Pmo Delivery Director
CurrentCurrently providing oversight for a portfolio of 45 complex enterprise projects in 13 states with a total value of $30 Million. Accountable for customer satisfaction, financial performance, margin, and utilization targets to drive forecast accuracy. Additionally, responsible for leading & participating in strategic initiatives around client project delivery, product management and diversity of team members.• Builds and manage a team of project management professionals who lead Anthology services teams in implementing our suite of higher education technology solutions, as well as data conversions, integrations, reporting and analytics, with an emphasis on quality.• Works collaboratively with internal departments (i.e. Development Project Managers, Product Management, Client Services, Marketing, The Learning Center, etc.) to properly leverage resources to address customer needs.• Works collaboratively with the Delivery and Services team leadership to develop and/or improve the practice as a whole, including strategies, policies, and processes; supports and promotes the use of leading-edge delivery methodologies and best practices• Builds positive working relationships/partnerships to be a trusted advisor/partner with internal & external clients and 3rd Party stakeholders.