborated with Providence Health Cardiology Provider Instructors and Hoag Cupid Informatics team.Discussed Workflows and Epic functionality.Assisted Cardiologist, Anesthesiologist, Critical Care Physicians, Hospitalists, Neonatal Physicians, and Orthopedists.Created Patient Lists, Smart Phrase Templates, Preference Lists, Note speed buttons, and reports.

Indianapolis, Indiana, Us

Howard Regional Hospital Go-live

Virginia Beach, Va, Us

Go live Activation Consultant for THR health organization. Supporting Cardiovascular Clinics.

Virginia Beach, Va, Us

Virginia Beach, Va, Us

Texas Health Presbyterian Cardiology updated workflows

Virginia Beach, Va, Us

Virginia Beach, Va, Us

Virginia Beach, Va, Us

Completed training of the BMC Remedy IT Service Management Software programRemedy- is a software applecation that track various incidents. The application keeps track on how long a ticket has been in the in the sys, and if the ticket exceeds designated time parameters. The system alerts the Tier 2 Epic Analyst so they can address the problems as quickly as possible. Key ResponsibilitiesDocument each incident by communicating with ATE support, Clinical support, and Physicians. Critical/High priority Physician issues are warm transferred to Tier 2 Analyst of the specific Epic moduleKnowledge of the Call Center Agent Telephone ProceduresAssign incident tickets to an assigned analyst groupPrioritize each ticketRespond to prompts in the notes field from a ticket templateUnderstanding the functionality of the Incident ConsoleAbility to handle disgruntled callers in a professional manner

Virginia Beach, Va, Us

Cath Lab and EP lab Support/ CardiacThoracic NP Team Support

Virginia Beach, Va, Us

Epic Go live Support. PACU, OR, Outpatient Cardiology

Hanover, Md, Us

Hanover, Md, Us

University of Mississippi Medical Center- Peds Clinic Clinical Support.

Hanover, Md, Us

Hanover, Md, Us

Provide Epic Support during the Mary Washington go live

Bethel Park, Pa, Us

Tier 1 Remote Helpdesk Consultant for Mary Washington Hospital

Greensboro, Nc, Us

Greensboro, Nc, Us

Ochsner Health Urgent Care Go-live

Greensboro, Nc, Us

Greensboro, Nc, Us

Go live support for Slidell Memorial Hospital. Radiant/Vital imaging go live support. Trainer for upcoming Shreveport and Monroe go-live support. Training applications Radiant Clindoc and Optime classes.

Provide Epic Radiant support during upcoming Providence Hoag go-live.

Providence Community Connect Tulalip Go-liveCoordinate go-live plans alongside with the Project ManagerCommunicate with Project Manager and ATE Support ResourcesAssist with any needs if the Project Manager is not availableCoordinate travel logistics accordingly

Reston, Virginia, Us

Allegheny Health Network. Saint Vincent Urgent Care East. Provided Clinical and Imaging Support.

Reston, Virginia, Us

Medical Imaging Center

Franklin, Tennessee, Us

Supported Vascular Interventional Program department

Franklin, Tennessee, Us

Jacksonville, Florida, Us

Houston Methodist Sugarland Hospital

Jacksonville, Florida, Us

2014 Inpatient Epic activation project (Epic Radiant Module) @ WakeMed Raleigh, NCKnowledgeable in the Nuc Med workflow and medical terminology.Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.Monitored each tech as they document within the Epic navigators.Traveled to various units with the techs as they perform injections to patients to start their stress exams for cardiac patients.Analyzed the use of other software platforms (Amicus-imaging software and PowerScribe360) that integrated with Epic.Assisted the Radiology Nurses during Treadmill exams (Cardiac Nuclear Medicine division) with functionality of the use of Epic.Learned how Nuc Med department is designed ie. hot labs, lead walls in place, multiple camera roomsObserved the techs performing Lung Scans, Hida Scans CCK, VQs-Ventilation and Perfusion, Total Bone Scans, Thyroid Uptake and Scans, use of Radiopharmaceuticals, Stress and Rest Scans, Lexi Scans.

Jacksonville, Florida, Us

Erlanger Healthcare

Jacksonville, Florida, Us

Epic Cupid ATE Support Supported Cardiac Device ClinicSupported Non invasive Cardiology unitUChicagoMedicine/Advent Health Wave 5

Jacksonville, Florida, Us

HHC Coney Island Hospital

Jacksonville, Florida, Us

Jacksonville, Florida, Us

Appointed Zone LeadATE Support on the Bone Marrow Transplant Unit. Mainly both Nurse and Tech support during the night shift. Showed end users how to create their patient list, assign patient, assign to treatment teamLabs were collected and documented both Cerner Bridge and EpicEducated the nurses on the proper workflow for blood transfusion.Assisted in showing the end users how to document within doc flowsheets, input and output, blood administration navigator, care plan, and patient education.

Jacksonville, Florida, Us

Inpatient support in Radiology department on nights.Go-live ATE/SME

Burlington, Ma, Us

Atlantic Health Go-live Ambulatory Support

Burlington, Ma, Us

Burlington, Ma, Us

Burlington, Ma, Us

Burlington, Ma, Us

Burlington, Ma, Us

Responsible for providing both Ambulatory and Inpatient Epic applications (CPOE) support at the elbow to physicians and support staff. Serve as the first line of support for issue resolution and guide end users through using Epic.Ability to work closely and effectively with physiciansAbility to support basic partial dictation application integration within the EMRComplete provider assessment formsComplete clinic assessment formsAssist with collecting data for reporting of issues

Burlington, Ma, Us

Provided 2012 Epic software functionality and support expertise within the Radiology DepartmentWorked with Radiant module application, and helped the Radiologist, CTs, RTs, MRI techs, Nuc Med techs to identify and correct any issues in both a timely and professional mannerCommunicated with the EPIC triage team to help recrify any system build issues.Ability and Willingness to work in a collaborative clinical environment with a positive attitude.Accumulated 36 hours of CPOE physician support

Burlington, Ma, Us

Burlington, Ma, Us

2014 Inpatient Epic activation project (EMR Epic Radiant Module)I had the pleasure of working with a phenomenal group of Radiologist and support staff. Myself and another consultant assisted over 15-20 Radiologist within the reading room.Observed various interventional radiology procedures ie Lumbar Punctures, Angios, Cathethers removed or inserted.Collaborated to discuss workflow related issues and effectively apply solutions to help the IR area run efficiently. Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.Created smart phrases smart lists and smart links according to the needs of the IR providers and PAs.

Burlington, Ma, Us

Provided 2012 Epic Radiant software functionality and support expertise within the Radiology Department Worked with Radiant module application, and helped the Radiologist, CTs, RTs, MRI techs, Nuc Med techs to identify and correct any issues in both a timely and professional mannerCommunicated with the EPIC triage team to help solve any system build issues.

Burlington, Ma, Us

2014 Epic Go-live Epicare Ambulatory Physician support specialist within an outpatient clinic.Direct the end users in the proper use of Epic functionality.Enter commands smart phrases smart lists and personalization according to the needs of the physician and nurse practitioner.Observe system functionality to verify correct operations and detect errors. Collaborately discuss workflow related issues and effectively apply solutions to help the practice run efficiently. Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.

Tampa, Fl, Us

Tampa, Fl, Us

Tampa, Fl, Us

Epic Voalte and Rover Install. Use of Lightening Bolt- On call Schedule Software application and Connexall

“Prevention is Less Costly Than the Cure”Perform therapeutic massages of soft tissues and joints. Assist in the assessment of range of motion and muscle strength, or propose client therapy plans. Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.Develop and propose client treatment plans that specify which types of massage are to be used.Complimentary and Alternative Medicine Practitioner-Mr. Shaw believes that health and disease involve a complex interaction of physical, spiritual, mental, emotional, genetic, environmental, and social factors. In order to treat a disease or promote good health Mr. Shaw focuses on the whole you.Modalities include: Guided Meditations, Energy Healing Techniques, Clinical Aromatherapy

South Bend, In, Us

CERNER implementation support within the radiology department.

Houston, Tx, Us

Clinical informatics Implemented Epic Radiant workflows

Wayne, Pa, Us

Brentwood, Tennessee, Us

Provide classroom training to end users of assigned Radiant/Cupid module applications using the curriculum, lesson, and training materials provided by the Principal Trainers.Administer the proficiency assessment and evaluation processes. Collaborated with the Principal Trainers to provide feedback on additional end user learning needs, remediation of identified issues and continuous quality improvement activities. Responsible for the classroom logistics including setup, materials, supplies and equipment.

Bachelor Of Science (Bs), Communication Interpersonal/Organization

Personal Enlightenment, Voice Over Acting

Associate Of Arts And Sciences (Aas), Health/Health Care Administration/Management

Certificate Level 1, Clinical Trials Research Associate

Medical Sales Certification, Orthobiologics And Regeneration