Reginald Shaw

Reginald Shaw Email and Phone Number

AWS Cloud Practitioner, Scrum Master Certified, Epic Training Coordinator Consultant @ AdventHealth
Reginald Shaw's Location
Greenville-Washington, North Carolina Area, United States, United States
Reginald Shaw's Contact Details

Reginald Shaw personal email

Reginald Shaw phone numbers

About Reginald Shaw

Epic/Cerner, EMR implementation professional, credentialed traininer, subject matter expert (SME) with almost seven years of experience and over 50 go-lives to date. Ability to teach, train and facilitate workflows and procedures according to each end-users needs. Experienced, training end-users on a one-to-one basis supporting classroom training, and physician personalization labs. A team player that is self-motivated, adaptable, driven, and focused. Able to learn new technologies and workflow concepts effectively and efficiently.As an ATE (At-the-Elbow) go-live support for techs, nurses, and physicians. Epic Modules that I am proficient in are as follows: Orders, Radiant, Cupid, Optime, Ambulatory (CLinical Support). Cerner: Powerchart and Radnet. I have the natural ability to make staff feel more at ease with learning and using these EMRs with confidence and without frustration.Other ATE roles include: Team Lead, Remote/Onsite Helpdesk Support(Tier 1 and Tier II), Device Integration Support, Chart Abstraction, and Technical Dress Rehearsals.Certifications:Certified Scrum Master completed 8/2020Certified Covid Contact Tracer completed 8/2020Epic Credentialed Trainer: Radiant and Cupid modules.I am here to look for new opportunities whether Full-Time or contractual. Looking forward to meet each one of you.

Reginald Shaw's Current Company Details
AdventHealth

Adventhealth

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AWS Cloud Practitioner, Scrum Master Certified, Epic Training Coordinator Consultant
Reginald Shaw Work Experience Details
  • Adventhealth
    Clinical Informatics Specialist
    Adventhealth Aug 2024 - Present
    Altamonte Springs, Fl, Us
  • Hctec
    Epic Radiant Support Analyst
    Hctec Oct 2020 - Present
    Brentwood, Tennessee, Us
    Vanderbilt Radiant Go-live
  • Hctec
    Tier One Servicenow Helpdesk Agent
    Hctec Sep 2023 - Mar 2024
    Brentwood, Tennessee, Us
    Tier one support for Epic remotely Night shift
  • Optimum Healthcare It
    Epic Consultant
    Optimum Healthcare It Apr 2021 - Present
    Jacksonville Beach, Florida, Us
  • Optimum Healthcare It
    Epic Radiant/Cupid Outpatient Ate Support
    Optimum Healthcare It Sep 2018 - Present
    Jacksonville Beach, Florida, Us
    Allegheny Health Network Go live
  • Optimum Healthcare It
    Epic Radiant Ate Support Analyst
    Optimum Healthcare It Aug 2016 - Present
    Jacksonville Beach, Florida, Us
  • Optimum Healthcare It
    Epic Radiant Go Live Ate Analyst
    Optimum Healthcare It Feb 2016 - Present
    Jacksonville Beach, Florida, Us
  • Optimum Healthcare It
    Epic Radiant Ate Go-Live Analyst
    Optimum Healthcare It Sep 2015 - Present
    Jacksonville Beach, Florida, Us
  • Optimum Healthcare It
    Credentialed Epic Radiant Trainer
    Optimum Healthcare It Feb 2023 - Jun 2023
    Jacksonville Beach, Florida, Us
    Lead Instructor of all Epic Radiant module coursesLead Instructor for both Ambulatory Nurse and Provider coursesLead Instructor during Provider User Setting LabsCollaborated with Epic project manager, training coordinator, and principal trainers
  • Medasource
    Epic Physician Personalization Consultant
    Medasource Aug 2022 - Present
    Indianapolis, Indiana, Us
  • Medasource
    Epic Cupid Support Analyst
    Medasource Oct 2021 - Present
    Indianapolis, Indiana, Us
  • Medasource
    Epic Radiant Consultant
    Medasource May 2021 - Present
    Indianapolis, Indiana, Us
  • Medasource
    Epic Ambulatory Ate Support
    Medasource Feb 2020 - Present
    Indianapolis, Indiana, Us
    Physician Support ENT Specialty Clinic
  • Medasource
    Ate Epic Provider Personalization Analyst
    Medasource Apr 2018 - Present
    Indianapolis, Indiana, Us
    Super User during Provider Optimization Workshops(POWs)Collaborated with Providence Health Cardiology Provider Instructors and Hoag Cupid Informatics team.Discussed Workflows and Epic functionality.Assisted Cardiologist, Anesthesiologist, Critical Care Physicians, Hospitalists, Neonatal Physicians, and Orthopedists.Created Patient Lists, Smart Phrase Templates, Preference Lists, Note speed buttons, and reports.
  • Medasource
    Ate Epic Radiant Go-Live Support Analyst
    Medasource Jan 2017 - Present
    Indianapolis, Indiana, Us
    Howard Regional Hospital Go-live
  • Divurgent
    Epic Cupid Ate Consultant
    Divurgent Jul 2022 - Present
    Virginia Beach, Va, Us
    Go live Activation Consultant for THR health organization. Supporting Cardiovascular Clinics.
  • Divurgent
    Nurse Concierge Epic Trainer
    Divurgent Nov 2021 - Present
    Virginia Beach, Va, Us
  • Divurgent
    Epic Cupid Ate Support
    Divurgent Aug 2021 - Present
    Virginia Beach, Va, Us
    Texas Health Presbyterian Cardiology updated workflows
  • Divurgent
    Ate Epic Cupid Support
    Divurgent Jun 2021 - Present
    Virginia Beach, Va, Us
  • Divurgent
    Epic Radiant Ate Support Analyst
    Divurgent Sep 2016 - Present
    Virginia Beach, Va, Us
  • Divurgent
    Tier 1 Epic Help Desk Analyst
    Divurgent Mar 2015 - Present
    Virginia Beach, Va, Us
    Completed training of the BMC Remedy IT Service Management Software programRemedy- is a software applecation that track various incidents. The application keeps track on how long a ticket has been in the in the sys, and if the ticket exceeds designated time parameters. The system alerts the Tier 2 Epic Analyst so they can address the problems as quickly as possible. Key ResponsibilitiesDocument each incident by communicating with ATE support, Clinical support, and Physicians. Critical/High priority Physician issues are warm transferred to Tier 2 Analyst of the specific Epic moduleKnowledge of the Call Center Agent Telephone ProceduresAssign incident tickets to an assigned analyst groupPrioritize each ticketRespond to prompts in the notes field from a ticket templateUnderstanding the functionality of the Incident ConsoleAbility to handle disgruntled callers in a professional manner
  • Divurgent
    Epic Cupid Ate Support
    Divurgent Sep 2020 - Oct 2020
    Virginia Beach, Va, Us
    Cath Lab and EP lab Support/ CardiacThoracic NP Team Support
  • Divurgent
    Epic Cupid/Optime Ate Support
    Divurgent Jan 2020 - Feb 2020
    Virginia Beach, Va, Us
    Epic Go live Support. PACU, OR, Outpatient Cardiology
  • Teksystems
    Epic Credentialed Trainer
    Teksystems Jan 2022 - Present
    Hanover, Md, Us
  • Teksystems
    Ate Epic Ambulatory Support Analyst
    Teksystems Apr 2018 - Present
    Hanover, Md, Us
    University of Mississippi Medical Center- Peds Clinic Clinical Support.
  • Teksystems
    Ate Epic Support Analyst
    Teksystems Mar 2018 - Present
    Hanover, Md, Us
  • Teksystems
    Ate Epic Ambulatory Support Analyst
    Teksystems May 2017 - Present
    Hanover, Md, Us
  • Encore, An Emids Company
    Ate Epic Radiant Support Analyst
    Encore, An Emids Company Jun 2018 - Present
    Provide Epic Support during the Mary Washington go live
  • Stoltenberg Consulting
    Help Desk Specialist
    Stoltenberg Consulting Jun 2018 - Present
    Bethel Park, Pa, Us
    Tier 1 Remote Helpdesk Consultant for Mary Washington Hospital
  • Intellect Resources®
    Information And Referral Specialist
    Intellect Resources® May 2018 - Present
    Greensboro, Nc, Us
  • Intellect Resources®
    Sme Epic Ambulatory/Radiant Ate Support
    Intellect Resources® Jul 2017 - Present
    Greensboro, Nc, Us
    Ochsner Health Urgent Care Go-live
  • Intellect Resources®
    Epic Ate Support
    Intellect Resources® Apr 2022 - Jul 2022
    Greensboro, Nc, Us
  • Intellect Resources®
    Epic Credentiled Trainer
    Intellect Resources® Jul 2019 - Jan 2020
    Greensboro, Nc, Us
    Go live support for Slidell Memorial Hospital. Radiant/Vital imaging go live support. Trainer for upcoming Shreveport and Monroe go-live support. Training applications Radiant Clindoc and Optime classes.
  • Ehi Solutions
    Ate Epic Radiant Support Analyst
    Ehi Solutions Apr 2018 - Present
    Provide Epic Radiant support during upcoming Providence Hoag go-live.
  • Ehi Solutions
    Site Supervisor/Ate Go-Live Support Analyst
    Ehi Solutions May 2016 - Present
    Providence Community Connect Tulalip Go-liveCoordinate go-live plans alongside with the Project ManagerCommunicate with Project Manager and ATE Support ResourcesAssist with any needs if the Project Manager is not availableCoordinate travel logistics accordingly
  • Leidos
    Ate Epic Radiant/Ambulatory Support Analyst
    Leidos Feb 2018 - Present
    Reston, Virginia, Us
    Allegheny Health Network. Saint Vincent Urgent Care East. Provided Clinical and Imaging Support.
  • Leidos
    Ate Epic Ambulatory/Radiant Consultant
    Leidos Aug 2017 - Present
    Reston, Virginia, Us
    Medical Imaging Center
  • Santa Rosa Consulting, Inc.
    Ate Epic Ambulatory Support Analyst
    Santa Rosa Consulting, Inc. Jan 2018 - Present
    Franklin, Tennessee, Us
    Supported Vascular Interventional Program department
  • Santa Rosa Consulting, Inc.
    Epic Ate Go Live Support Analyst
    Santa Rosa Consulting, Inc. Feb 2016 - Present
    Franklin, Tennessee, Us
  • Csi Healthcare It
    Ate Epic Radiant Support Analyst
    Csi Healthcare It May 2017 - Present
    Jacksonville, Florida, Us
    Houston Methodist Sugarland Hospital
  • Csi Healthcare It
    Ate Go Live Support Analyst
    Csi Healthcare It Dec 2014 - Present
    Jacksonville, Florida, Us
    2014 Inpatient Epic activation project (Epic Radiant Module) @ WakeMed Raleigh, NCKnowledgeable in the Nuc Med workflow and medical terminology.Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.Monitored each tech as they document within the Epic navigators.Traveled to various units with the techs as they perform injections to patients to start their stress exams for cardiac patients.Analyzed the use of other software platforms (Amicus-imaging software and PowerScribe360) that integrated with Epic.Assisted the Radiology Nurses during Treadmill exams (Cardiac Nuclear Medicine division) with functionality of the use of Epic.Learned how Nuc Med department is designed ie. hot labs, lead walls in place, multiple camera roomsObserved the techs performing Lung Scans, Hida Scans CCK, VQs-Ventilation and Perfusion, Total Bone Scans, Thyroid Uptake and Scans, use of Radiopharmaceuticals, Stress and Rest Scans, Lexi Scans.
  • Csi Healthcare It
    Ate Epic Ambulatory Support Analyst
    Csi Healthcare It Apr 2017 - Present
    Jacksonville, Florida, Us
    Erlanger Healthcare
  • Csi Healthcare It
    Epic Cupid Ate Support
    Csi Healthcare It Nov 2023 - Nov 2023
    Jacksonville, Florida, Us
    Epic Cupid ATE Support Supported Cardiac Device ClinicSupported Non invasive Cardiology unitUChicagoMedicine/Advent Health Wave 5
  • The Hci Group
    Epic Ate Support Analyst
    The Hci Group Feb 2017 - Present
    Jacksonville, Florida, Us
    HHC Coney Island Hospital
  • The Hci Group
    Epic Go-Live Support Analyst
    The Hci Group May 2016 - Present
    Jacksonville, Florida, Us
  • The Hci Group
    Go-Live Ate Support Analyst
    The Hci Group Oct 2015 - Present
    Jacksonville, Florida, Us
    Appointed Zone LeadATE Support on the Bone Marrow Transplant Unit. Mainly both Nurse and Tech support during the night shift. Showed end users how to create their patient list, assign patient, assign to treatment teamLabs were collected and documented both Cerner Bridge and EpicEducated the nurses on the proper workflow for blood transfusion.Assisted in showing the end users how to document within doc flowsheets, input and output, blood administration navigator, care plan, and patient education.
  • The Hci Group
    Epic Radiant Consultant
    The Hci Group Dec 2023 - Dec 2023
    Jacksonville, Florida, Us
    Inpatient support in Radiology department on nights.Go-live ATE/SME
  • Physician Technology Partners
    Ate Epic Go-Live Support Analyst
    Physician Technology Partners Oct 2016 - Present
    Burlington, Ma, Us
    Atlantic Health Go-live Ambulatory Support
  • Physician Technology Partners
    Epic Radiant Ate Support Specialist
    Physician Technology Partners Jul 2016 - Present
    Burlington, Ma, Us
  • Physician Technology Partners
    Go-Live Physician Radiant Ate Support Analyst
    Physician Technology Partners Sep 2015 - Present
    Burlington, Ma, Us
  • Physician Technology Partners
    Go-Live Radiant Ate Support Analyst
    Physician Technology Partners Aug 2015 - Present
    Burlington, Ma, Us
  • Physician Technology Partners
    Ate Epic Go-Live Support Analyst
    Physician Technology Partners Jun 2015 - Present
    Burlington, Ma, Us
  • Physician Technology Partners
    Ate Epic Go-Live Support Analyst
    Physician Technology Partners Mar 2015 - Present
    Burlington, Ma, Us
    Responsible for providing both Ambulatory and Inpatient Epic applications (CPOE) support at the elbow to physicians and support staff. Serve as the first line of support for issue resolution and guide end users through using Epic.Ability to work closely and effectively with physiciansAbility to support basic partial dictation application integration within the EMRComplete provider assessment formsComplete clinic assessment formsAssist with collecting data for reporting of issues
  • Physician Technology Partners
    Ate Physician Support Analyst
    Physician Technology Partners Apr 2014 - Present
    Burlington, Ma, Us
    Provided 2012 Epic software functionality and support expertise within the Radiology DepartmentWorked with Radiant module application, and helped the Radiologist, CTs, RTs, MRI techs, Nuc Med techs to identify and correct any issues in both a timely and professional mannerCommunicated with the EPIC triage team to help recrify any system build issues.Ability and Willingness to work in a collaborative clinical environment with a positive attitude.Accumulated 36 hours of CPOE physician support
  • Physician Technology Partners
    Ambulatory/Dragon Lite Ate Epic Support
    Physician Technology Partners Aug 2015 - Aug 2015
    Burlington, Ma, Us
  • Physician Technology Partners
    Ate Physician Support Analyst
    Physician Technology Partners Jun 2014 - Aug 2014
    Burlington, Ma, Us
    2014 Inpatient Epic activation project (EMR Epic Radiant Module)I had the pleasure of working with a phenomenal group of Radiologist and support staff. Myself and another consultant assisted over 15-20 Radiologist within the reading room.Observed various interventional radiology procedures ie Lumbar Punctures, Angios, Cathethers removed or inserted.Collaborated to discuss workflow related issues and effectively apply solutions to help the IR area run efficiently. Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.Created smart phrases smart lists and smart links according to the needs of the IR providers and PAs.
  • Physician Technology Partners
    Ate Physician Support Analyst
    Physician Technology Partners Jun 2014 - Jun 2014
    Burlington, Ma, Us
    Provided 2012 Epic Radiant software functionality and support expertise within the Radiology Department Worked with Radiant module application, and helped the Radiologist, CTs, RTs, MRI techs, Nuc Med techs to identify and correct any issues in both a timely and professional mannerCommunicated with the EPIC triage team to help solve any system build issues.
  • Physician Technology Partners
    Ate Physician Support Analyst
    Physician Technology Partners May 2014 - May 2014
    Burlington, Ma, Us
    2014 Epic Go-live Epicare Ambulatory Physician support specialist within an outpatient clinic.Direct the end users in the proper use of Epic functionality.Enter commands smart phrases smart lists and personalization according to the needs of the physician and nurse practitioner.Observe system functionality to verify correct operations and detect errors. Collaborately discuss workflow related issues and effectively apply solutions to help the practice run efficiently. Communicate unresolved issues and transfer them to the command center which produces a ticket number and follow up to make sure the issue gets resolved by the build team.
  • Excite Health Partners
    Epic Ambulatory Ate Go-Live Support Analyst
    Excite Health Partners Sep 2016 - Present
    Tampa, Fl, Us
  • Excite Health Partners
    Epic Emr Implementation Specialist
    Excite Health Partners Apr 2016 - Present
    Tampa, Fl, Us
  • Excite Health Partners
    Epic Go-Live Support Analyst
    Excite Health Partners Jul 2020 - Sep 2020
    Tampa, Fl, Us
    Epic Voalte and Rover Install. Use of Lightening Bolt- On call Schedule Software application and Connexall
  • Ehi  Solutions
    Emr Epic Asap Implementation Specialist
    Ehi Solutions Mar 2016 - Present
  • Heavenly Serenity Massage Services
    Licensed Massage Bodywork Therapist/Cam Practitioner
    Heavenly Serenity Massage Services Oct 2010 - Present
    “Prevention is Less Costly Than the Cure”Perform therapeutic massages of soft tissues and joints. Assist in the assessment of range of motion and muscle strength, or propose client therapy plans. Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.Develop and propose client treatment plans that specify which types of massage are to be used.Complimentary and Alternative Medicine Practitioner-Mr. Shaw believes that health and disease involve a complex interaction of physical, spiritual, mental, emotional, genetic, environmental, and social factors. In order to treat a disease or promote good health Mr. Shaw focuses on the whole you.Modalities include: Guided Meditations, Energy Healing Techniques, Clinical Aromatherapy
  • Beacon Health System
    Cerner Radnet Application Support
    Beacon Health System Jul 2024 - Aug 2024
    South Bend, In, Us
    CERNER implementation support within the radiology department.
  • The Texas Heart Institute
    Epic Radiant Consultant
    The Texas Heart Institute Jun 2024 - Jul 2024
    Houston, Tx, Us
    Clinical informatics Implemented Epic Radiant workflows
  • The Judge Group
    Epic Go Live Support Analyst
    The Judge Group Sep 2021 - Oct 2021
    Wayne, Pa, Us
  • Hctec Partners
    Epic Credentialed Trainer
    Hctec Partners Jan 2014 - Apr 2014
    Brentwood, Tennessee, Us
    Provide classroom training to end users of assigned Radiant/Cupid module applications using the curriculum, lesson, and training materials provided by the Principal Trainers.Administer the proficiency assessment and evaluation processes. Collaborated with the Principal Trainers to provide feedback on additional end user learning needs, remediation of identified issues and continuous quality improvement activities. Responsible for the classroom logistics including setup, materials, supplies and equipment.

Reginald Shaw Education Details

  • East Carolina University
    East Carolina University
    Communication Interpersonal/Organization
  • Suchavoice
    Suchavoice
    Voice Over Acting
  • Pitt Community College
    Pitt Community College
    Health/Health Care Administration/Management
  • Durham Technical Community College
    Durham Technical Community College
    Clinical Trials Research Associate
  • Medical Sales College
    Medical Sales College
    Orthobiologics And Regeneration

Frequently Asked Questions about Reginald Shaw

What company does Reginald Shaw work for?

Reginald Shaw works for Adventhealth

What is Reginald Shaw's role at the current company?

Reginald Shaw's current role is AWS Cloud Practitioner, Scrum Master Certified, Epic Training Coordinator Consultant.

What is Reginald Shaw's email address?

Reginald Shaw's email address is rs****@****hit.com

What is Reginald Shaw's direct phone number?

Reginald Shaw's direct phone number is 125232*****

What schools did Reginald Shaw attend?

Reginald Shaw attended East Carolina University, Suchavoice, Pitt Community College, Durham Technical Community College, Medical Sales College.

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