Reginald Shaw Email and Phone Number
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Epic/Cerner, EMR implementation professional, credentialed traininer, subject matter expert (SME) with almost seven years of experience and over 50 go-lives to date. Ability to teach, train and facilitate workflows and procedures according to each end-users needs. Experienced, training end-users on a one-to-one basis supporting classroom training, and physician personalization labs. A team player that is self-motivated, adaptable, driven, and focused. Able to learn new technologies and workflow concepts effectively and efficiently.As an ATE (At-the-Elbow) go-live support for techs, nurses, and physicians. Epic Modules that I am proficient in are as follows: Orders, Radiant, Cupid, Optime, Ambulatory (CLinical Support). Cerner: Powerchart and Radnet. I have the natural ability to make staff feel more at ease with learning and using these EMRs with confidence and without frustration.Other ATE roles include: Team Lead, Remote/Onsite Helpdesk Support(Tier 1 and Tier II), Device Integration Support, Chart Abstraction, and Technical Dress Rehearsals.Certifications:Certified Scrum Master completed 8/2020Certified Covid Contact Tracer completed 8/2020Epic Credentialed Trainer: Radiant and Cupid modules.I am here to look for new opportunities whether Full-Time or contractual. Looking forward to meet each one of you.
Adventhealth
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Clinical Informatics SpecialistAdventhealth Aug 2024 - PresentAltamonte Springs, Fl, Us -
Epic Radiant Support AnalystHctec Oct 2020 - PresentBrentwood, Tennessee, UsVanderbilt Radiant Go-live -
Tier One Servicenow Helpdesk AgentHctec Sep 2023 - Mar 2024Brentwood, Tennessee, UsTier one support for Epic remotely Night shift -
Epic ConsultantOptimum Healthcare It Apr 2021 - PresentJacksonville Beach, Florida, Us -
Epic Radiant/Cupid Outpatient Ate SupportOptimum Healthcare It Sep 2018 - PresentJacksonville Beach, Florida, UsAllegheny Health Network Go live -
Epic Radiant Ate Support AnalystOptimum Healthcare It Aug 2016 - PresentJacksonville Beach, Florida, Us -
Epic Radiant Go Live Ate AnalystOptimum Healthcare It Feb 2016 - PresentJacksonville Beach, Florida, Us -
Epic Radiant Ate Go-Live AnalystOptimum Healthcare It Sep 2015 - PresentJacksonville Beach, Florida, Us -
Credentialed Epic Radiant TrainerOptimum Healthcare It Feb 2023 - Jun 2023Jacksonville Beach, Florida, UsLead Instructor of all Epic Radiant module coursesLead Instructor for both Ambulatory Nurse and Provider coursesLead Instructor during Provider User Setting LabsCollaborated with Epic project manager, training coordinator, and principal trainers -
Epic Physician Personalization ConsultantMedasource Aug 2022 - PresentIndianapolis, Indiana, Us -
Epic Cupid Support AnalystMedasource Oct 2021 - PresentIndianapolis, Indiana, Us -
Epic Radiant ConsultantMedasource May 2021 - PresentIndianapolis, Indiana, Us -
Epic Ambulatory Ate SupportMedasource Feb 2020 - PresentIndianapolis, Indiana, UsPhysician Support ENT Specialty Clinic -
Ate Epic Provider Personalization AnalystMedasource Apr 2018 - PresentIndianapolis, Indiana, UsSuper User during Provider Optimization Workshops(POWs)Collaborated with Providence Health Cardiology Provider Instructors and Hoag Cupid Informatics team.Discussed Workflows and Epic functionality.Assisted Cardiologist, Anesthesiologist, Critical Care Physicians, Hospitalists, Neonatal Physicians, and Orthopedists.Created Patient Lists, Smart Phrase Templates, Preference Lists, Note speed buttons, and reports. -
Ate Epic Radiant Go-Live Support AnalystMedasource Jan 2017 - PresentIndianapolis, Indiana, UsHoward Regional Hospital Go-live -
Epic Cupid Ate ConsultantDivurgent Jul 2022 - PresentVirginia Beach, Va, UsGo live Activation Consultant for THR health organization. Supporting Cardiovascular Clinics. -
Nurse Concierge Epic TrainerDivurgent Nov 2021 - PresentVirginia Beach, Va, Us -
Epic Cupid Ate SupportDivurgent Aug 2021 - PresentVirginia Beach, Va, UsTexas Health Presbyterian Cardiology updated workflows -
Ate Epic Cupid SupportDivurgent Jun 2021 - PresentVirginia Beach, Va, Us -
Epic Radiant Ate Support AnalystDivurgent Sep 2016 - PresentVirginia Beach, Va, Us -
Tier 1 Epic Help Desk AnalystDivurgent Mar 2015 - PresentVirginia Beach, Va, UsCompleted training of the BMC Remedy IT Service Management Software programRemedy- is a software applecation that track various incidents. The application keeps track on how long a ticket has been in the in the sys, and if the ticket exceeds designated time parameters. The system alerts the Tier 2 Epic Analyst so they can address the problems as quickly as possible. Key ResponsibilitiesDocument each incident by communicating with ATE support, Clinical support, and Physicians. Critical/High priority Physician issues are warm transferred to Tier 2 Analyst of the specific Epic moduleKnowledge of the Call Center Agent Telephone ProceduresAssign incident tickets to an assigned analyst groupPrioritize each ticketRespond to prompts in the notes field from a ticket templateUnderstanding the functionality of the Incident ConsoleAbility to handle disgruntled callers in a professional manner -
Epic Cupid Ate SupportDivurgent Sep 2020 - Oct 2020Virginia Beach, Va, UsCath Lab and EP lab Support/ CardiacThoracic NP Team Support -
Epic Cupid/Optime Ate SupportDivurgent Jan 2020 - Feb 2020Virginia Beach, Va, UsEpic Go live Support. PACU, OR, Outpatient Cardiology -
Epic Credentialed TrainerTeksystems Jan 2022 - PresentHanover, Md, Us -
Ate Epic Ambulatory Support AnalystTeksystems Apr 2018 - PresentHanover, Md, UsUniversity of Mississippi Medical Center- Peds Clinic Clinical Support. -
Ate Epic Support AnalystTeksystems Mar 2018 - PresentHanover, Md, Us -
Ate Epic Ambulatory Support AnalystTeksystems May 2017 - PresentHanover, Md, Us -
Ate Epic Radiant Support AnalystEncore, An Emids Company Jun 2018 - PresentProvide Epic Support during the Mary Washington go live
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Help Desk SpecialistStoltenberg Consulting Jun 2018 - PresentBethel Park, Pa, UsTier 1 Remote Helpdesk Consultant for Mary Washington Hospital -
Information And Referral SpecialistIntellect Resources® May 2018 - PresentGreensboro, Nc, Us -
Sme Epic Ambulatory/Radiant Ate SupportIntellect Resources® Jul 2017 - PresentGreensboro, Nc, UsOchsner Health Urgent Care Go-live -
Epic Ate SupportIntellect Resources® Apr 2022 - Jul 2022Greensboro, Nc, Us -
Epic Credentiled TrainerIntellect Resources® Jul 2019 - Jan 2020Greensboro, Nc, UsGo live support for Slidell Memorial Hospital. Radiant/Vital imaging go live support. Trainer for upcoming Shreveport and Monroe go-live support. Training applications Radiant Clindoc and Optime classes. -
Ate Epic Radiant Support AnalystEhi Solutions Apr 2018 - PresentProvide Epic Radiant support during upcoming Providence Hoag go-live.
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Site Supervisor/Ate Go-Live Support AnalystEhi Solutions May 2016 - PresentProvidence Community Connect Tulalip Go-liveCoordinate go-live plans alongside with the Project ManagerCommunicate with Project Manager and ATE Support ResourcesAssist with any needs if the Project Manager is not availableCoordinate travel logistics accordingly
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Ate Epic Radiant/Ambulatory Support AnalystLeidos Feb 2018 - PresentReston, Virginia, UsAllegheny Health Network. Saint Vincent Urgent Care East. Provided Clinical and Imaging Support. -
Ate Epic Ambulatory/Radiant ConsultantLeidos Aug 2017 - PresentReston, Virginia, UsMedical Imaging Center -
Ate Epic Ambulatory Support AnalystSanta Rosa Consulting, Inc. Jan 2018 - PresentFranklin, Tennessee, UsSupported Vascular Interventional Program department -
Epic Ate Go Live Support AnalystSanta Rosa Consulting, Inc. Feb 2016 - PresentFranklin, Tennessee, Us -
Ate Epic Radiant Support AnalystCsi Healthcare It May 2017 - PresentJacksonville, Florida, UsHouston Methodist Sugarland Hospital -
Ate Go Live Support AnalystCsi Healthcare It Dec 2014 - PresentJacksonville, Florida, Us2014 Inpatient Epic activation project (Epic Radiant Module) @ WakeMed Raleigh, NCKnowledgeable in the Nuc Med workflow and medical terminology.Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.Monitored each tech as they document within the Epic navigators.Traveled to various units with the techs as they perform injections to patients to start their stress exams for cardiac patients.Analyzed the use of other software platforms (Amicus-imaging software and PowerScribe360) that integrated with Epic.Assisted the Radiology Nurses during Treadmill exams (Cardiac Nuclear Medicine division) with functionality of the use of Epic.Learned how Nuc Med department is designed ie. hot labs, lead walls in place, multiple camera roomsObserved the techs performing Lung Scans, Hida Scans CCK, VQs-Ventilation and Perfusion, Total Bone Scans, Thyroid Uptake and Scans, use of Radiopharmaceuticals, Stress and Rest Scans, Lexi Scans. -
Ate Epic Ambulatory Support AnalystCsi Healthcare It Apr 2017 - PresentJacksonville, Florida, UsErlanger Healthcare -
Epic Cupid Ate SupportCsi Healthcare It Nov 2023 - Nov 2023Jacksonville, Florida, UsEpic Cupid ATE Support Supported Cardiac Device ClinicSupported Non invasive Cardiology unitUChicagoMedicine/Advent Health Wave 5 -
Epic Ate Support AnalystThe Hci Group Feb 2017 - PresentJacksonville, Florida, UsHHC Coney Island Hospital -
Epic Go-Live Support AnalystThe Hci Group May 2016 - PresentJacksonville, Florida, Us -
Go-Live Ate Support AnalystThe Hci Group Oct 2015 - PresentJacksonville, Florida, UsAppointed Zone LeadATE Support on the Bone Marrow Transplant Unit. Mainly both Nurse and Tech support during the night shift. Showed end users how to create their patient list, assign patient, assign to treatment teamLabs were collected and documented both Cerner Bridge and EpicEducated the nurses on the proper workflow for blood transfusion.Assisted in showing the end users how to document within doc flowsheets, input and output, blood administration navigator, care plan, and patient education. -
Epic Radiant ConsultantThe Hci Group Dec 2023 - Dec 2023Jacksonville, Florida, UsInpatient support in Radiology department on nights.Go-live ATE/SME -
Ate Epic Go-Live Support AnalystPhysician Technology Partners Oct 2016 - PresentBurlington, Ma, UsAtlantic Health Go-live Ambulatory Support -
Epic Radiant Ate Support SpecialistPhysician Technology Partners Jul 2016 - PresentBurlington, Ma, Us -
Go-Live Physician Radiant Ate Support AnalystPhysician Technology Partners Sep 2015 - PresentBurlington, Ma, Us -
Go-Live Radiant Ate Support AnalystPhysician Technology Partners Aug 2015 - PresentBurlington, Ma, Us -
Ate Epic Go-Live Support AnalystPhysician Technology Partners Jun 2015 - PresentBurlington, Ma, Us -
Ate Epic Go-Live Support AnalystPhysician Technology Partners Mar 2015 - PresentBurlington, Ma, UsResponsible for providing both Ambulatory and Inpatient Epic applications (CPOE) support at the elbow to physicians and support staff. Serve as the first line of support for issue resolution and guide end users through using Epic.Ability to work closely and effectively with physiciansAbility to support basic partial dictation application integration within the EMRComplete provider assessment formsComplete clinic assessment formsAssist with collecting data for reporting of issues -
Ate Physician Support AnalystPhysician Technology Partners Apr 2014 - PresentBurlington, Ma, UsProvided 2012 Epic software functionality and support expertise within the Radiology DepartmentWorked with Radiant module application, and helped the Radiologist, CTs, RTs, MRI techs, Nuc Med techs to identify and correct any issues in both a timely and professional mannerCommunicated with the EPIC triage team to help recrify any system build issues.Ability and Willingness to work in a collaborative clinical environment with a positive attitude.Accumulated 36 hours of CPOE physician support -
Ambulatory/Dragon Lite Ate Epic SupportPhysician Technology Partners Aug 2015 - Aug 2015Burlington, Ma, Us -
Ate Physician Support AnalystPhysician Technology Partners Jun 2014 - Aug 2014Burlington, Ma, Us2014 Inpatient Epic activation project (EMR Epic Radiant Module)I had the pleasure of working with a phenomenal group of Radiologist and support staff. Myself and another consultant assisted over 15-20 Radiologist within the reading room.Observed various interventional radiology procedures ie Lumbar Punctures, Angios, Cathethers removed or inserted.Collaborated to discuss workflow related issues and effectively apply solutions to help the IR area run efficiently. Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.Created smart phrases smart lists and smart links according to the needs of the IR providers and PAs. -
Ate Physician Support AnalystPhysician Technology Partners Jun 2014 - Jun 2014Burlington, Ma, UsProvided 2012 Epic Radiant software functionality and support expertise within the Radiology Department Worked with Radiant module application, and helped the Radiologist, CTs, RTs, MRI techs, Nuc Med techs to identify and correct any issues in both a timely and professional mannerCommunicated with the EPIC triage team to help solve any system build issues. -
Ate Physician Support AnalystPhysician Technology Partners May 2014 - May 2014Burlington, Ma, Us2014 Epic Go-live Epicare Ambulatory Physician support specialist within an outpatient clinic.Direct the end users in the proper use of Epic functionality.Enter commands smart phrases smart lists and personalization according to the needs of the physician and nurse practitioner.Observe system functionality to verify correct operations and detect errors. Collaborately discuss workflow related issues and effectively apply solutions to help the practice run efficiently. Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team. -
Epic Ambulatory Ate Go-Live Support AnalystExcite Health Partners Sep 2016 - PresentTampa, Fl, Us -
Epic Emr Implementation SpecialistExcite Health Partners Apr 2016 - PresentTampa, Fl, Us -
Epic Go-Live Support AnalystExcite Health Partners Jul 2020 - Sep 2020Tampa, Fl, UsEpic Voalte and Rover Install. Use of Lightening Bolt- On call Schedule Software application and Connexall -
Emr Epic Asap Implementation SpecialistEhi Solutions Mar 2016 - Present
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Licensed Massage Bodywork Therapist/Cam PractitionerHeavenly Serenity Massage Services Oct 2010 - Present“Prevention is Less Costly Than the Cure”Perform therapeutic massages of soft tissues and joints. Assist in the assessment of range of motion and muscle strength, or propose client therapy plans. Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.Develop and propose client treatment plans that specify which types of massage are to be used.Complimentary and Alternative Medicine Practitioner-Mr. Shaw believes that health and disease involve a complex interaction of physical, spiritual, mental, emotional, genetic, environmental, and social factors. In order to treat a disease or promote good health Mr. Shaw focuses on the whole you.Modalities include: Guided Meditations, Energy Healing Techniques, Clinical Aromatherapy
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Cerner Radnet Application SupportBeacon Health System Jul 2024 - Aug 2024South Bend, In, UsCERNER implementation support within the radiology department. -
Epic Radiant ConsultantThe Texas Heart Institute Jun 2024 - Jul 2024Houston, Tx, UsClinical informatics Implemented Epic Radiant workflows -
Epic Go Live Support AnalystThe Judge Group Sep 2021 - Oct 2021Wayne, Pa, Us -
Epic Credentialed TrainerHctec Partners Jan 2014 - Apr 2014Brentwood, Tennessee, UsProvide classroom training to end users of assigned Radiant/Cupid module applications using the curriculum, lesson, and training materials provided by the Principal Trainers.Administer the proficiency assessment and evaluation processes. Collaborated with the Principal Trainers to provide feedback on additional end user learning needs, remediation of identified issues and continuous quality improvement activities. Responsible for the classroom logistics including setup, materials, supplies and equipment.
Reginald Shaw Education Details
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East Carolina UniversityCommunication Interpersonal/Organization -
SuchavoiceVoice Over Acting -
Pitt Community CollegeHealth/Health Care Administration/Management -
Durham Technical Community CollegeClinical Trials Research Associate -
Medical Sales CollegeOrthobiologics And Regeneration
Frequently Asked Questions about Reginald Shaw
What company does Reginald Shaw work for?
Reginald Shaw works for Adventhealth
What is Reginald Shaw's role at the current company?
Reginald Shaw's current role is AWS Cloud Practitioner, Scrum Master Certified, Epic Training Coordinator Consultant.
What is Reginald Shaw's email address?
Reginald Shaw's email address is rs****@****hit.com
What is Reginald Shaw's direct phone number?
Reginald Shaw's direct phone number is 125232*****
What schools did Reginald Shaw attend?
Reginald Shaw attended East Carolina University, Suchavoice, Pitt Community College, Durham Technical Community College, Medical Sales College.
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